Cognizant Service Manager salaries in Kolkata

Likes

Cognizant has its strengths, but I feel there's room for improvement in several areas beyond just salary. For me, the overall experience hasn’t aligned with my expectations.

Dislikes

In my personal experience, I have faced challenges with the lack of qualified managers and team leads. For instance, in our team, we work from different locations, and our team lead rarely conducted regular team huddles. Even when I, as a senior, tried to take responsibility and initiate meetings, he would often find reasons to stop or postpone them. Over the course of the year, he connected with the team only four or five times, which was far from adequate for effective team collaboration. Additionally, my manager has been disconnected from the team for over a year. When he first joined during a critical transformation period, he did not take the time to observe the team members' expertise, interests, or long-term goals. This lack of involvement left us feeling unsupported and undervalued. One major concern was the cultural bias I experienced. Being from Chennai and a Tamil speaker, I noticed a clear difference in how I and others like me were treated compared to team members from Hyderabad, particularly Telugu-speaking colleagues. This disparity in treatment created a sense of alienation and made it difficult to feel like a cohesive part of the team.

Likes

Cognizant offers a wide range of career paths in IT, consulting, and business process services, which can be appealing to professionals looking to grow their careers.

Dislikes

The work hours used to affect my work life balance and I feel that salary increments and promotions are slower compared to competitors.

Likes

Nothing, meets zero expectations. Made work like hell even during my maternity journey 24 hrs and with pretty worst monetary benefit. There was no work life balance and also I was forced to resign with no other option saying you cannot continue with your old role or team a month back when I was just about to join after ML.

Dislikes

Poor work-life balance, no salary hike, no benefits, no proper ratings, general shift has no timings it is round the clock.

Likes

I have been learning new technologies since day one, so learning is never stopped for me after joining cognizant

Dislikes

Cognizant will not pay you well , Even if you are eligible for a better pay at the correct time they will release you from the project so that they don't have to promote you

Likes

One of the best employee centric company in service based industry, recent statements from leaders from other organisation is shameful and treating their employee as daily wage labourer but thankful to my company leadership who has great vision and decisions are made towards employee focus. Company is still following hybrid model and no fixed days yet.

Dislikes

Promotions and appraisal are not process based, frequent change in salary increament schedule are changed and also arrear are not paid for 3months.