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Cognizant Verified Tick

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3.8

based on 50.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Mumbai
Customer Success, Service & Operations

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Cognizant Customer Success, Service & Operations Department Salaries in Mumbai (Updated 2025)

based on 710 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Processing Executive

0 - 8 years exp. · Mumbai (125 salaries)
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₹2.1 L/yr - ₹6 L/yr

5 job openings

Team Lead

1 - 18 years exp. · Mumbai (69 salaries)
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₹4.7 L/yr - ₹16 L/yr

3 job openings

Team Manager

8 - 19 years exp. · Mumbai (47 salaries)
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₹10 L/yr - ₹21.6 L/yr

2 job openings

SME

4 - 13 years exp. · Mumbai (42 salaries)
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₹4.1 L/yr - ₹8.5 L/yr

1 job opening
Starting your career? Discover Cognizant fresher salaries in India

Processing Executive

0 - 3 years exp. · Mumbai (42 salaries)
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₹2 L/yr - ₹3.3 L/yr

3 job openings

Process Specialist

3 - 13 years exp. · Mumbai (39 salaries)
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₹3.5 L/yr - ₹8.5 L/yr

Junior Data Analyst

1 - 5 years exp. · Mumbai (34 salaries)
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₹2.4 L/yr - ₹5.5 L/yr

Service Delivery Manager

10 - 20 years exp. · Mumbai (32 salaries)
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₹12 L/yr - ₹28.6 L/yr

1 job opening

Data Analyst

2 - 8 years exp. · Mumbai (27 salaries)
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₹3 L/yr - ₹11.5 L/yr

2 job openings

Senior Process Associate

1 - 8 years exp. · Mumbai (24 salaries)
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₹2.3 L/yr - ₹6 L/yr

Team Lead Operations

9 - 14 years exp. · Mumbai (20 salaries)
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₹6.8 L/yr - ₹12.4 L/yr

Senior Process Executive Data

2 - 6 years exp. · Mumbai (17 salaries)
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₹3.2 L/yr - ₹5.6 L/yr

Team Manager Operations

9 - 17 years exp. · Mumbai (14 salaries)
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₹8.7 L/yr - ₹15.4 L/yr

Deputy General Manager

13 - 20 years exp. · Mumbai (13 salaries)
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₹22.4 L/yr - ₹40 L/yr

Associate Director

16 - 22 years exp. · Mumbai (8 salaries)
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₹36 L/yr - ₹44 L/yr

Trainee Junior Data Analyst

0 - 1 year exp. · Mumbai (5 salaries)
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₹2 L/yr - ₹2.6 L/yr

Senior Analyst

2 - 5 years exp. · Mumbai (4 salaries)
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₹5.3 L/yr - ₹15.9 L/yr

Operations Manager

11 - 13 years exp. · Mumbai (4 salaries)
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₹9.8 L/yr - ₹17.4 L/yr

General Manager

18 - 22 years exp. · Mumbai (4 salaries)
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₹31 L/yr - ₹39 L/yr

Sr. DBA Consultant

9 - 11 years exp. · Mumbai (3 salaries)
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₹10.8 L/yr - ₹18.5 L/yr

Last Updated: 25 Feb, 2025

What people are saying about Cognizant

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faithfulsushi
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2w
works at
TCS
Joining Cognizant
Hi everyone, I’m considering an opportunity at Cognizant and would love to hear from current and former employees. What’s the salary growth like compared to industry standards? Any insights on learning opportunities and career progression? A few details regarding my profile: YOE- 6 | Tech- Mainframe | CCTC - 11 | Offered - 17.7 Getting a project in Cognizant is also not an issue for me as I used to work there and now, I'm going back to the same project. Would really appreciate your thoughts and experiences. Thanks in advance! #Cognizant #CareerAdvice #JobChange #ITIndustry #WorkLifeBalance #SalaryGrowth
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Salary related reviews for Cognizant

3.1

Rated by 54 employees for salary & benefits

Junior Data Analyst in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 18 Sep 2023
4.0
 for  Salary and Benefits

Likes

Perks, Internal job posting, learning, flexible shifts and most importantly extra pay schemes

read more
  • Salary - Good
    • +4 more

Dislikes

Nothing as such the only thing that bothers for PV specific projects are that they are at crunch and we have a limited bench period.

read more

Process Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 May 2022
2.0
 for  Salary and Benefits

Likes

The company is very good for the work related to IT fields but nothing to be expected from Non IT jobs.

  • Company culture - Good

Dislikes

There is specific project u will be working on.. it would change according to the requirement of the client and the pay is very much low compared with other companies.

read more
  • Salary - Poor
    • +2 more

Manager OPS in Mumbai

Customer Success, Service & Operations Department

4.0
  •  posted on 23 Apr 2019
3.0
 for  Salary and Benefits

Likes

The work culture is employee friendly. The policy are good for a relaxed work environment. There are many platforms for learning opportunities. The travel opportunities are more in IT projects. Lot of emphasis on Automation in Large Projects.

read more
  • Skill development - Good
    • +5 more

Dislikes

Very Poor Pay Master. C&B policies are unclear and defies logic. Over the last few years, leadership has a disconnect with bottom level employees. Highly cost and margin driven since 2017. Lack of mentoring of mid-level managers

read more

Senior Process Associate in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 13 Feb 2025
3.0
 for  Salary and Benefits

Likes

The company is known for its emphasis on continuous learning and development, offering employees plenty of opportunities to grow and advance in their careers. Additionally, Cognizant is involved in various innovative projects across different industries, which can be exciting and rewarding for those who enjoy tackling complex challenges and contributing to transformative solutions.

read more

Dislikes

The work-life balance could be better, Salary growth and increments could be substantial, Promotion that is not always on merit list, Senior Management communication and support from leadership should be better.

read more
  • Skill development - Poor
    • +4 more
see more salary related reviews

Cognizant interview questions by designations

Programmer Analyst (540)Programmer Analyst Trainee (397)Associate (311)Senior Associate (255)
View all 5.3k interview experiences

Know more about Cognizant Mumbai

More about working at Cognizant
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Cognizant Salary FAQs

How much does Cognizant pay per year?
The average Cognizant salary ranges from approximately ₹0.2 Lakh to ₹0.2 Lakh per year for a Safety Engineer and ₹94 Lakhs to ₹96 Lakhs per year for a Senior Director Finance. Salary estimates are based on 710 Cognizant salaries received from various employees of Cognizant. Cognizant employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in Cognizant?
The highest-paying job at Cognizant is a Senior Director Finance with a salary of ₹94 Lakhs to ₹96 Lakhs per year. The top 10% of employees earn more than ₹18.50 lakhs per year. The top 1% earn more than a whopping ₹32.54 lakhs per year.
What is the minimum salary in Cognizant?
Minimum salary at Cognizant depends on the role you are applying for. For Processing Executive the minimum salary is ₹1 Lakh to ₹4.5 Lakhs per year, and for Programmer Analyst Trainee the minimum salary is ₹0.9 Lakh to ₹4.6 Lakhs per year and so on.
What is the salary package for freshers in Cognizant?
The average salary at Cognizant for freshers varies from ₹1.8 Lakh to ₹4 Lakhs per year for Information Technology Support Engineer and ₹11 Lakhs to ₹15 Lakhs per year for Senior Business Development Analyst.
What is the notice period at Cognizant in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 46% of the Cognizant employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 2 Months, 22% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 401 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Cognizant , Mumbai is INRunlock blur . Salary estimates are based on 710 Cognizant latest salaries received from various employees of Cognizant.

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