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3.8

based on 48.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Hyderabad / Secunderabad
Customer Success, Service & Operations

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Cognizant Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

based on 12.6k latest salaries
Designation Avg Annual Salary Open Jobs

Payroll Executive

0 - 5 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹2.5 L/yr - ₹3 L/yr

Process Executive 2

1 - 3 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹2.5 L/yr - ₹3.1 L/yr

Service Delivery Leader

11 - 20 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹16 L/yr - ₹22.5 L/yr

Service Manager

12 - 13 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹14.8 L/yr - ₹25 L/yr

BPO Executive

1 - 2 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹2.9 L/yr - ₹6.6 L/yr

Risk Manager

7 - 15 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹15.3 L/yr - ₹25.5 L/yr

Associate Director Operations

17 - 20 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹45 L/yr - ₹50.3 L/yr

Associate Director Projects

18 - 23 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹28.1 L/yr - ₹37.8 L/yr

Customer Technical Support Specialist

1 - 3 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹4 L/yr - ₹4.2 L/yr

Digital Operations Manager

10 - 12 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹10.8 L/yr - ₹15 L/yr

Google Cloud Engineer

2 - 5 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹4 L/yr - ₹6.5 L/yr

Non Voice Process Associate

0 - 1 year exp. · Hyderabad / Secunderabad (3 salaries)
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₹2.4 L/yr - ₹5 L/yr

Process Executive and Quality Analyst

1 - 2 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹2.5 L/yr - ₹3 L/yr

Process Specialist 2

6 - 9 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹5.5 L/yr - ₹6.1 L/yr

Process Voice Specialist

4 - 6 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹4.8 L/yr - ₹10.2 L/yr

Product Quality Analyst

1 - 4 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹6.3 L/yr - ₹7.3 L/yr

Quality Analyst Trainer

2 - 4 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹3.8 L/yr - ₹4 L/yr

Senior Process Executive and Subject Matter Expert

4 - 6 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹4.8 L/yr - ₹6.4 L/yr

Senior Quantity Analyst

3 - 5 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹3.9 L/yr - ₹4.9 L/yr

Senior System Engineer 1

4 - 6 years exp. · Hyderabad / Secunderabad (3 salaries)
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₹4.3 L/yr - ₹8 L/yr

Last Updated: 27 Jan, 2025

What people are saying about Cognizant

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an associate
1w
Salary Expectation
Hi Everyone, I have 3.5 yoe in QA automation, initially in UFT, currently working on TOSCA, what salary bracket should I target. CCTC - 6.7 Please suggest.
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Salary related reviews for Cognizant

3.3

Rated by 1.4k employees for salary & benefits

Sme Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Dec 2024
1.0
 for  Salary and Benefits

Likes

Having a job

Dislikes

... hrs shifts and with cab travel, it's 14 hrs shift. Rapid hire and fire company. You get no compensation and have 30 days to find a new job.

read more
  • Salary - Bad
    +6 more

Digital Marketing Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 08 Nov 2024
1.0
 for  Salary and Benefits

Likes

No comments :(

Dislikes

...nuses and no extra benefits apart from a health insurance coverage of 2.5 lakhs. There’s no annual salary increase, and if they do provide one, it will be a minimal raise of just 500 rupees per month every two years.

read more
  • Salary - Bad
    +5 more

Senior Analyst II in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Oct 2024
1.0
 for  Salary and Benefits

Likes

Nothing! Management is poor! Worked for Google project “Zelus” said it would be a cloud based project but when my joining started it was a customer service based job! How can you lie on the job description? One of the worst company I have worked with ! Would recommend not to join this shi!!y org!

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Dislikes

Poor management, no proper timings, management makes you work extra, no pay out for that extra work, behavioral issues with management! Seems like you do not work for the company but for them “managers” one of the worst lead called “Naresh” micro manages everything and yet you will be hospitalised for taking pressure as he will make you work by pin pointing your mistakes! Who ever is reading this, I would suggest yall do not go for it!

read more
  • Salary - Bad
    +6 more

Image Processor in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Sep 2024
1.0
 for  Salary and Benefits

Likes

there is nothing to like about cognizant .its a horrible place to work.

Dislikes

it is exploitation. they treat u as labours. pay less than daily wage workers. make u work for 13 to 15 hours a day. no leaves ..no week offs .. every week end is a ED ( extra day)..literally no week offs .. forced OTs ... don't choose cognizant if u are not ready for this .....Work life balance is negative.

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  • Salary - Bad
    +6 more

Application Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 02 Jul 2024
4.0
 for  Salary and Benefits

Likes

CTS is good with hikes and promotion.

  • Salary - Good
    +3 more

Dislikes

...e balance and hefty work which leads to high pressure and eventual day slogging. Lot of people left due to slogging issues and no compensation for the extra hours.

read more
  • Work satisfaction - Bad
    +2 more
see more salary related reviews

Cognizant interview questions by designations

Programmer Analyst (537)Programmer Analyst Trainee (400)Associate (308)Senior Associate (250)
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Know more about Cognizant Hyderabad / Secunderabad

More about working at Cognizant
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Cognizant Salary FAQs

How much does Cognizant pay per year?
The average Cognizant salary ranges from approximately ₹0.2 Lakh to ₹0.2 Lakh per year for a Safety Engineer and ₹94 Lakhs to ₹96 Lakhs per year for a Senior Director Finance. Salary estimates are based on 12.6k Cognizant salaries received from various employees of Cognizant. Cognizant employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in Cognizant?
The highest-paying job at Cognizant is a Senior Director Finance with a salary of ₹94 Lakhs to ₹96 Lakhs per year. The top 10% of employees earn more than ₹17.80 lakhs per year. The top 1% earn more than a whopping ₹33 lakhs per year.
What is the minimum salary in Cognizant?
Minimum salary at Cognizant depends on the role you are applying for. For Processing Executive the minimum salary is ₹1 Lakh to ₹5 Lakhs per year, and for Programmer Analyst Trainee the minimum salary is ₹1 Lakh to ₹4.6 Lakhs per year and so on.
What is the salary package for freshers in Cognizant?
The average salary at Cognizant for freshers varies from ₹0.7 Lakh to ₹4 Lakhs per year for Information Technology Support Engineer and ₹13 Lakhs to ₹15 Lakhs per year for Senior Business Development Analyst.
What is the notice period at Cognizant in Customer Success, Service & Operations Department in Hyderabad / Secunderabad?
According to AmbitionBox, 29% of the Cognizant employees in Customer Success, Service & Operations Department in Hyderabad / Secunderabad reported a notice period of 2 Months, 29% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 7.1k responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Cognizant , Hyderabad / Secunderabad is INRunlock blur . Salary estimates are based on 12.6k Cognizant latest salaries received from various employees of Cognizant.

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