Cognizant Customer Service Salaries by 4 Employees (Updated 2025)

0 - 8 years exp.

₹1.1 Lakh - ₹5 Lakhs

Low Confidence

Salary of majority employees

6% more than the average Customer Service Salary in IT Services & Consulting Companies for 0 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Salary 0 - 4 years exp. (AmbitionBox Estimate)	₹1.1 L/yr - ₹4.2 L/yr
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Aviation & Aerospace Customer Service Salary 8 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 13 Feb 2025

Companies similar to Cognizant for Customer Service

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Service Salary 0 - 5 years exp. (77 salaries)	₹1.2 L/yr - ₹4.8 L/yr 9% less	5 job openings
Accenture Customer Service Salary 0 - 6 years exp. (20 salaries)	₹2 L/yr - ₹7 L/yr 41% more	4 job openings
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Wipro Customer Service Salary 0 - 5 years exp. (20 salaries)	₹1.5 L/yr - ₹3.4 L/yr 9% less
TCS Customer Service Salary 1 - 6 years exp. (16 salaries)	₹1.5 L/yr - ₹5 L/yr 14% less
Genpact Customer Service Salary 0 - 3 years exp. (7 salaries)	₹2.5 L/yr - ₹7.6 L/yr 53% more	9 job openings
Infosys Customer Service Salary 1 - 3 years exp. (4 salaries)	₹1.4 L/yr - ₹4.5 L/yr 12% more
HCLTech Customer Service Salary 2 - 4 years exp. (4 salaries)	₹1.8 L/yr - ₹3 L/yr 32% less

Customer Service salary at Cognizant ranges between ₹1.1 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 4 latest salaries received from various employees of Cognizant.

Experience wise Cognizant Customer Service salaries

Last Updated: 13 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.8 L/yr
4 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.8 L/yr
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8 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr

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Top skills at Cognizant for Customer Service

Customer Service International Voice Process inbound bpo Spanish Aviation Hotel Management Customer Service Invoice Processing blended process International Call Center customer support chat voice process email

Salary related reviews for Cognizant

3.6

Rated by 2 employees for salary & benefits

Processing Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 25 Mar 2025

5.0

for Salary and Benefits

Likes

Working at cognizant really helps me a lot both in personal and professional way .The work life balance & company culture was good and the allowances they provide apart from the salary was excellent...I really enjoyed my 3 years at Cognizant.

Salary - Excellent

+4 more

Dislikes

One thing I dislike about these companies are there is no guarantee of job security...they will pick 10/15 employees and moved them to different project within the company (internal movement)..which I think is a part of business but needs to be reviewed....

Job security - Bad

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

2.0

• posted on 20 Mar 2025

3.0

for Salary and Benefits

Likes

As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.

Skill development - Good

Dislikes

Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.

Job security - Poor

+3 more

Senior Associate in Pune

Full Time

Consulting Department

2.0

• posted on 19 Mar 2025

3.0

for Salary and Benefits

Likes

1. salary do not have varaibale component. 2. Co-workers are good.

Dislikes

1. Low job security 2. Forcing people to work from office(ODC) 3. Mostly support projects 4. Very low transparency with poor management 5. Work satisfaction is very average

Skill development - Poor

+5 more

Processing Executive in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 11 Mar 2025

3.0

for Salary and Benefits

Likes

Salary credited on time. Two way cab. Large campus. Once in 6 months we use to go to trip to nearby places.

Dislikes

No work life balance. Constant pressure to meet targets. Worked overtime without any additional payment. Leads will put you on PIP if you don't meet the targets.

Skill development - Bad

+5 more

Processing Executive in Gurgaon / Gurugram

Full Time

Marketing & Communication Department

1.0

• posted on 15 Feb 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No promotion, no salary increments in 2+4 years, managers/TL are use less, never gives Overtime salary as promised no leaves are approved more than 2 days in a month no matter how urgent it is. Also they talk to u as a salves and if u get an opportunity to work somewhere with higher salary they will file a legal action and ask u money

Salary - Bad

+6 more

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What people are saying about Cognizant

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a snowflake developer

2w (edited)

Novartis Job Offer

Hi everyone, I have 3.6 years of IT experience and currently work at a service-based company in Pune. My current CTC is 14 LPA (13.5 LPA fixed). I recently received an offer from Novartis Hyderabad as Data Analyst level 3 with a CTC of 19.9 LPA (18.3 LPA fixed). Is this a good offer, or is it on the lower side for my experience? Would appreciate your suggestions! Any answers from people working at Novartis pls ?

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Cognizant Customer Service Salary FAQs

What is the salary of Customer Service at Cognizant ?

The average salary of a Customer Service at Cognizant in India typically ranges from ₹1.1 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 8 years).

The top 10% of Customer Service at Cognizant earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Salaries at Cognizant can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Cognizant employees in India.

What is the estimated take home salary of a Customer Service at Cognizant in India?

The estimated take-home salary of a Customer Service at Cognizant in India typically ranges from ₹22,301 to ₹23,780 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Cognizant. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service at Cognizant ?

To be a Customer Service at Cognizant in india, the key skills required include:

- Customer Service
- International Voice Process
- inbound
- bpo
- Spanish

These skills are highly valued at Cognizant and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Cognizant for Customer Service in India?

Genpact	₹2.5 Lakhs to ₹7.6 Lakhs per year
Accenture	₹2.0 Lakhs to ₹7.0 Lakhs per year
Infosys	₹1.4 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Cognizant, depending on the role and experience level.

What is the salary of a Customer Service in companies similar to Cognizant in India?

The salary of a Customer Service at companies similar to Cognizant in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹1.2 Lakhs to ₹4.8 Lakhs per year
Wipro	₹1.5 Lakhs to ₹3.4 Lakhs per year
TCS	₹1.5 Lakhs to ₹5.0 Lakhs per year
HCLTech	₹1.8 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service at Cognizant in India?

The salary growth for a Customer Service at Cognizant depends on factors such as experience, performance, and promotions. On average, a Customer Service can expect the following growth trajectory at Cognizant:

Experience	Average Salary Range
Fresher	₹1.4 Lakhs to ₹1.8 Lakhs per year
4 years	₹3.8 Lakhs to ₹4.8 Lakhs per year
8 years	₹4.5 Lakhs to ₹5.8 Lakhs per year

and so on.

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Cognizant Customer Service Salaries

Cognizant Customer Service salary in India ranges between ₹1.1 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Cognizant latest salaries received from various employees of Cognizant.