HCLTech Customer Service Salaries by 4 Employees

2 - 4 years exp.

₹1.8 Lakh - ₹3 Lakhs

Low Confidence

Salary of majority employees

27% less than the average Customer Service Salary in IT Services & Consulting Companies for 2 - 4 years of experience

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Salaries in different departments

CSR & Social Service Customer Service Salary 3 years exp. (AmbitionBox Estimate)	₹1.6 L/yr - ₹2 L/yr
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Teaching & Training Customer Service Salary 4 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.2 L/yr

Last Updated: 13 Oct 2024

Companies similar to HCLTech for Customer Service

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Salary 1 - 6 years exp. (16 salaries)	₹1.5 L/yr - ₹5 L/yr 28% more
Infosys Customer Service Salary 1 - 4 years exp. (4 salaries)	₹1.4 L/yr - ₹4.5 L/yr 64% more
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Wipro Customer Service Salary 0 - 5 years exp. (20 salaries)	₹1.5 L/yr - ₹3.4 L/yr 33% more
Tech Mahindra Customer Service Salary 0 - 5 years exp. (77 salaries)	₹1.2 L/yr - ₹4.8 L/yr 33% more	3 job openings
Cognizant Customer Service Salary 0 - 8 years exp. (4 salaries)	₹1.1 L/yr - ₹5 L/yr 46% more
Accenture Customer Service Salary 0 - 6 years exp. (20 salaries)	₹2 L/yr - ₹7 L/yr 106% more	4 job openings
Mphasis Customer Service Salary 1 - 3 years exp. (5 salaries)	₹1.6 L/yr - ₹3 L/yr 15% more
Genpact Customer Service Salary 0 - 3 years exp. (7 salaries)	₹2.5 L/yr - ₹7.6 L/yr 123% more	11 job openings

Customer Service salary at HCLTech ranges between ₹1.8 Lakh to ₹3 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 4 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Customer Service salaries

Last Updated: 13 Oct 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2 L/yr
3 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹3.7 L/yr
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4 years (AmbitionBox Estimate)	₹1 L/yr - ₹3 L/yr

Similar Designation salaries in HCLTech

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Process Associate Salary

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Group Manager Salary

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₹14.62 L/yr - ₹41.23 L/yr

Top skills at HCLTech for Customer Service

Customer Service International Voice Process international voice Customer Handling voice Customer Retention international bpo customer support bpo international call center international process Communication Skills voice process Android Back Office

Salary related reviews for HCLTech

1.1

Rated by 2 employees for salary & benefits

Team Lead in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 07 Mar 2025

3.0

for Salary and Benefits

Likes

Best company for freshers who want to build carrer in a right path. Exceptional performers will always be rewarded with bonus and certificates. Job security is best in the market.

Skill development - Good

+5 more

Dislikes

Promotions might delay even after recommendation. Experienced resources will face gradual hike in the pay scale which is not close the market rate. Work life balance might get affected during month end period due to workload.

Senior Associate in Noida

Full Time

Procurement & Supply Chain Department

3.0

• posted on 26 Feb 2025

3.0

for Salary and Benefits

Likes

1) Work life balance is Ok 2) Good Managers and colleagues 3) Job security is good 4) Work satisfaction

Job security - Good

+2 more

Dislikes

1) Salary is too less 2) Salary increment is very less 3) increment does not happen on time 4) 2_3 % hike yearly 5) No skill development 6) Politics

Customer Service Representative in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 15 Feb 2025

2.0

for Salary and Benefits

Likes

To be honest there's nothing to like about a job/company if the salary is so unsatisfactory and there's no increment in it.

Job security - Good

Dislikes

The way DPO employees get treated. Absolutely limited holiday as compared to other department.

Salary - Poor

+1 more

Process Associate in Chennai

Full Time

Procurement & Supply Chain Department

4.0

• posted on 13 Feb 2025

2.0

for Salary and Benefits

Likes

Hcltech is actually big organization and a good MNC to start. I'm actually fresher joined couple of months back in supply chain operation. But there are some things is there in some project. Like in our case has hybrid model but Reporting manager is forcefully say to come office only. Even my native location is in Kolkata. I want to relocate in Kolkata & work with that office. But I'm not very sure hcl has such policy or not however I didn't tell him. But due to the medical reason I need to go there i don't know how thing will manage. And if it's not happen i want to switch to Kolkata/chennai based project if possible in same lob's. If anyone can help me out regarding this pls I need your support actually!! Along with that, I have knowledge in excel advanced in data analyst role. I'm studying & learning about data analyst role. I have experience in excel advanced & power bi as well & basic sql knowledge. Thank you

Skill development - Good

+2 more

Dislikes

Salary is very low for fresher compare to all other MNC. Growth is some where slow. Should to be a more professionalism from hr to reporting manager in all cases.

Salary - Poor

+1 more

Analyst in Nagpur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Feb 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

They don’t provide you compensation on basic pay. They will increase your variable incomes like HRA and will keep the basic pay as it is. No promotion. HRs does not take responsibility for anything. Don’t work here if you want to live a stress free life.

Salary - Bad

+5 more

see more salary related reviews

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What people are saying about HCLTech

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goodtoknow293

1w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Customer Service Salary FAQs

What is the salary of Customer Service at HCLTech ?

The average salary of a Customer Service at HCLTech in India typically ranges from ₹1.8 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 2 years to 4 years).

The top 10% of Customer Service at HCLTech earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Customer Service Salaries at HCLTech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 HCLTech employees in India.

What is the estimated take home salary of a Customer Service at HCLTech in India?

The estimated take-home salary of a Customer Service at HCLTech in India typically ranges from ₹14,652 to ₹16,189 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 2 years to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of HCLTech. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service at HCLTech ?

To be a Customer Service at HCLTech in india, the key skills required include:

- Customer Service
- International Voice Process
- international voice
- Customer Handling
- voice

These skills are highly valued at HCLTech and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than HCLTech for Customer Service in India?

Genpact	₹2.5 Lakhs to ₹7.6 Lakhs per year
Accenture	₹2.0 Lakhs to ₹7.0 Lakhs per year
Infosys	₹1.4 Lakhs to ₹4.5 Lakhs per year
Cognizant	₹1.1 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra	₹1.2 Lakhs to ₹4.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCLTech, depending on the role and experience level.

What is the salary of a Customer Service in companies similar to HCLTech in India?

The salary of a Customer Service at companies similar to HCLTech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro	₹1.5 Lakhs to ₹3.4 Lakhs per year
TCS	₹1.5 Lakhs to ₹5.0 Lakhs per year
Mphasis	₹1.6 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service at HCLTech in India?

The salary growth for a Customer Service at HCLTech depends on factors such as experience, performance, and promotions. On average, a Customer Service can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
2 years	₹1.8 Lakhs to ₹2.0 Lakhs per year
3 years	₹1.8 Lakhs to ₹3.7 Lakhs per year
4 years	₹1.0 Lakhs to ₹3.0 Lakhs per year

and so on.

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HCLTech Customer Service Salaries

HCLTech Customer Service salary in India ranges between ₹1.8 Lakh to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 HCLTech latest salaries received from various employees of HCLTech.