Cogent E Services WFM Executive salaries in New Delhi

Likes

It is in Hometown and not much of heavy work and can logout once shift is done.

Dislikes

Very less pay. Even after getting promoted there is no change in salary structure and it is same as Agent level. Management is not up to the mark.

Likes

... very helpfull to agents. well I leaving this job because of my personal reason. And income of lowest salary.

Dislikes

There are not allowed your cell phone in floor any urgent call u guys not attend same time.

Likes

no job security so I dont like anything, less salary is being provided and more pressure and call flow or chat flow

Dislikes

we can be fired at anytime, moreover they dont provide required documents like salary slip. no fixed time for salary as well.

Likes

They are not supporting for that. From April salary They hav deducted my 25% amount when I was quarantine for covid suspect. I approched till Centre Head but they didnt support. Instead of helping ne more, they didnt even gave my salry and I have worked whole month with No 1 week off.

Dislikes

No required support in this pandemic.

Likes

Management is so poor ex. In a basic level executive all work done by higher level such as leave, salary deduction, the management thought that they buy a labour not employee that do all office in shift time & also do over time in free. A person make growth in company who work 12 hours & work lifetime in same salary or minimum increment and in final basic company is so froad. It tell u salary something & give inhand something diff. company does not provide any salary slip or any detail of salary or deduction. Pf deduction in salary is very while u already know how much pf deduction in basic pay & same company does not provide any salary related docs except offer letter.

Dislikes

Management is very poor.