Cogent E Services Phone Banking Officer salaries in India (Updated 2025)

Likes

They are providing a good salary package to freshers.

Dislikes

Useless rules and regulations. No recertification process if you got de certified in first attempt. Also they don't give salary to the people who works for a whole month and got de certified. Amongst 30 calls if there's any mistake only in one call they will not listen to other 29 calls and make you de-certified. It's very very bad thing about this company.

Likes

You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.

Dislikes

No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's

Likes

Working with cogent for past 8 months and prior to rhis arrangement worked with them for 4 months still they did not provide benefits they promised 3 years ago. They started PF facility past month.

Dislikes

...ion for the leave and afterwards they do not marked as leave or consider as one. It will be deducted fro your salary. Not hygienic we get one toilet paper roll per day (Not per employee) and when asked to housekeeping staff the reason they say as per management they are working.

Likes

Process

Dislikes

...orked 4 years I have not even taken single comp off I don't know where was that.still I didn't get 15 days salary after surving the notice period called HR ,MANAGER and main breach but there no response. This is what the management. I completed disappointed because 15 days salary is not small amount for me per day 8 to 9 hours I am spend my time gave my best why should I leave and if any one came and asking me to work in cogent I will never suggest him to work.

Likes

They were giving salaries on time

Dislikes

Here the name is brought for promotion but it is fooled that the name is brought for promotion because the number of employees is too much so that it does not go away. If I talk about myself, I worked for 2.5 years, got name but there was no promotion, that is why I left the company at last.