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Cogent E Services

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3.3

based on 2.8k Reviews

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Noida
Customer Success, Service & Operations

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Cogent E Services Customer Success, Service & Operations Department Salaries in Noida

based on 1k latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Associate

0 - 4 years exp. · Noida (116 salaries)
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₹1 L/yr - ₹4 L/yr

Customer Service Executive

0 - 4 years exp. · Noida (99 salaries)
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₹1 L/yr - ₹4.1 L/yr

Customer Care Executive

0 - 6 years exp. · Noida (65 salaries)
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₹1.2 L/yr - ₹3.5 L/yr

Team Lead

1 - 6 years exp. · Noida (58 salaries)
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₹1.5 L/yr - ₹4 L/yr

Starting your career? Discover Cogent E Services fresher salaries in India

Customer Support Executive

0 - 4 years exp. · Noida (50 salaries)
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₹1.4 L/yr - ₹3.5 L/yr

C.S.A

0 - 3 years exp. · Noida (44 salaries)
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₹1.3 L/yr - ₹3.5 L/yr

Customer Support Associate

0 - 3 years exp. · Noida (38 salaries)
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₹1.5 L/yr - ₹3.6 L/yr

Team Lead Operations

1 - 8 years exp. · Noida (34 salaries)
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₹1.1 L/yr - ₹4.5 L/yr

Quality Analyst

1 - 4 years exp. · Noida (23 salaries)
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₹2.1 L/yr - ₹4 L/yr

Operations Manager

9 - 16 years exp. · Noida (18 salaries)
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₹4.5 L/yr - ₹7.2 L/yr

Csa Analyst

0 - 2 years exp. · Noida (18 salaries)
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₹1.3 L/yr - ₹2.9 L/yr

MIS Executive

1 - 3 years exp. · Noida (17 salaries)
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₹1.7 L/yr - ₹2.8 L/yr

Senior Customer Service Executive

0 - 5 years exp. · Noida (17 salaries)
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₹1.8 L/yr - ₹4.2 L/yr

Assistant Manager Operations

5 - 13 years exp. · Noida (15 salaries)
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₹3.8 L/yr - ₹6.5 L/yr

BPO Executive

0 - 3 years exp. · Noida (14 salaries)
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₹1.4 L/yr - ₹3.3 L/yr

Chat Support Executive

0 - 3 years exp. · Noida (13 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

Assistant Team Leader

0 - 4 years exp. · Noida (12 salaries)
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₹1.9 L/yr - ₹3 L/yr

Group Team Leader

3 - 8 years exp. · Noida (9 salaries)
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₹2.5 L/yr - ₹4.3 L/yr

Customer Service Advisor

0 - 2 years exp. · Noida (8 salaries)
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₹1.2 L/yr - ₹3.2 L/yr

Customer Service Representative

1 - 4 years exp. · Noida (8 salaries)
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₹2.3 L/yr - ₹3.3 L/yr

Last Updated: 30 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Cogent E Services

3.0

Rated by 421 employees for salary & benefits

Customer Executive in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Sep 2024
1.0
 for  Salary and Benefits

Likes

Worst company tumhari salary kha jaenge cut krie denge salary fir tumko jhut bologe ki next month aajaegi salary lekin fir kbhi nhi aaegi vo salary aur ek din bhi off lia to salary hold ho jaegi chahe kitni bhi tbiyt khrab ho tumhari office aao aur kam kro

read more

Dislikes

Salary cut krke dete incentive ke name pe aapko 150 rupe denge sales ke lie aapko roz sunyenge aur salary time pe nhi denge aur employee ki koi respect nhi h is company me don't work ever in this company.

read more
  • Salary - Bad
    • +6 more

Customer Service Associate in Noida

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Jan 2024
4.0
 for  Salary and Benefits

Likes

They were giving salaries on time

  • Salary - Good
    • +1 more

Dislikes

Here the name is brought for promotion but it is fooled that the name is brought for promotion because the number of employees is too much so that it does not go away. If I talk about myself, I worked for 2.5 years, got name but there was no promotion, that is why I left the company at last.

read more
  • Skill development - Poor
    • +1 more

Chat And Email Support Executive in Noida

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 14 Sep 2023
3.0
 for  Salary and Benefits

Likes

Nothing.

Dislikes

...vel even not for TLs, QAs. Only maneger lavel people can use it. HR is ignorant. Unfair policy regarding salary. AC not working properly, very bad smelling washroom. And you can't be outside for a second once you enter the company.

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  • Skill development - Poor
    • +3 more

Customer Support Executive in Noida

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 05 Jul 2023
2.0
 for  Salary and Benefits

Likes

...aff everyone is nice there and got a lot experience and learnt many things here. Also, they are crediting the salary on time and correct salary, no issues in Salary. So, in overall it's a nice company.

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  • Skill development - Excellent
    • +4 more

Dislikes

In this company they are not increasing the salary, so this a bad thing about this company.

  • Salary - Poor

Customer Service Associate in Noida

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 04 Sep 2023
3.0
 for  Salary and Benefits

Likes

...es about this company - 1. Supportive staff 2. Less pressure 3. Job security 4. Salary on time

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  • Job security - Good
    • +1 more

Dislikes

My dislikes - 1. Gaurd does not respect the employees 2.Top management on the floor is oppressive. 3. No one can go out of the premises during shift timing

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see more salary related reviews

Cogent E Services interview questions by designations

Customer Service Associate (20)Customer Service Executive (16)Customer Care Executive (13)Customer Support Associate (13)
View all 220 interview experiences

Know more about Cogent E Services Noida

More about working at Cogent E Services

Cogent E Services Salary FAQs

How much does Cogent E Services pay per year?
The average Cogent E Services salary ranges from approximately ₹0.2 Lakh to ₹1.7 Lakh per year for a CC Executive and ₹20.5 Lakhs to ₹31 Lakhs per year for a General Manager Operations. Salary estimates are based on 1k Cogent E Services salaries received from various employees of Cogent E Services. Cogent E Services employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Cogent E Services?
The highest-paying job at Cogent E Services is a General Manager Operations with a salary of ₹20.5 Lakhs to ₹31 Lakhs per year. The top 10% of employees earn more than ₹4 lakhs per year. The top 1% earn more than a whopping ₹11.85 lakhs per year.
What is the minimum salary in Cogent E Services?
Minimum salary at Cogent E Services depends on the role you are applying for. For BPO Executive the minimum salary is ₹0.8 Lakh to ₹4.8 Lakhs per year, and for C.S.A the minimum salary is ₹1 Lakh to ₹5 Lakhs per year and so on.
What is the salary package for freshers in Cogent E Services?
The average salary at Cogent E Services for freshers varies from ₹0.9 Lakh to ₹2.2 Lakhs per year for Data Entry Operator and ₹2 Lakhs to ₹3 Lakhs per year for Phone Banking Officer.
What is the notice period at Cogent E Services in Customer Success, Service & Operations Department in Noida?
According to AmbitionBox, 49% of the Cogent E Services employees in Customer Success, Service & Operations Department in Noida reported a notice period of 15 days or less, 45% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 708 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Cogent E Services , Noida is INRunlock blur . Salary estimates are based on 1k Cogent E Services latest salaries received from various employees of Cogent E Services.

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