Cogent E Services Call Center Agent salaries in New Delhi

Likes

Customer handling nd talking behaviour knowledge nd product nd software knowledge but HR behaviour not well no problem solving only satisfaction

Dislikes

Salary issue working 9 h but salary 7000 salary increasment nt better years salary increasment only 200 .its very baad..

Likes

Salary comes pn time

Dislikes

Everything there is no increment no festival celebration they have only 7 holiday that also they didn't give employee have to work on holiday also and there is huge issue in there attendance

Likes

I guess there's nothing to like.

Dislikes

(Poor) Manager, upper management, leadership (Poor) pay, wage, raise, salary, benefits (Poor) Culture, team, environment Long (hours), (poor) schedule (Lack of) training, (too much) change

Likes

Working with cogent for past 8 months and prior to rhis arrangement worked with them for 4 months still they did not provide benefits they promised 3 years ago. They started PF facility past month.

Dislikes

...ion for the leave and afterwards they do not marked as leave or consider as one. It will be deducted fro your salary. Not hygienic we get one toilet paper roll per day (Not per employee) and when asked to housekeeping staff the reason they say as per management they are working.

Likes

Process

Dislikes

...orked 4 years I have not even taken single comp off I don't know where was that.still I didn't get 15 days salary after surving the notice period called HR ,MANAGER and main breach but there no response. This is what the management. I completed disappointed because 15 days salary is not small amount for me per day 8 to 9 hours I am spend my time gave my best why should I leave and if any one came and asking me to work in cogent I will never suggest him to work.