CMS IT Services Kolkata Senior Customer Support Engineer Salaries by 9 Employees (Updated 2025)

3 - 11 years exp.

₹2.6 Lakhs - ₹4 Lakhs

Salary of majority employees

16% less than the average Senior Customer Support Engineer Salary in IT Services & Consulting Companies for 3 - 11 years of experience

Interested in this particular role?

Salaries in different departments

IT & Information Security Senior Customer Support Engineer Salary 7 - 9 years exp. (4 salaries)	₹2.8 L/yr - ₹4 L/yr
Engineering - Hardware & Networks Senior Customer Support Engineer Salary 10 - 11 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹4 L/yr
Login to view exact salary
Customer Success, Service & Operations Senior Customer Support Engineer Salary 3 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.5 L/yr

Last Updated: 5 Feb 2025

Companies similar to CMS IT Services for Senior Customer Support Engineer in Kolkata

CMS IT Services Senior Customer Support Engineer Salary

3 - 11 years exp. (9 salaries)

₹2.6 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Gainwell Commosales Senior Customer Support Engineer Salary 9 - 13 years exp. (8 salaries)	₹4.4 L/yr - ₹9 L/yr 106% more
BPL Telecom Senior Customer Support Engineer Salary 13 - 17 years exp. (4 salaries)	₹2.5 L/yr - ₹3.6 L/yr 5% less
Login to view exact salary
Inspirisys Solution Senior Customer Support Engineer Salary 6 - 12 years exp. (4 salaries)	₹2.5 L/yr - ₹3.4 L/yr 18% less
CMS Infosystems Senior Customer Support Engineer Salary 2 - 11 years exp. (3 salaries)	₹2.3 L/yr - ₹3.5 L/yr 6% less
Allied Digital Services Senior Customer Support Engineer Salary 4 - 7 years exp. (3 salaries)	₹1.9 L/yr - ₹2.8 L/yr 27% less

Senior Customer Support Engineer salary at CMS IT Services ranges between ₹2.6 Lakhs to ₹4 Lakhs per year for employees with experience between 3 years to 11 years. Salary estimates are based on 9 latest salaries received from various employees of CMS IT Services.

Experience wise CMS IT Services Senior Customer Support Engineer salaries in Kolkata

Last Updated: 5 Feb 2025

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
Login to view exact salary
5 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
6 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
7 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹6.3 L/yr
8 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹6.4 L/yr
9 years (AmbitionBox Estimate)	₹3 L/yr - ₹6.5 L/yr
10 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr
11 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr

View all

Similar Designation salaries in CMS IT Services

Desktop Support Engineer Salary

(33 salaries)

₹1 L/yr - ₹4 L/yr

Technical Support Engineer Salary

(8 salaries)

₹1.15 L/yr - ₹3.12 L/yr

Network Engineer Salary

(7 salaries)

₹2 L/yr - ₹4.22 L/yr

System Engineer Salary

(4 salaries)

₹2.7 L/yr - ₹3.75 L/yr

Salary related reviews for CMS IT Services

2.0

Rated by 3 employees for salary & benefits

Senior Customer Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

4.0

• posted on 10 Nov 2023

3.0

for Salary and Benefits

Likes

I like working at CMS IT Services because it is a dynamic and innovative company that offers many opportunities for learning and growth. I enjoy collaborating with my colleagues on challenging projects and delivering high-quality solutions to our clients. I also appreciate the supportive and flexible work environment that allows me to balance my personal and professional goals.

Skill development - Excellent

+3 more

Dislikes

We are facing a serious issue regarding our compensation and communication. We have not received our salaries on time, and we have not received any satisfactory explanation from the management. This is affecting our morale and productivity,

Senior Customer Support Engineer in Mumbai

Engineering - Hardware & Networks Department

3.0

• posted on 08 Apr 2022

2.0

for Salary and Benefits

Likes

Reporting Manager is good & helpful. Advices when required. Also responds to email & interveins when required for closing long pending tickets.

Dislikes

...process of conveyance is time consuming. It takes months time or sometimes more. Salary structure not clear.

Salary - Poor

+6 more

Senior Customer Support Engineer in Mumbai

IT & Information Security Department

2.0

• posted on 23 Nov 2021

2.0

for Salary and Benefits

Likes

Feels like govt employees where any procedure can take time

Dislikes

Since 2019 company facing financial crises so most of the time salary got delayed no additional activities taken by organization for carrier growth and no diwali compensation even gifts also not given to any employee. No allownces in wFH during covid

Salary - Poor

+4 more

Senior Customer Support Engineer in New Delhi

Construction & Site Engineering Department

1.0

• posted on 20 Mar 2019

1.0

for Salary and Benefits

Likes

...hat type of mails i was send 25 mail regarding increment cycle but no reply. 4. this is the best thing that your joining time salary come on every 7th of the month after spending more then 4 years in this company. 5. they are using dirty politics with employees as well as clients.

Dislikes

Kindly read lots of likes ...there is on dislike is that in the company no one pic your call when you are calling your manager or HR and any other person

Salary - Bad

+6 more

Senior Customer Support Engineer in Mumbai

It Department

1.0

• posted on 05 Feb 2018

1.0

for Salary and Benefits

Likes

Their is no proper enviornment ,no proper mangement,they don,t care about their employee at depotation at cleintside beside that manager have very impoper response to their collegue no increament at all,even hr are irrresponsible

Dislikes

Everything,workenvironment,no innovation,noappersal,no salary,politics,no learningsupport no carrer growth

Salary - Bad

+6 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

Got a question about CMS IT Services?

Ask anonymously on communities.

CMS IT Services Senior Customer Support Engineer Salary FAQs

What is the salary of Senior Customer Support Engineer at CMS IT Services Kolkata?

Senior Customer Support Engineer salary at CMS IT Services in Kolkata ranges between ₹2.6 Lakhs to ₹4.0 Lakhs for experience between 3 years to 11 years. According to our estimates it is 16% less than the average Senior Customer Support Engineer Salary in India. Salary estimates are based on 9 latest salaries received from various employees of CMS IT Services Kolkata.

How does the salary of a Senior Customer Support Engineer at CMS IT Services Kolkata compare with the average salary range for this job?

The average salary of a Senior Customer Support Engineer at CMS IT Services is 16% less than the average salary of a Senior Customer Support Engineer in Kolkata. To know exact salary insights, login to view.

Which similar companies are paying more than CMS IT Services to a Senior Customer Support Engineer in Kolkata?

Gainwell Commosales Senior Customer Support Engineer Salary - ₹4.4 Lakhs to ₹9.0 Lakhs per year

What is the salary of a Senior Customer Support Engineer in companies similar to CMS IT Services in Kolkata?

BPL Telecom Senior Customer Support Engineer Salary - ₹2.5 Lakhs to ₹3.6 Lakhs per year
CMS Infosystems Senior Customer Support Engineer Salary - ₹2.3 Lakhs to ₹3.5 Lakhs per year
Inspirisys Solution Senior Customer Support Engineer Salary - ₹2.5 Lakhs to ₹3.4 Lakhs per year
Allied Digital Services Senior Customer Support Engineer Salary - ₹1.9 Lakhs to ₹2.8 Lakhs per year

What is the estimated take home salary of a Senior Customer Support Engineer at CMS IT Services in Kolkata?

The estimated take-home salary of a Senior Customer Support Engineer at CMS IT Services ranges between ₹25,471 per month to ₹26,903 per month in Kolkata. The take-home salary calculation is based on the average CMS IT Services Senior Customer Support Engineer salary in India which ranges between ₹2.6 Lakhs to ₹4.0 Lakhs per year for employees with experience between 3 years to 11 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Support Engineer at CMS IT Services in Kolkata?

According to AmbitionBox, 67% of the CMS IT Services Senior Customer Support Engineers in Kolkata reported a notice period of 2 Months, 33% reported a notice period of 1 Month.This is based on 9 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
CMS IT Services Salaries >
CMS IT Services Senior Customer Support Engineer Salaries >
CMS IT Services Senior Customer Support Engineer Salaries in Kolkata

CMS IT Services Senior Customer Support Engineer salary in Kolkata ranges between ₹2.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 CMS IT Services latest salaries received from various employees of CMS IT Services.

CMS IT Services Senior Customer Support Engineer salaries in Kolkata

Companies similar to CMS IT Services for Senior Customer Support Engineer in Kolkata

Latest annual salaries shared by CMS IT Services Senior Customer Support Engineer in Kolkata

Experience wise CMS IT Services Senior Customer Support Engineer salaries in Kolkata

Similar Designation salaries in CMS IT Services

Salary related reviews for CMS IT Services

Senior Customer Support Engineer in Bangalore / Bengaluru

Senior Customer Support Engineer in Mumbai

Senior Customer Support Engineer in Mumbai

Senior Customer Support Engineer in New Delhi

Senior Customer Support Engineer in Mumbai

CMS IT Services Senior Customer Support Engineer Salary FAQs

Tell us how to improve this page.