CLSA Manager salaries in Customer Success, Service & Operations in India

Likes

1. Flat heirarchy 2. Gets a exposure at how office politics work. 3. If in dev team you get good exposure of end to end working of an application. 4. In certain teams senior people are seriously talented.

Dislikes

1. Micro management regarding office timings and work. 2. No or marginable increment and bonus. 3. Too much office politics. 4. Higher management doesn't have any clue of the future of company . 5. Too much chinese influence in office workings. 6. Management doesn't want you to grow. 7. Legacy tech stack. 8. Luck based growth opportunities. 9. You can be fired at anytimes whenever chinese management decides to reduce headcount without any justification. 10. They start to count your mistakes and performance related issues only before increments and bonus. 11. Retirement company.

Likes

The Salary is good. Timing are good Work is good

Dislikes

Overall Policies are Stringent and only changes when management wants it. 0 Support by HR infact are least intrested in emplyoees issues. Work life balance is pathetic and also nor manager support decisions. Overall it feels very sad to work here.

Likes

Good pay Good work life balance Good bonus COVID hardship allowance was awesome For my team, manager is just not manager, but like a big brother, always there for you guiding and supporting Ample of learning Seniors are cooperative to educate you There are wide applications, if you seen interested you may get the ownership , Recognition even on small accomplishments, A+ company for learning the technology stack of investment banking

Dislikes

...us may have a role of overall company's financial results which is justified You may slightly find a disparity in pay/position but you may freely speak out to your manager over this

Likes

Work-Life Balance. Work from Home Option during an emergency. Scope to Learn how various departments function in Investment Banking Operations and Trade Settlements.

Dislikes

Notice Period is 3 months. Increments and Bonuses are not given at par as per industry standards. Senior Staff members who have given over 6 to 7 years in the company are sometimes not considered for Promotions, even when they are highly capable. Hence, the attrition rate is high.

Likes

Nothing

Dislikes

No any proper agile methodology, still they are following excel sheet, more work pressure. Upper level management is more arrogant in pune office. Hiring is continue going on but no body joins. Micromanagement.