Caretel Infotech CSR Salaries by 10+ Employees

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Customer Success, Service & Operations Sales & Business Development Engineering - Hardware & Networks Quality Assurance + 6 more

Designation	Avg Annual Salary	Open Jobs
CSR 1 - 4 years exp. (12 salaries)	₹0.9 L/yr - ₹2.5 L/yr
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Customer Service Representative 0 - 5 years exp. (52 salaries)	₹0.5 L/yr - ₹2.8 L/yr
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Customer Care Executive 0 - 5 years exp. (48 salaries)	₹1 L/yr - ₹3 L/yr
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Customer Service Executive 0 - 4 years exp. (28 salaries)	₹0.8 L/yr - ₹3 L/yr
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CSR Executive 0 - 4 years exp. (18 salaries)	₹1.2 L/yr - ₹3 L/yr
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Team Lead 1 - 9 years exp. (11 salaries)	₹1.8 L/yr - ₹4.5 L/yr
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Quality Analyst 2 - 7 years exp. (9 salaries)	₹1.9 L/yr - ₹3.1 L/yr
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MIS Executive 2 - 10 years exp. (7 salaries)	₹2 L/yr - ₹3.6 L/yr
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Customer Service Associate 0 - 3 years exp. (6 salaries)	₹1.2 L/yr - ₹2.2 L/yr
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Assistant Manager Operations 6 - 11 years exp. (6 salaries)	₹2.2 L/yr - ₹5.1 L/yr
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CCE 0 - 3 years exp. (5 salaries)	₹0.9 L/yr - ₹1.8 L/yr
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Agent 0 - 3 years exp. (5 salaries)	₹2.2 L/yr - ₹3.2 L/yr
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Customer Support Executive 0 - 4 years exp. (4 salaries)	₹1.6 L/yr - ₹2.4 L/yr
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Senior Customer Service Executive 2 - 3 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr
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Operations Manager 11 - 14 years exp. (4 salaries)	₹4.8 L/yr - ₹6 L/yr
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Technical Support Engineer 0 - 3 years exp. (4 salaries)	₹1.1 L/yr - ₹2.4 L/yr
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Customer Support Associate 0 - 4 years exp. (4 salaries)	₹1.4 L/yr - ₹2.4 L/yr
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Back end Executive 0 - 9 years exp. (4 salaries)	₹1.2 L/yr - ₹2.1 L/yr
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Back Office Executive 1 - 3 years exp. (4 salaries)	₹1.2 L/yr - ₹2 L/yr
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Mentor 1 - 5 years exp. (3 salaries)	₹3.3 L/yr - ₹15.5 L/yr
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Team Lead Operations 4 - 9 years exp. (12 salaries)	₹2.5 L/yr - ₹4 L/yr
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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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Salary related reviews for Caretel Infotech

2.7

Rated by 10 employees for salary & benefits

CSR in New Delhi

Csr Department

3.0

• posted on 24 Sep 2018

2.0

for Salary and Benefits

Likes

I don't like caretel because the system (computer's) not working and there is so many problem they don't have parking and they don't give salary on time and they also not give tea and coffee to staff because they don't have it and and there is also problem of electricity and 1 more reason TL (team leader) are not good . And biggest problem they don't increase the salary when you become a senior . I hate this company

Skill development - Good

Dislikes

I already write about that company this company is 3rd class company

Salary - Poor

+4 more

Customer Service Representative in New Delhi

Full Time

IT & Information Security Department

5.0

• posted on 03 Apr 2021

3.0

for Salary and Benefits

Likes

Good work environment. Teammates are supportive.

Skill development - Good

+3 more

Dislikes

After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.

Assistant Manager Operations in Kolkata

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 22 Aug 2018

3.0

for Salary and Benefits

Likes

The Homely atmosphere and the friendly colleagues

Job security - Excellent

+1 more

Dislikes

Everything goes good but when it comes to salary hike lot of excuses comes to the scene and new people are handled with much care in respect to the old ones

Customer Care Executive in New Delhi

Full Time

Customer Support Department

4.0

• posted on 27 Apr 2022

4.0

for Salary and Benefits

Likes

...on is actually a good selection of choice. Staff is always there to support. Salary on time. Anyone can go for this firm.

Salary - Good

+5 more

Dislikes

Salary cycle

Customer Service Representative in Noida

Call Center Department

1.0

• posted on 09 Apr 2021

1.0

for Salary and Benefits

Likes

Nothing to be liked in that company

Dislikes

...ot good in the company. No one listen and understand your concern and situation. The package you'll be offered at the time of joining is your fixed package there is no increment in the salary no promotion even if you've gained 1-2 years of experience in the same company.

Salary - Bad

+6 more

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Caretel Infotech Salary FAQs

How much does Caretel Infotech pay to its employees?

The average annual salary at Caretel Infotech varies depending on the role, experience, and location. The salary ranges for some popular designations at Caretel Infotech, are as follows:

CSR	₹0.9 Lakhs to ₹2.5 Lakhs per year
Customer Service Representative	₹0.5 Lakhs to ₹2.8 Lakhs per year
Customer Care Executive	₹1 Lakhs to ₹3 Lakhs per year
Customer Service Executive	₹0.8 Lakhs to ₹3 Lakhs per year

The highest-paying role, Senior Quality Analyst, earns between ₹4.9 Lakhs to ₹5.3 Lakhs per year. The top 10% of employees earn more than ₹4.4 Lakhs per year, and the top 1% earn over ₹16.7 Lakhs per year. Salaries at Caretel Infotech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 12 salaries submitted by Caretel Infotech employees. Caretel Infotech is rated 2.7 out of 5 stars by its employees on the salary and benefits parameter.

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Average annual salary for CSR in Caretel Infotech is INR . Salary estimates are based on 12 Caretel Infotech latest salaries received from various employees of Caretel Infotech.