Caretel Infotech Senior Customer Service Representative Salaries by 5 Employees (Updated 2025)

0 - 4 years exp.

₹1.2 Lakh - ₹2.5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

54% less than the average Senior Customer Service Representative Salary in Analytics & KPO Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 0 - 3 years exp. (4 salaries)	₹1.2 L/yr - ₹2 L/yr
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Quality Assurance Senior Customer Service Representative Salary 4 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.8 L/yr

Last Updated: 13 Feb 2025

Companies similar to Caretel Infotech for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Cotiviti Senior Customer Service Representative Salary 2 - 8 years exp. (7 salaries)	₹3.9 L/yr - ₹5.2 L/yr 136% more
Access Healthcare Senior Customer Service Representative Salary 4 - 6 years exp. (5 salaries)	₹2.7 L/yr - ₹4.1 L/yr 84% more
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Serco Senior Customer Service Representative Salary 5 - 9 years exp. (5 salaries)	₹2.3 L/yr - ₹4.5 L/yr 54% more
EXL Service Senior Customer Service Representative Salary 4 - 10 years exp. (3 salaries)	₹4.7 L/yr - ₹7.3 L/yr 224% more
AGS Health Senior Customer Service Representative Salary 6 - 8 years exp. (3 salaries)	₹5.1 L/yr - ₹5.9 L/yr 198% more
Lloyd's Register Senior Customer Service Representative Salary 12 - 14 years exp. (3 salaries)	₹4.7 L/yr - ₹5.5 L/yr 190% more

Senior Customer Service Representative salary at Caretel Infotech ranges between ₹1.2 Lakh to ₹2.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 5 latest salaries received from various employees of Caretel Infotech.

Experience wise Caretel Infotech Senior Customer Service Representative salaries

Last Updated: 13 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.1 L/yr - ₹1.4 L/yr
1 year (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.7 L/yr
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2 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.1 L/yr
3 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr
4 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.7 L/yr

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Salary related reviews for Caretel Infotech

3.0

Rated by 3 employees for salary & benefits

Customer Service Representative in New Delhi

Full Time

IT & Information Security Department

5.0

• posted on 03 Apr 2021

3.0

for Salary and Benefits

Likes

Good work environment. Teammates are supportive.

Skill development - Good

+3 more

Dislikes

After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.

Customer Care Executive in New Delhi

Full Time

Customer Support Department

4.0

• posted on 27 Apr 2022

4.0

for Salary and Benefits

Likes

...on is actually a good selection of choice. Staff is always there to support. Salary on time. Anyone can go for this firm.

Salary - Good

+5 more

Dislikes

Salary cycle

Customer Service Representative in Noida

Call Center Department

1.0

• posted on 09 Apr 2021

1.0

for Salary and Benefits

Likes

Nothing to be liked in that company

Dislikes

...ot good in the company. No one listen and understand your concern and situation. The package you'll be offered at the time of joining is your fixed package there is no increment in the salary no promotion even if you've gained 1-2 years of experience in the same company.

Salary - Bad

+6 more

Quality Analyst in New Delhi

Other Department

3.0

• posted on 11 Aug 2020

4.0

for Salary and Benefits

Likes

I am very happy to work with caretel because in this corona crimises, they are provided salary timely and also we are safe at home due to their work from home facility.

Salary - Good

+2 more

Dislikes

I like to work with caretel because of my Bose, really he is very supportive person. He is best bose of mt life

Customer Service Executive in New Delhi

Voice process Department

3.0

• posted on 08 Aug 2017

1.0

for Salary and Benefits

Likes

Our team members and TL are cooperative and good enough specially TL is a good human being too he care for team professionally as well as personally as a simple human being too

Dislikes

...ere No sanitation and hygienic toilets No cafeteria is there No parking space No incentives and bonus as well as no national holidays available

Salary - Bad

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Caretel Infotech Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Caretel Infotech ?

The average salary of a Senior Customer Service Representative at Caretel Infotech in India typically ranges from ₹1.2 Lakhs to ₹2.5 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Senior Customer Service Representative at Caretel Infotech earn more than ₹2.5 Lakhs per year, and the top 1% earn over ₹2.5 Lakhs per year. Senior Customer Service Representative Salaries at Caretel Infotech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Caretel Infotech employees in India.

What is the estimated take home salary of a Senior Customer Service Representative at Caretel Infotech in India?

The estimated take-home salary of a Senior Customer Service Representative at Caretel Infotech in India typically ranges from ₹12,326 to ₹13,663 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹2.5 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Caretel Infotech. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Caretel Infotech for Senior Customer Service Representative in India?

EXL Service	₹4.7 Lakhs to ₹7.3 Lakhs per year
AGS Health	₹5.1 Lakhs to ₹5.9 Lakhs per year
Lloyd's Register	₹4.7 Lakhs to ₹5.5 Lakhs per year
Cotiviti	₹3.9 Lakhs to ₹5.2 Lakhs per year
Access Healthcare	₹2.7 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Caretel Infotech, depending on the role and experience level.

What is the salary of a Senior Customer Service Representative in companies similar to Caretel Infotech in India?

The salary of a Senior Customer Service Representative at companies similar to Caretel Infotech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Serco

₹2.3 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Representative at Caretel Infotech in India?

The salary growth for a Senior Customer Service Representative at Caretel Infotech depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at Caretel Infotech:

Experience	Average Salary Range
Fresher	₹1.1 Lakhs to ₹1.4 Lakhs per year
1 year	₹1.4 Lakhs to ₹1.7 Lakhs per year
2 years	₹1.6 Lakhs to ₹2.1 Lakhs per year
3 years	₹1.9 Lakhs to ₹2.4 Lakhs per year

and so on.

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Caretel Infotech Senior Customer Service Representative Salaries

Caretel Infotech Senior Customer Service Representative salary in India ranges between ₹1.2 Lakh to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Caretel Infotech latest salaries received from various employees of Caretel Infotech.

Caretel Infotech Senior Customer Service Representative salaries in India (Updated 2025)

Companies similar to Caretel Infotech for Senior Customer Service Representative

Latest annual salaries shared by Caretel Infotech Senior Customer Service Representative

Experience wise Caretel Infotech Senior Customer Service Representative salaries

Similar Designation salaries in Caretel Infotech

Salary related reviews for Caretel Infotech

Customer Service Representative in New Delhi

Customer Care Executive in New Delhi

Customer Service Representative in Noida

Quality Analyst in New Delhi

Customer Service Executive in New Delhi

Caretel Infotech Senior Customer Service Representative Salary FAQs

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