Caretel Infotech New Delhi Customer Service Representative Salaries by 40+ Employees

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Customer Success, Service & Operations Sales & Business Development Quality Assurance CSR & Social Service + 6 more

Designation	Avg Annual Salary	Open Jobs
Customer Service Representative 0 - 5 years exp. · New Delhi (41 salaries)	₹1 L/yr - ₹2.8 L/yr
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Customer Care Executive 0 - 5 years exp. · New Delhi (37 salaries)	₹1 L/yr - ₹3 L/yr
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Customer Service Executive 1 - 4 years exp. · New Delhi (21 salaries)	₹1 L/yr - ₹2.3 L/yr
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Team Lead 3 - 9 years exp. · New Delhi (7 salaries)	₹1.8 L/yr - ₹4.5 L/yr
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Customer Service Associate 0 - 3 years exp. · New Delhi (6 salaries)	₹1.2 L/yr - ₹2.2 L/yr
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Customer Support Associate 0 - 4 years exp. · New Delhi (4 salaries)	₹1.4 L/yr - ₹2.4 L/yr
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Senior Customer Service Executive 2 - 3 years exp. · New Delhi (3 salaries)	₹1.8 L/yr - ₹3 L/yr
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CSR Executive 0 - 3 years exp. · New Delhi (12 salaries)	₹1.4 L/yr - ₹2.5 L/yr
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Team Lead Operations 4 - 9 years exp. · New Delhi (10 salaries)	₹2.5 L/yr - ₹4 L/yr
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Tele Caller 0 - 4 years exp. · New Delhi (7 salaries)	₹0.1 L/yr - ₹1.8 L/yr
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Quality Analyst 2 - 7 years exp. · New Delhi (7 salaries)	₹1.9 L/yr - ₹2.9 L/yr
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MIS Executive 4 - 10 years exp. · New Delhi (5 salaries)	₹2.5 L/yr - ₹3.6 L/yr
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Senior Quality Analyst 6 - 9 years exp. · New Delhi (5 salaries)	₹4.9 L/yr - ₹5.3 L/yr
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Desktop Support Engineer 0 - 2 years exp. · New Delhi (5 salaries)	₹1.5 L/yr - ₹2.4 L/yr
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Agent 0 - 3 years exp. · New Delhi (5 salaries)	₹2.2 L/yr - ₹3.2 L/yr
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Telecaller 0 - 1 year exp. · New Delhi (5 salaries)	₹1.1 L/yr - ₹2 L/yr
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CSR 0 - 2 years exp. · New Delhi (5 salaries)	₹1 L/yr - ₹3.1 L/yr
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PHP Developer 2 - 3 years exp. · New Delhi (4 salaries)	₹3.1 L/yr - ₹3.5 L/yr
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Operations Manager 11 - 14 years exp. · New Delhi (4 salaries)	₹4.8 L/yr - ₹6 L/yr
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BPO Executive 0 - 1 year exp. · New Delhi (4 salaries)	₹1.1 L/yr - ₹2.3 L/yr
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Counsellor 4 - 6 years exp. · New Delhi (4 salaries)	₹2.4 L/yr - ₹3 L/yr
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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Salary related reviews for Caretel Infotech

1.5

Rated by 18 employees for salary & benefits

Customer Service Representative in New Delhi

Full Time

IT & Information Security Department

5.0

• posted on 03 Apr 2021

3.0

for Salary and Benefits

Likes

Good work environment. Teammates are supportive.

Skill development - Good

+3 more

Dislikes

After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.

Customer Service Representative in Noida

Call Center Department

1.0

• posted on 09 Apr 2021

1.0

for Salary and Benefits

Likes

Nothing to be liked in that company

Dislikes

...ot good in the company. No one listen and understand your concern and situation. The package you'll be offered at the time of joining is your fixed package there is no increment in the salary no promotion even if you've gained 1-2 years of experience in the same company.

Salary - Bad

+6 more

Customer Service Representative

Executive Department

4.0

• posted on 02 Aug 2019

3.0

for Salary and Benefits

Likes

Really gud staff behaviour, nice place to work, cab bus is there for pick or drop overall it was more than average for me.

Job security - Good

+3 more

Dislikes

Location is not that gud in rainy seasons, salary is not satisfied according to workload cause too much work pressure could be there in some processes.

Customer Care Executive in New Delhi

Full Time

Customer Support Department

4.0

• posted on 27 Apr 2022

4.0

for Salary and Benefits

Likes

...on is actually a good selection of choice. Staff is always there to support. Salary on time. Anyone can go for this firm.

Salary - Good

+5 more

Dislikes

Salary cycle

Customer Service Executive in New Delhi

Voice process Department

3.0

• posted on 08 Aug 2017

1.0

for Salary and Benefits

Likes

Our team members and TL are cooperative and good enough specially TL is a good human being too he care for team professionally as well as personally as a simple human being too

Dislikes

...ere No sanitation and hygienic toilets No cafeteria is there No parking space No incentives and bonus as well as no national holidays available

Salary - Bad

+4 more

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Average annual salary for Customer Service Representative in Caretel Infotech , New Delhi is INR . Salary estimates are based on 40+ Caretel Infotech latest salaries received from various employees of Caretel Infotech.