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Capita Senior Information Technology Service Desk Analyst salaries in Pune

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₹4.1 Lakhs - ₹5.2 Lakhs
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Last Updated: 13 Mar 2023

Senior Information Technology Service Desk Analyst salary at Capita ranges between ₹4.1 Lakhs to ₹5.2 Lakhs per year for employees with 3 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Capita.

Salary related reviews for Capita

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Dec 2024

1.0
 for  Salary and Benefits

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Jul 2024

1.0
 for  Salary and Benefits

Likes

A good work life balance. A great place to work if your not looking to grow financially or grow your career

Dislikes

...s outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 22 Nov 2024

3.0
 for  Salary and Benefits

Likes

Pressure is less then other organisations.

Dislikes

I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.

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Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 18 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

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Full Time

 · 

Human Resources Department

1.0
  •  posted on 27 Jan 2024

1.0
 for  Salary and Benefits

Likes

The process and the operating model

Dislikes

...dancy but does not allow you to select that option while submitting resignation. They demanded hard work from us however at the time of exit they did not gave me my variable pay citing various irrelevant reasons. They even put my salary on hold saying that it will be released with the fnf even though i requested them to release my salary due to financial circumstances. Everyone i spoke to just kept telling me about the policy but no one really understood my problem. All of their policies are business favourable. None of the policy is in employee favour even though they call it an employee centric environment. None of my superiors had the courtesy to msg me or wish me luck on my last working day. Overall if you planning to work with capita I suggest think twice.

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Capita Senior Information Technology Service Desk Analyst salary in Pune ranges between ₹4.1 Lakhs to ₹5.2 Lakhs. This is an estimate based on latest salaries received from employees of Capita.