Capgemini Service Desk Team Lead salaries in India (Updated 2025)

Likes

1) Supportive Team Members who understand & help to resolve any issue 2) Friendly Infrastructure. 3) Job Security

Dislikes

1) Less Salary as compare to new Joiner. 2) NO Expectation in Promotions. 3) Lots of Politics. 4) Efforts not countable

Likes

Higher management is very friendly Ethical behaviour in organisation No one tries to force you do something which is not under your scope(other than your project work) Location chnage is possible Hybrid work mode is also very flexible(for experienced resource) For freshers it's mandatory WFO You will get nice CTC while joining as an experienced resource. No dress code you can come as you want

Dislikes

No salary hikes but you get promotion 😂(so the CTC you joined should should be high and capgemini give high package while joining as an experienced resource, so won't be any increments further) No bonus Other than this nothing much I observed bad here

Likes

You can get promoted if you know how to do corporate politics You might find good friends due to trauma bonding

Dislikes

Salary is not as per market standards. They do not provide you any reason for providing you hike and promotion , the management take the decision , the reason for the decision making on what hike to give a person remains unknown . Cannot leave a project , you would have to quit the job or face a lot other repercussion in the process of leaving a project voluntarily . No flexibility in that sense. . Cannot change your domain . Company is full of politics . No other perks , no benefits , the medical insurance policy is also not good ( any claim is bound to be rejected ) . A lot of old managers with old way of thinking .

Likes

1.Work-life balance was good since beginning of the project but recently we acquired one more project with the same strength in numbers. 2.Do hard work, management will give you promotion without any blockers. 3.Complete job security will be provided and training will be given to the bench candidates on new adaptive technologies 4.Overall company culture is good. 5.Company politics are there if you search with microscopic view.

Dislikes

The salary will never be adequate to what amount of work you deliver. On an average, the salary is 40-50% less compared other big service based MNC's

Likes

1. Got oppertunity in the tough times. 2. Good thing that they give team lunch twice a year & team outing once a year. 3. Can get senior most experienced in a junior position. 4. Good Job Security. Until & Unless you resign the job. 5. Provides leaves if we apply prior to 1-2 months.

Dislikes

1. Less Salary for experienced people. Example - 2 years of experience employee getting lower than the freshers salary. 2. No work - life balance, As we work more than the shift hours. 3. Giving huge work responsibilities to only one employee without hiring the required number of people. 4. Whole project is depending on only one employee rather than sharing it with atleast 2 if in case of emergency. 5. Managers voice is as rude as he speaks to effect our personal feelings just to win the current situation.