Genpact Service Desk Team Lead salaries in India (Updated 2025)

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Shift timings Break adherence Skillset enhancement Job security

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Work life balance is ruined post covid. Cab service sucks Very slow paced management Slow promotion Salary increments are very bad even for top performers

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Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

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Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

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The only thing good about Genpact is Job Security.

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...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

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In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

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Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

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Anything

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...r worked in such a dishonest company. Starting with HR, they delay meal tickets. The bonus that managers say we earn, are always paid at least 2 months late. I had a misfortune of horrible, prejudiced manager. He already told us to our face that he doesn't hire homosexual, because they are fragile. He always causes phychological terror with te team, if people don't do what he wants.