Capgemini Senior Customer Support Salaries by Employees (Updated 2025)

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₹8.9 Lakhs - ₹11.4 Lakhs

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Last Updated: 22 Dec 2024

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Senior Customer Support salary at Capgemini ranges between ₹8.9 Lakhs to ₹11.4 Lakhs per year for employees with 15+ years of experience. Salary estimates are based on 1 latest salaries received from various employees of Capgemini.

Salary related reviews for Capgemini

5.0

Rated by 1 employees for salary & benefits

Senior Consultant in Pune

Full Time

Finance & Accounting Department

1.0

• posted on 19 Jan 2025

3.0

for Salary and Benefits

Likes

Nothing

Dislikes

... and junior managers don't know how to talk with new joiners or with employees. Hr's and manager are too confused about job role and salary/ location discussion. At first they agree on everything but once you joined they company they deny on everything that has been discussed earlier even if it's on mail ..and put you on bench and after 6 months asked you to leave due to bench period over or you are not able to be billable. Also your probation with not be confirmed and having said that they will kick you out of the company. Even if you complain to HR about the issues. So if you want to stay in this company don't stand for your rights and just stay as per them because manager and HR ...they can change policy anytime as per their convenience and ask to to obey otherwise there will be termination which leads to no job security in this company.

Skill development - Bad

+5 more

Senior Data Analyst in Mumbai

Full Time

Data Science & Analytics Department

3.0

• posted on 16 Jan 2025

1.0

for Salary and Benefits

Likes

Lots of opportunities to upskill and learn. Capgemini provides access to a lot of courses and learning sites with communities that can help you

Skill development - Good

+1 more

Dislikes

... there's lots of terms and conditions, and even the payment is not done on time. Barely any salary hike after 2.5 years

Salary - Bad

+1 more

Associate Consultant in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 14 Jan 2025

1.0

for Salary and Benefits

Likes

Capgemini has a good work life balance. Offers many financial offers like leasing of cars and many more options. Capgemini offers more on-site opportunities for the employees. The Hybrid policy is more flexible than focusing on the number of hours in the office. Have plenty number of offices in major locations in India so one could relocate easily within country.

Job security - Good

+1 more

Dislikes

The pay and compensation is way lower than any competitor in the Service based sector. After being for 3+ years just 15% is hiked till now on total compensation on what I have joined the organisation.

Salary - Bad

+3 more

Senior Consultant in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 14 Jan 2025

2.0

for Salary and Benefits

Likes

Nothing much

Dislikes

...ns with me like - Furlough leave, When i asked they told me about the furloughs. Also salary hikes are low.. For small Duration u can join like 1.5 years later u can switch.

Salary - Poor

Senior Consultant in Mumbai

Full Time

Project & Program Management Department

5.0

• posted on 02 Jan 2025

3.0

for Salary and Benefits

Likes

Capgemini puts employees first and definitely takes care of their work life balance, mental health.

Job security - Excellent

+2 more

Dislikes

The salary package is way below the market slab. Annual increment is also not that good i.e. hardly 2-5%.

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What people are saying about Capgemini

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Want Some Advice

"Feeling the weight of work-life imbalance" "I'm finding it increasingly difficult to juggle the demands of my work with my personal life." "Long hours are leaving me with little time for family," "Constant pressure to be available is impacting my mental health," "Lack of flexibility makes it impossible to attend important personal events." I'm concerned about the long-term impact this is having on my well-being and am seeking advice from others who may be experiencing similar challenges.

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Capgemini Senior Customer Support Salary FAQs

What is the notice period for Senior Customer Support at Capgemini?

According to AmbitionBox, 100% of the Capgemini Senior Customer Supports reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Capgemini Senior Customer Support Salaries

Capgemini Senior Customer Support salary in India ranges between ₹8.9 Lakhs to ₹11.4 Lakhs. This is an estimate based on latest salaries received from employees of Capgemini.