Capgemini Senior Customer Service Associate salaries in India

Likes

Work life balance completely satisfied, no more restrictions, if you complete your work you can enjoy your freedom, peaceful environment, lovely accamadation.

Dislikes

The only one Salary compensation is lower than expectations

Likes

You can get promoted if you know how to do corporate politics You might find good friends due to trauma bonding

Dislikes

Salary is not as per market standards. They do not provide you any reason for providing you hike and promotion , the management take the decision , the reason for the decision making on what hike to give a person remains unknown . Cannot leave a project , you would have to quit the job or face a lot other repercussion in the process of leaving a project voluntarily . No flexibility in that sense. . Cannot change your domain . Company is full of politics . No other perks , no benefits , the medical insurance policy is also not good ( any claim is bound to be rejected ) . A lot of old managers with old way of thinking .

Likes

They have a collaboration with udemy and coursera and many more . I learned few skills and this helps me to grow

Dislikes

No salary appraisal I have worked almost 2+ years. Don't Even get a single rs hike in my salary. It is the same form where i started. I also met with people who worked here from almost year and their story is also the same

Likes

1. Got oppertunity in the tough times. 2. Good thing that they give team lunch twice a year & team outing once a year. 3. Can get senior most experienced in a junior position. 4. Good Job Security. Until & Unless you resign the job. 5. Provides leaves if we apply prior to 1-2 months.

Dislikes

1. Less Salary for experienced people. Example - 2 years of experience employee getting lower than the freshers salary. 2. No work - life balance, As we work more than the shift hours. 3. Giving huge work responsibilities to only one employee without hiring the required number of people. 4. Whole project is depending on only one employee rather than sharing it with atleast 2 if in case of emergency. 5. Managers voice is as rude as he speaks to effect our personal feelings just to win the current situation.

Likes

Nothing much

Dislikes

... while neglecting the well-being and growth of middle and lower-level employees. This creates a work environment where individuals are expected to perform tirelessly without salary increments or career advancement, remaining stagnant at the initial compensation level. HR and WFM secured jobs.