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3.7

based on 40.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Kolkata
Customer Success, Service & Operations

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Capgemini Customer Success, Service & Operations Department Salaries in Kolkata

based on 1.2k latest salaries
Designation Avg Annual Salary Open Jobs

Application Security Tester

4 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Associate Customer Support Executive

Fresher · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Benefits Specialist

9 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Cloud Infrastructure Specialist

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Customer Service Executive Team Lead

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Employee Services Associate

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Engagement Delivery Manager

21 years exp. · Kolkata (AmbitionBox Estimate)
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₹16.2 L/yr - ₹20.7 L/yr

Fulfillment Specialist

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.2 L/yr - ₹5.3 L/yr

Hro Executive

Fresher · Kolkata (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.9 L/yr

Learning and Development Assistant

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Problem Coordinator

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Process Operations Associate

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Qms Lead

11 years exp. · Kolkata (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Quality Analyst Trainer

5 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.6 L/yr - ₹5.9 L/yr

Senior HR Operations Consultant

8 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.2 L/yr

Senior Software Engineer L2

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.5 L/yr - ₹6.1 L/yr

Service Desk Analyst L2

4 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.5 L/yr

Service Integration Manager

9 years exp. · Kolkata (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Service Management Team Lead

7 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.3 L/yr

Software Analyst Lead

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Last Updated: 4 Feb, 2025

What people are saying about Capgemini

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depressedguava
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1w (edited)
works at
Infosys
Confused about Salary negotiations
CTC - 8 LPA Loc - Bengaluru, India I have been working in the same company for the last 5 years. My salary went from 3.6 LPA to 8 LPA over the years. I recently put papers, and, started giving interviews. I got an offer from TCS for 15 LPA(12.8 fixed). For more than a month, I've been giving interviews, asking for 18 LPA and many HRs are rejecting straight away, citing it is more than 100% hike from my current CTC. I kept trying and now I am selected for 5 companies - Iris Software, Capgemini, Quantzig Analytics, PwC, HCL, Infinite. Salary discussions are about to start and I'm confused. I'm not good at this. Can anyone suggest?
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Salary related reviews for Capgemini

3.0

Rated by 192 employees for salary & benefits

Process Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 09 Jul 2023
4.0
 for  Salary and Benefits

Likes

Good working culture

  • Salary - Good
    • +2 more

Dislikes

... the career band. If you somehow accept lower band ,they will never change it. If the project is ramp down,they will try to relocate you to the costliest city with same salary with no wfh advantage.

read more
  • Job security - Poor
    • +2 more

Senior Delivery Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 11 Mar 2023
4.0
 for  Salary and Benefits

Likes

Benefits wise they are trying hard though salary isn’t at the top level

read more
  • Salary - Good
    • +2 more

Dislikes

Though it may vary from projects to projects but not too professional approaches. Vision is completely limited to the leadership, huge manual dependency and 0 transparency.

read more
  • Promotions - Bad
    • +2 more

Senior Process Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 07 Apr 2021
3.0
 for  Salary and Benefits

Likes

Average work environment. Team mates are supportive and management is average.Apprisals are fair but no work life balance. Huge work pressure. Company policies are good.

read more
  • Skill development - Good
    • +1 more

Dislikes

Salary and career growth is very slow. Too much work pressure. On Job training is not given.

read more
  • Work-life balance - Poor

Service Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 21 Aug 2018
3.0
 for  Salary and Benefits

Likes

The environment is nice and I had a very good team to work with. The appraisals happen on time but there is still some disconnects with respect to hikes and bonuses.

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  • Skill development - Good
    • +4 more

Dislikes

Salary Hike is very poor and needs serious attention from Leadership. If you want just a good work-life balance, go for it or else look for other options for money.

read more
  • Promotions - Poor

Executive Assistant in Kolkata

Customer Success, Service & Operations Department

5.0
  •  posted on 26 Apr 2022
3.0
 for  Salary and Benefits

Likes

The management of CG is wonderful and there are innumerable growth opportunities. The management address employee's problem, and always comes up with a solution. Someone said and i quote and believe to the core..'Capgemini is a company to retire from. It accepts you like a part of family' ..

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  • Skill development - Excellent
    • +5 more

Dislikes

Incentive or bonus system should be there which is currently not

see more salary related reviews

Capgemini interview questions by designations

Analyst (457)Consultant (395)Software Engineer (313)Senior Consultant (279)
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Know more about Capgemini Kolkata

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Capgemini Salary FAQs

How much does Capgemini pay per year?
The average Capgemini salary ranges from approximately ₹0.4 Lakh to ₹2 Lakhs per year for a Store Keeper and ₹75 Lakhs to ₹1.1 Crore per year for a Vice President (VP). Salary estimates are based on 1.2k Capgemini salaries received from various employees of Capgemini. Capgemini employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Capgemini?
The highest-paying job at Capgemini is a Vice President (VP) with a salary of ₹75 Lakhs to ₹1.1 Crore per year. The top 10% of employees earn more than ₹18.11 lakhs per year. The top 1% earn more than a whopping ₹32 lakhs per year.
What is the minimum salary in Capgemini?
Minimum salary at Capgemini depends on the role you are applying for. For Process Associate the minimum salary is ₹0.6 Lakh to ₹5.5 Lakhs per year, and for Analyst the minimum salary is ₹1.8 Lakh to ₹8.5 Lakhs per year and so on.
What is the salary package for freshers in Capgemini?
The average salary at Capgemini for freshers varies from ₹1 Lakh to ₹2.3 Lakhs per year for HR Intern and ₹7.5 Lakhs to ₹23 Lakhs per year for Management Trainee.
What is the notice period at Capgemini in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 61% of the Capgemini employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 3 Months, 15% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 928 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Capgemini , Kolkata is INRunlock blur . Salary estimates are based on 1.2k Capgemini latest salaries received from various employees of Capgemini.

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