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Cactus Communications Customer Service Manager salaries in India (Updated 2025)

Annual salary range
1 - 13 years exp.
₹4.2 Lakhs - ₹9.5 Lakhs
Salary of majority employees
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14% more than the average Customer Service Manager Salary in Software Product Companies for 1 - 13 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
5 - 13 years exp. (5 salaries)
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₹5.6 L/yr - ₹9.5 L/yr

Data Science & Analytics
Customer Service Manager Salary
2 - 4 years exp. (3 salaries)
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₹6.6 L/yr - ₹8.5 L/yr

Last Updated: 24 Jan 2025

Companies similar to Cactus Communications for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹9.5 L/yr

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1 job opening
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ICICI Bank Customer Service Manager Salary

2 - 10 years exp. (422 salaries)

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₹1.1 L/yr - ₹9.5 L/yr

arrow icon 26% less
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DCB Bank Customer Service Manager Salary

0 - 7 years exp. (223 salaries)

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₹2.5 L/yr - ₹6.1 L/yr

arrow icon 41% less
3 job openings
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₹2.6 L/yr - ₹7.7 L/yr

arrow icon 32% less
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₹3 L/yr - ₹7.6 L/yr

arrow icon 20% less
1 job opening
Customer Service Manager salary at Cactus Communications ranges between ₹4.2 Lakhs to ₹9.5 Lakhs per year for employees with experience between 1 year to 13 years. Salary estimates are based on 12 latest salaries received from various employees of Cactus Communications.

Latest annual salaries shared by Cactus Communications Customer Service Manager

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1 year exp.
9mo ago
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13 years exp.
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Experience wise Cactus Communications Customer Service Manager salaries

Last Updated: 24 Jan 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹4.7 L/yr - ₹6.1 L/yr
2 years  (3 salaries)

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₹4.2 L/yr - ₹6.6 L/yr
3 years (AmbitionBox Estimate)

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₹5.2 L/yr - ₹6.7 L/yr
4 years (AmbitionBox Estimate)

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₹5.5 L/yr - ₹7 L/yr
5 years (AmbitionBox Estimate)

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₹5.7 L/yr - ₹7.3 L/yr
View all

Similar Designation salaries in Cactus Communications

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₹3 L/yr - ₹5.65 L/yr
Customer Service Executive Salary
(AmbitionBox Estimate)
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₹5.3 L/yr - ₹6.8 L/yr
Branch Manager Salary
(AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr
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₹5.72 L/yr - ₹11 L/yr
Process Associate Salary
(AmbitionBox Estimate)
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₹3.9 L/yr - ₹4.9 L/yr
Team Lead Salary
(9 salaries)
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₹11 L/yr - ₹18.2 L/yr
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₹5 L/yr - ₹6.3 L/yr
Analyst Salary
(6 salaries)
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₹3.6 L/yr - ₹8 L/yr

Top skills at Cactus Communications for Customer Service Manager

customer support Customer Service Management Email Support international process international voice Customer Satisfaction Customer Interaction customer care client servicing Non Voice Process Customer Service Operations Interpersonal Communication voice process Client Relationship Management Problem Resolution

Salary related reviews for Cactus Communications

2.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Healthcare & Life Sciences Department

1.0
  •  posted on 01 Feb 2025

5.0
 for  Salary and Benefits

Likes

Salary

  • Salary - Excellent

Dislikes

1. Micromanagement 2. Work hours 3. Not trained for the required job. Expected to learn everything by self. 4. Client mood swings affect major company policies. Client service team and management preach something else at the time of on boarding and one comment by the client can change everything. 5. No growth or skill development. Same rote work assigned continuously. 6. No communication by management. 7. No communication with team 8. Management doesn't communicate with the employee even about important topics that concern them. 9. Flexible work hours means flexibilty for the management to make you work any time.

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 22 Oct 2024

1.0
 for  Salary and Benefits

Likes

I have not found any pros while working with this company except Saturday/Sunday off, and even on those days, many of them are working because they call themselves a client-first organisation.

read more

Dislikes

... beginning their careers, the Cactus Editage DMS team might seem like an option. However, it's advisable to thoroughly research and understand the salary structure, as it tends to be on the lower side for freshers. 3. **Absence of Sales Commissions**: A significant drawback for sales personnel is the lack of commissions or incentives for sales, which are usually a key motivator for achieving and exceeding sales targets. 4. **Demanding Working Hours**: Despite assurances of typical day shifts with flexibility, the reality often involves 12 to 14-hour workdays. This is attributed to catering to clients across the US, UK, and Europe, necessitating extended hours outside the standard workday. 5. **Restricted Client Communication**: Employees find themselves with limited autonomy over client interactions, requiring managerial or project management team approval for all communications. This can hinder direct and efficient client service and relationship building. 6. **Internal Politics**: The project management team's involvement in internal politics can create an uncomfortable work environment. An example cited is the mandatory use of cameras during client calls, failure of which leads to unnecessary managerial escalations and political maneuvering. 7. **Lengthy Notice Period**: The mandatory 90-day notice period is a significant commitment that can deter future employment opportunities. Most companies are reluctant to wait three months, making it challenging for employees to transition to new roles.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Data Science & Analytics Department

4.0
  •  posted on 24 Aug 2018

4.0
 for  Salary and Benefits

Likes

Very organised, on-time payments, knowledgeable/skilled co-workers and leads, good pay scale, transparent and well-structured entrance tests

read more
  • Salary - Good
  • +3 more

Dislikes

1. The papers we are required to edit are written by people with very limited knowledge of English, making it hard to understand what they were trying to say 2. Available jobs are listed only when a manager assigns the job to a few people. This makes it difficult for new freelancers to get work regularly

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Contractual

 · 

Content, Editorial & Journalism Department

2.0
  •  posted on 30 May 2023

1.0
 for  Salary and Benefits

Likes

Flexible work hour

Dislikes

... the cut, they have developed a system in which one cannot attain the elusive 3.6 QI rating, and thus there are salary cuts, to such an extent that one gets less than half the amount one had signed up for. Quite the business strategy. You are bonded labour on their payroll. And guess what, they have the freedom to deduct costs due to lost client from your own salary. They do not give any additional pay benefits such as payment for internet charges, electricity costs and infrastructure costs. In short, a for profit organisation with the most conniving minds in their workforce.

read more
  • Salary - Bad
  • +5 more

Contractual

 · 

Content, Editorial & Journalism Department

3.0
  •  posted on 26 Oct 2023

2.0
 for  Salary and Benefits

Likes

-Flexible working hours -Remote work -Non-toxic environment -Approachable managers

  • Job security - Excellent
  • +1 more

Dislikes

-Low pay -Low work volumes -No promotions/appraisals -No new opportunities to explore -Monotonous nature of work -Isolated working condition (not enough team activities, appreciations/acknowledgements)

read more
  • Salary - Poor
  • +1 more
see more salary related reviews

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Cactus Communications Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Cactus Communications ?
The average salary of a Customer Service Manager at Cactus Communications in India typically ranges from ₹4.2 Lakhs to ₹9.5 Lakhs per year, depending on experience (from 1 year to 13 years).

The top 10% of Customer Service Manager at Cactus Communications earn more than ₹8.8 Lakhs per year, and the top 1% earn over ₹9.5 Lakhs per year. Customer Service Manager Salaries at Cactus Communications can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Cactus Communications employees in India.
What is the estimated take home salary of a Customer Service Manager at Cactus Communications in India?
The estimated take-home salary of a Customer Service Manager at Cactus Communications in India typically ranges from ₹52,543 to ₹53,780 per month. This is based on the average salary range of ₹4.2 Lakhs to ₹9.5 Lakhs per year for employees with experience ranging from 1 year to 13 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Cactus Communications. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Manager at Cactus Communications ?
To be a Customer Service Manager at Cactus Communications in india, the key skills required include:

  • - customer support
  • - Customer Service Management
  • - Email Support
  • - international process
  • - international voice

These skills are highly valued at Cactus Communications and are crucial for successful performance in a Software Engineering role.
What is the salary of a Customer Service Manager in companies similar to Cactus Communications in India?
The salary of a Customer Service Manager at companies similar to Cactus Communications in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

AU Small Finance Bank ₹3.0 Lakhs to ₹7.6 Lakhs per year
ICICI Bank ₹1.1 Lakhs to ₹9.5 Lakhs per year
ICICI Lombard General Insurance Company ₹1.8 Lakhs to ₹9.5 Lakhs per year
Home First Finance Company India ₹2.6 Lakhs to ₹7.7 Lakhs per year
DCB Bank ₹2.5 Lakhs to ₹6.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at Cactus Communications in India?
The salary growth for a Customer Service Manager at Cactus Communications depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Cactus Communications:

Experience Average Salary Range
1 year ₹4.7 Lakhs to ₹6.1 Lakhs per year
2 years ₹4.2 Lakhs to ₹6.6 Lakhs per year
3 years ₹5.2 Lakhs to ₹6.7 Lakhs per year
4 years ₹5.5 Lakhs to ₹7.0 Lakhs per year
and so on.

Tell us how to improve this page.

Cactus Communications Customer Service Manager salary in India ranges between ₹4.2 Lakhs to ₹9.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 12 Cactus Communications latest salaries received from various employees of Cactus Communications.