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3.1

based on 15.9k Reviews

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BYJU'S Customer Success Expert salaries in Gurgaon / Gurugram

Annual salary range
1 - 2 years exp.
₹3.3 Lakhs - ₹4.2 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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Last Updated: 16 Mar 2023

Customer Success Expert salary at BYJU'S ranges between ₹3.3 Lakhs to ₹4.2 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 2 latest salaries received from various employees of BYJU'S.
BYJU'S Customer Success Expert Salary and Career Growth

From

To

Customer Success Expert

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1 - 3 years exp.

Senior Customer Success Manager

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2 - 7 years exp.

Customer Success Expert 1 - 3 years exp.
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Assistant Customer Success Manager 3 - 7 years exp.
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arrow icon 130% hike
Customer Success Manager 2 - 6 years exp.
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arrow icon -19% hike

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Similar Designation salaries in BYJU'S

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₹3.75 L/yr - ₹11.25 L/yr
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₹3.75 L/yr - ₹5.5 L/yr

Salary related reviews for BYJU'S

Full Time

 · 

Teaching & Training Department

3.0
  •  posted on 04 Apr 2024

5.0
 for  Salary and Benefits

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

read more

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

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Full Time

 · 

Quality Assurance Department

3.0
  •  posted on 22 Mar 2024

2.0
 for  Salary and Benefits

Likes

Managers and management always take initiatives to skill up employees so that they can grow in career even if you stay in byjus or not but they help with your skill development just you need to be vocal enough.

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Dislikes

With the currect situation salary, job security is biggest concern . Major dislike is employee won't get updates regarding any negative things like delay In crediting salary, layoff before time. Increments are not happening

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 14 Oct 2023

4.0
 for  Salary and Benefits

Likes

Worst company ever Ganesh AGM & NiSHIT VP are the most biased persons taking free funds of salary. They are the ones who should be laid off first. Then comes the so-called CHAAAAAATU & DUMB employees of the PE department like Thawait,(Big Chaatu),Gaaaaya THE DUMBEST ONE who always licks. BYJUS can recover their losses by laying off these category GMs & VPs GM Salary 50+ LPA & VP you can imagine Intentionally wrote everything in LIKE BOX

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Dislikes

Everything

Full Time

 · 

Other Department

3.0
  •  posted on 11 Mar 2024

5.0
 for  Salary and Benefits

Likes

When I was working that time salary was on time 1st of calender.

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 08 Aug 2023

4.0
 for  Salary and Benefits

Likes

Good salary compared other companies for similar roles with 5 days working. Unlike sales department, culture was good in non voice operations department and there was no pressure as such,nobody worked beyond thier shift timings 9-6/10-7. It was fun environment.

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Dislikes

No personal growth, job security or opportunities internally. Can get promotion if your from sales team or through personal connection inside. But not with honest and hard work.

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BYJU'S Customer Success Expert Salary FAQs

What is the notice period for Customer Success Expert at BYJU'S in Gurgaon / Gurugram?
According to AmbitionBox, 100% of the BYJU'S Customer Success Experts in Gurgaon / Gurugram reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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BYJU'S Customer Success Expert salary in Gurgaon / Gurugram ranges between ₹3.3 Lakhs to ₹4.2 Lakhs. This is an estimate based on latest salaries received from employees of BYJU'S.