Britannia Customer Service Officer Salaries by 20+ Employees (Updated 2025)

2 - 11 years exp.

₹6.8 Lakhs - ₹16 Lakhs

Salary of majority employees

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210% more than the average Customer Service Officer Salary in FMCG Companies for 2 - 11 years of experience

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Salaries in different departments

Procurement & Supply Chain Customer Service Officer Salary 3 - 11 years exp. (12 salaries)	Unlock ₹7.4 L/yr - ₹16 L/yr
Customer Success, Service & Operations Customer Service Officer Salary 7 - 10 years exp. (AmbitionBox Estimate)	Unlock ₹7 L/yr - ₹16 L/yr
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Sales & Business Development Customer Service Officer Salary 2 - 5 years exp. (AmbitionBox Estimate)	Unlock ₹8.2 L/yr - ₹9 L/yr

Last Updated: 8 Mar 2025

Companies similar to Britannia for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Hindustan Unilever Customer Service Officer Salary 4 - 14 years exp. (133 salaries)	Unlock ₹7 L/yr - ₹11.1 L/yr 11% less
ICICI Bank Customer Service Officer Salary 0 - 7 years exp. (861 salaries)	Unlock ₹1.5 L/yr - ₹5.2 L/yr 69% less
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Utkarsh Small Finance Bank Customer Service Officer Salary 0 - 6 years exp. (605 salaries)	Unlock ₹1 L/yr - ₹4.5 L/yr 74% less
Axis Bank Customer Service Officer Salary 1 - 10 years exp. (608 salaries)	Unlock ₹1 L/yr - ₹8.6 L/yr 59% less
InterGlobe Aviation Customer Service Officer Salary 0 - 4 years exp. (452 salaries)	Unlock ₹1.4 L/yr - ₹4.5 L/yr 71% less

Customer Service Officer salary at Britannia ranges between ₹6.8 Lakhs to ₹16 Lakhs per year for employees with experience between 2 years to 11 years. Salary estimates are based on 20 latest salaries received from various employees of Britannia.

Latest annual salaries shared by Britannia Customer Service Officer

3d ago

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3 years exp.

6d ago

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2 years exp.

1mo ago

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7 years exp.

5mo ago

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4 years exp.

10mo ago

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11 years exp.

11mo ago

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7 years exp.

1y ago

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10 years exp.

1y ago

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4 years exp.

1y ago

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5 years exp.

1y ago

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4 years exp.

Experience wise Britannia Customer Service Officer salaries

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	Unlock ₹9 L/yr - ₹16.4 L/yr
3 years (AmbitionBox Estimate)	Unlock ₹6.8 L/yr - ₹16.9 L/yr
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4 years (4 salaries)	Unlock ₹7.4 L/yr - ₹12 L/yr
5 years (3 salaries)	Unlock ₹8.2 L/yr - ₹14.2 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹8 L/yr - ₹11.2 L/yr
7 years (3 salaries)	Unlock ₹7 L/yr - ₹12.1 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹4.3 L/yr - ₹11.3 L/yr
9 years (AmbitionBox Estimate)	Unlock ₹10.8 L/yr - ₹19.6 L/yr
10 years (AmbitionBox Estimate)	Unlock ₹4.5 L/yr - ₹16 L/yr
11 years (AmbitionBox Estimate)	Unlock ₹8.6 L/yr - ₹16 L/yr

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Similar Designation salaries in Britannia

Customer Service Executive Salary

(5 salaries)

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₹1.5 L/yr - ₹3.15 L/yr

Customer Care Executive Salary

(3 salaries)

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₹2.4 L/yr - ₹3 L/yr

Customer Support Executive Salary

(AmbitionBox Estimate)

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₹9 L/yr - ₹11.5 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

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₹8.8 L/yr - ₹11.3 L/yr

Sales Officer Salary

(50 salaries)

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₹1.5 L/yr - ₹8.9 L/yr

Sales Executive Salary

(116 salaries)

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₹1 L/yr - ₹4.35 L/yr

Branch Manager Salary

(AmbitionBox Estimate)

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₹9.4 L/yr - ₹12 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

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₹9.2 L/yr - ₹11.7 L/yr

Technical Support Engineer Salary

(4 salaries)

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₹1.38 L/yr - ₹3.5 L/yr

Process Associate Salary

(AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr

Salary related reviews for Britannia

4.3

Rated by 3 employees for salary & benefits

Sales Executive in Patna

Full Time

Sales & Business Development Department

4.0

• posted on 14 Feb 2023

2.0

for Salary and Benefits

Likes

I really enjoyed working in Britannia. There is a lot of happiness in working after thinking and talking with meeting in the daily market.

Skill development - Excellent

+2 more

Dislikes

I disliked two things in Britannia, first salary did not increase, worked for five years, second company never got ESI card, did not get PF.

Salary - Poor

+3 more

Sales Executive in Mumbai

Biscuits Department

3.0

• posted on 08 Feb 2022

2.0

for Salary and Benefits

Likes

Brand is good...when in market people recognize you because of brand. Secondary driven company

Dislikes

...y to learn...have not been able to convert the scope of opportunities available. Lesser salary as compared to other fmcg companies, distributor damage policy. Rewards and recognition..

Salary - Poor

+2 more

Sales Manager

Marketing & Communication Department

5.0

• posted on 09 May 2020

2.0

for Salary and Benefits

Likes

Britannia industry lmtd is a bad bad bad bad and poor poor poor third class company.

Skill development - Excellent

Dislikes

Salary nhi milti h incentive bhi bhut late me aata h covid19 ke chalte salary nhi di jaa rhi h is company ko apne sales man ko

Salary - Poor

+4 more

Sales Executive

Sales & Business Development Department

5.0

• posted on 19 Aug 2019

4.0

for Salary and Benefits

Likes

This is my first job under Super distribution payroll. I had learned so many things there regarding sales.

Salary - Good

+4 more

Dislikes

Actually there was nothing for dislike, however I was left due to salary growth and my future development.

Area Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

Salary on time

Dislikes

Zero Work Life Balance Extreme Pressure without Logic No one will hear you Top Management only put pressure, there is no solution of any problem The only thing is Do Do Do silently, Don't say single word

Salary - Poor

+5 more

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Britannia

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Britannia Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Britannia?

Customer Service Officer salary at Britannia in India ranges between ₹6.8 Lakhs to ₹16.0 Lakhs for experience between 2 years to 11 years. According to our estimates it is 210% more than the average Customer Service Officer Salary in India. Salary estimates are based on 20 latest salaries received from various employees of Britannia India.

How does the salary of a Customer Service Officer at Britannia India compare with the average salary range for this job?

The average salary of a Customer Service Officer at Britannia is 210% more than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

What is the salary of a Customer Service Officer in companies similar to Britannia in India?

Hindustan Unilever Customer Service Officer Salary - ₹7.0 Lakhs to ₹11.1 Lakhs per year
Axis Bank Customer Service Officer Salary - ₹1.0 Lakhs to ₹8.6 Lakhs per year
ICICI Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹5.2 Lakhs per year
InterGlobe Aviation Customer Service Officer Salary - ₹1.4 Lakhs to ₹4.5 Lakhs per year
Utkarsh Small Finance Bank Customer Service Officer Salary - ₹1.0 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Britannia in India?

The estimated take-home salary of a Customer Service Officer at Britannia ranges between ₹73,958 per month to ₹75,870 per month in India. The take-home salary calculation is based on the average Britannia Customer Service Officer salary in India which ranges between ₹6.8 Lakhs to ₹16.0 Lakhs per year for employees with experience between 2 years to 11 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at Britannia?

According to AmbitionBox, 50% of the Britannia Customer Service Officers reported a notice period of 2 Months, 39% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 18 responses on AmbitionBox in last 2 years.

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Britannia Customer Service Officer Salaries

Britannia Customer Service Officer salary in India ranges between ₹6.8 Lakhs to ₹16 Lakhs with an average annual salary of ₹. Salary estimates are based on 20 Britannia latest salaries received from various employees of Britannia.