Brillio Customer Success, Service & Operations Department Salaries in India

Likes

On time salary. That's all the benefits you'll get.

Dislikes

Horrible work life balance. Managers are toxic and will force you to work on weekends. Have an argument you'll be escalated and director will personally call to threaten you and will put pressure else will lose the job.

Likes

Work life balance is good in my account.

Dislikes

No hike, no help from team, not much to learn. You will be in the same account but the client keeps on changing every 3-4 months, no stable projects. No team interaction, you will be interacting only with client side employees. You have to go to office 2 days in a week but there wont be any team. And 8 hour is mandatory.

Likes

1) Good compensation 2) Hybrid work model and in some scenario WFH can also be availed.

Dislikes

1) Appraisal not guaranteed each year. 2) Brillio works as staffing firm and you will be hired to working for other organisation as their contract employee. 3) Brillio Offices are in only 4 locations in India. Need to work in Distributed team. 4) Job security might be a concern if you are not getting billing on customer project for a long time.

Likes

... revamped it recently. But utilizing the skills in the project may not happen. Salary benefits are okay and work appraisals are like any other service based companies. Again if you are under good manager maybe you can negotiate. Company Culture is good.

Dislikes

Salary / Benefits Appraisals Currently the talent pool is not that good here.

Likes

Company is less hierarchical. You can approach any employees with ease even if they are high in the hierarchy.

Dislikes

Blame game - Less appraisal. I only received 6% increment in my salary which is not fair for the amount of work and commitment I have put in. No Job security. No OT pay Some tasks were given at the very last minute and expect us to be done with it by next working day. So sometimes, I had to work over the weekends and yet the management does not appreciate the same. Appreciation is given to those who speaks the most rather than those who work for it.