Brillio Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Work Life balance is good and so is the average salary of most people working here however it would be more beneficial to have flexible working options.

Dislikes

Depending on what your project and engagement is you may feel left out. Org is a pure consulting firm mostly operating in T&M mode so projects have a very short stint post which you go back to bench pool. This keeps happening and seems to be just the way the org works sometimes leading to feeling lesser sense of stability in the job.

Likes

Work life balance is good in my account.

Dislikes

No hike, no help from team, not much to learn. You will be in the same account but the client keeps on changing every 3-4 months, no stable projects. No team interaction, you will be interacting only with client side employees. You have to go to office 2 days in a week but there wont be any team. And 8 hour is mandatory.

Likes

1) Good compensation 2) Hybrid work model and in some scenario WFH can also be availed.

Dislikes

1) Appraisal not guaranteed each year. 2) Brillio works as staffing firm and you will be hired to working for other organisation as their contract employee. 3) Brillio Offices are in only 4 locations in India. Need to work in Distributed team. 4) Job security might be a concern if you are not getting billing on customer project for a long time.

Likes

Compensation structure and Work Life Balance is great.

Dislikes

There no such prominent culture in place which can motivate and push individual performance to the next level. Most people work in silos and lack of collaboration.

Likes

On time salary. That's all the benefits you'll get.

Dislikes

Horrible work life balance. Managers are toxic and will force you to work on weekends. Have an argument you'll be escalated and director will personally call to threaten you and will put pressure else will lose the job.