Working at Brillio

Founded in 2014 as a full-service digital transformation services and consulting firm, we apply our expertise in customer experience transformation, data analytics, artificial intelligence (AI), platform and product engineering, cloud infrastructure, and security to help customers quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

What we do:

·       Customer Experience Transformation​ - Enhance customer satisfaction and loyalty through engaging and relevant customer experience.

·       Data & AI - Unlock unparalleled value and be a catalyst for growth through best-in-class Data, Analytics and AI Solutions. We are a global team of passionate problem solvers.

·       Product & Platform Engineering - Craft products that drive value & business agility and create experiences customers love.

·       Global Design Studio - Harness the power of design to create innovative and user-focused solutions through human-centric design methodology.

·       Digital Transformation Consulting - Accelerate digital-led business transformation and maximize ROI through sustained engagement and innovative technology.

·       Infrastructure, Cloud & Security - Accelerate performance & drive efficiency with a scalable, secure, and sustainable hybrid infrastructure.

Our Values:

Our differentiated culture puts our customers first and is underpinned by our commitment to our core values.

1) Customer Success
We strive to provide not only what the customers want, but also what they need. To us, success means leading our customers to better outcomes, and aligning our priorities so that we win when they win. We ensure that every individual is fully invested in the success of our customers.

2) Care and Compassion
Our interactions with customers, colleagues, partners, and communities are guided by positive intent and compassionate ethos. By placing care, empathy, and consideration for others at the heart of every thought and deed, we strive to create a positive, productive, and supportive environment where people feel valued and respected.

3) Founder’s Mindset
We challenge the status quo with a proactive attitude and own the impact. By instilling an entrepreneurial and pioneering spirit in every individual, we seek to drive ownership, accountability, innovation, empowerment, and dedication throughout the organization. We think beyond short-term gains and make decisions that align with the long-term vision of our customers and sustainability of their businesses.

4) Excellence and Innovation
We bring the best version of ourselves, our teams, and our organization in all external and internal interactions. Through excellence, we seek to drive a positive impact by realizing high-quality work, continuous improvement, customer satisfaction, competitive advantage, employee engagement, innovation, stakeholder trust, and personal development. We continually reinforce excellence through our actions, decisions, and behaviors.