Blue Tokai Coffee Roasters Senior Customer Service Representative salaries in Mumbai

Likes

Team work,skill development,salary & Benefits

Dislikes

The reason for not liking it is the behavior of the seniors there, no support from any staff, they blame someone else's mistake on someone else. making dirty demands for promotion

Likes

...ecause it helped me in bad days and managements are very supportive transparent. And they gives us such a good amount of salary.

Dislikes

Yes some we are getting issue with OT and nthg else.

Likes

Salary package is decent

Dislikes

Management is not good at all, which department is dedicated for which task it's very confusing in BTC. Direct interferences in store operations by management, which is makes negative impact on store environment. Cafe manager is just a post, Cafe manager can't take direct actions. Even Schedule making also taking by senior management. Most amezing people's lives a mission of impossible work.

Likes

There owner is down to earth and I am very happy to work in this brand company culture is good and there 5 day working system is good we are give more time to our family just because 2 weekly off that is very important for us because some time is very difficult to manage personal and professional life at the same time I am happy to work with Blue tokai coffee roasters.

Dislikes

Take very long time of appraisal in food industry every appraisal period is 6 moth but here take 1.5 year of one appraisal and increment only 1 or 2 k only only this think I don't like that in here.

Likes

They compensate their staff well at various levels of leadership and general structure hierarchy. Work life balance in most departments is optimal and you're never pushed out of your comfort zone

Dislikes

Extremely dis-regulated leadership that provides no direction for growth or mentorship. The professional or personal development has to be taken up by employees themselves because the leaders at senior positions do not have any experience in grooming or people management. Hard work is measured on feelings of your manager rather than substantial measurable data from your performance reviews and appraisals. No job security in the organisation, as you might be asked to leave the very next day by your manager without cause.