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3.9

based on 4.5k Reviews

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Customer Service Executive
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BigBasket Customer Service Executive Salaries in India (Updated 2025)

based on 262 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Procurement & Supply Chain Sales & Business Development Merchandising, Retail & eCommerce + 6 more
Designation Avg Annual Salary Open Jobs

Customer Service Executive

0 - 7 years exp. (234 salaries)
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₹1.2 L/yr - ₹4.5 L/yr

Pricing Executive

0 - 14 years exp. (26 salaries)
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₹2.4 L/yr - ₹4.2 L/yr

Email Support Executive

0 - 5 years exp. (24 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Head Operations

5 - 17 years exp. (24 salaries)
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₹5.9 L/yr - ₹15.5 L/yr

1 job opening

Data Analyst

0 - 7 years exp. (23 salaries)
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₹3.2 L/yr - ₹7 L/yr

Finance Executive

2 - 8 years exp. (23 salaries)
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₹3.3 L/yr - ₹5.5 L/yr

Senior HR Associate

0 - 6 years exp. (23 salaries)
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₹2.7 L/yr - ₹4.2 L/yr

Assistant Manager Operations

4 - 12 years exp. (22 salaries)
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₹1.8 L/yr - ₹8.6 L/yr

Product Manager

2 - 8 years exp. (22 salaries)
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₹18 L/yr - ₹37.8 L/yr

Category Buyer

1 - 12 years exp. (21 salaries)
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₹3.8 L/yr - ₹8 L/yr

HR Generalist

1 - 7 years exp. (21 salaries)
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₹2.9 L/yr - ₹4.8 L/yr

Executive Accountant

2 - 8 years exp. (21 salaries)
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₹2.9 L/yr - ₹5.5 L/yr

HR Manager

5 - 17 years exp. (21 salaries)
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₹5.3 L/yr - ₹17.1 L/yr

Data Entry Operator and Cashier

0 - 7 years exp. (21 salaries)
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₹1.8 L/yr - ₹4.3 L/yr

Zonal Team Leader

2 - 9 years exp. (21 salaries)
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₹2.5 L/yr - ₹5.5 L/yr

Customer experience Executive

0 - 5 years exp. (21 salaries)
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₹1.2 L/yr - ₹3.6 L/yr

HR Associate

0 - 6 years exp. (20 salaries)
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₹1.9 L/yr - ₹3.5 L/yr

Senior Accounts Executive

4 - 10 years exp. (20 salaries)
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₹4 L/yr - ₹6.1 L/yr

QC Executive

0 - 8 years exp. (20 salaries)
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₹1.5 L/yr - ₹4.5 L/yr

1 job opening

QA Engineer

2 - 5 years exp. (19 salaries)
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₹3 L/yr - ₹10 L/yr

Marketing Executive

2 - 7 years exp. (19 salaries)
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₹1.6 L/yr - ₹4 L/yr

Last Updated: 3 Mar, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
an associate vice president
Offer Accepted
I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.
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Salary related reviews for BigBasket

3.2

Rated by 63 employees for salary & benefits

Customer Service Executive in Tin Factory

Customer Service Department

4.0
  •  posted on 09 Aug 2022
2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

  • Work satisfaction - Good
    • +1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

read more
  • Salary - Poor
    • +2 more

Customer Service Executive in Kolkata

Procurement & Supply Chain Department

5.0
  •  posted on 08 Apr 2021
5.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

I hv no bad experience in this company

Customer Service Executive in Bangalore / Bengaluru

Production, Manufacturing & Engineering Department

4.0
  •  posted on 23 Mar 2018
2.0
 for  Salary and Benefits

Likes

Team was very supportive, colleagues we're good, nice environment overall, but customers were irritative. Not bad not good

read more
  • Skill development - Good
    • +3 more

Dislikes

Salary is less, they were very strict about issueing day off's even though for emergency.

read more
  • Salary - Poor
    • +1 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023
4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more
  • Salary - Good
    • +2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

read more
  • Skill development - Poor
    • +3 more

Senior Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 May 2022
1.0
 for  Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

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More about working at BigBasket
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BigBasket Salary FAQs

How much does BigBasket pay per year?
The average BigBasket salary ranges from approximately ₹0.1 Lakh to ₹1.7 Lakh per year for a MHE Operator , Reach Track Operator , Oder Picker Operator and ₹31 Lakhs to ₹82 Lakhs per year for a Principal Engineer. Salary estimates are based on 262 BigBasket salaries received from various employees of BigBasket. BigBasket employees rate the overall salary and benefits package 3.2/5 stars.
What is the highest salary in BigBasket?
The highest-paying job at BigBasket is a Principal Engineer with a salary of ₹31 Lakhs to ₹82 Lakhs per year. The top 10% of employees earn more than ₹9.17 lakhs per year. The top 1% earn more than a whopping ₹33.14 lakhs per year.
What is the minimum salary in BigBasket?
Minimum salary at BigBasket depends on the role you are applying for. For Associate the minimum salary is ₹1 Lakh to ₹3.5 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.7 Lakh to ₹3.8 Lakhs per year and so on.
What is the salary package for freshers in BigBasket?
The average salary at BigBasket for freshers varies from ₹1.2 Lakh to ₹2.5 Lakhs per year for Associate and ₹9 Lakhs to ₹11 Lakhs per year for Software Developer.
What is the notice period for Customer Service Executive at BigBasket?
According to AmbitionBox, 49% of the BigBasket Customer Service Executives reported a notice period of 15 days or less, 45% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 114 responses on AmbitionBox in last 2 years.

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Average annual salary for Customer Service Executive in BigBasket is INRunlock blur . Salary estimates are based on 262 BigBasket latest salaries received from various employees of BigBasket.

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