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3.9

based on 4.3k Reviews

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Vijayawada
Customer Success, Service & Operations

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BigBasket Customer Success, Service & Operations Department Salaries in Vijayawada

based on 6 latest salaries
Designation Avg Annual Salary Open Jobs
4 - 7 years exp. · Vijayawada (3 salaries)
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₹3.2 L/yr - ₹5.1 L/yr

2 years exp. · Vijayawada (AmbitionBox Estimate)
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₹4 L/yr - ₹4.5 L/yr

14 years exp. · Vijayawada (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

1 year exp. · Vijayawada (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3 L/yr

Last Updated: 3 Nov, 2024

Salary related reviews for BigBasket

4.5

Rated by 4 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Oct 2023

1.0
 for  Salary and Benefits

Likes

Bigbasket is a customer oriented company and satisfaction of customer is main agenda of bigbasket and bigbasket can you everything to satisfy the customer

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Dislikes

Bigbasket is not good for carrier growth. I have joined as a Business Development Manager for T4 LOB in Bigbasket but after 11 month company and management has asked for the resignation due to cost cutting with only one month compensation. I have asked for the 2 months compensation but they denied. After that company has shift me in the new LOB that is BBNOW. In Bigbasket Job Security is Zero and Employee benefits are zero.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023

4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

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Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Aug 2023

4.0
 for  Salary and Benefits

Likes

Salary is good but safety is first on highway road

Dislikes

Due to delivery If any product has been damaged by mistake so company say's delivery boy will pay amount of product who have damaged this is worst thing.

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 May 2023

5.0
 for  Salary and Benefits

Likes

Yes, we can learn the process & Salary wise, very good.

Dislikes

The Person only can survive, who will tolerate & Manage the ultimate Pressure & Politics those can join in Bigbasket. Finally the one who worked in BB, They can work wherever.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 Mar 2024

3.0
 for  Salary and Benefits

Likes

Salary credited on time

Dislikes

Worst work culture, specially wrong people are referred & hired from other field who doesn’t have the knowledge & experiences in logistics. Poor support and alot of politics. Average working hour goes from 12-15 hours on a regular basis. Operation manager is not skilled & doesn’t have the experience in B2C department and also a worst person. Challenges never ends in B2C department.

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see more salary related reviews

BigBasket Salary FAQs

How much does BigBasket pay per year?
The average BigBasket salary ranges from approximately ₹0.1 Lakh to ₹1.7 Lakh per year for a MHE Operator , Reach Track Operator , Oder Picker Operator and ₹50 Lakhs to ₹98 Lakhs per year for a National Business Head. Salary estimates are based on 6 BigBasket salaries received from various employees of BigBasket. BigBasket employees rate the overall salary and benefits package 4.5/5 stars.
What is the highest salary in BigBasket?
The highest-paying job at BigBasket is a National Business Head with a salary of ₹50 Lakhs to ₹98 Lakhs per year. The top 10% of employees earn more than ₹9.05 lakhs per year. The top 1% earn more than a whopping ₹32 lakhs per year.
What is the minimum salary in BigBasket?
Minimum salary at BigBasket depends on the role you are applying for. For Associate the minimum salary is ₹1 Lakh to ₹3.5 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.5 Lakh to ₹3.5 Lakhs per year and so on.
What is the salary package for freshers in BigBasket?
The average salary at BigBasket for freshers varies from ₹1.2 Lakh to ₹3 Lakhs per year for Associate and ₹5 Lakhs to ₹16 Lakhs per year for Software Engineer.
What is the notice period at BigBasket in Customer Success, Service & Operations Department in Vijayawada?
According to AmbitionBox, 64% of the BigBasket employees in Customer Success, Service & Operations Department in Vijayawada reported a notice period of 1 Month, 36% reported a notice period of 15 days or less.This is based on 14 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at BigBasket , Vijayawada is INRunlock blur . Salary estimates are based on 6 BigBasket latest salaries received from various employees of BigBasket.

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