Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by BigBasket Team. If you also belong to the team, you can get access from here

BigBasket Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 4.3k Reviews

filter salariesFilter salaries by
Designation
Experience
Mysuru / Mysore
Customer Success, Service & Operations

Clear (2)

BigBasket Customer Success, Service & Operations Department Salaries in Mysuru / Mysore

based on 2 latest salaries
Designation Avg Annual Salary Open Jobs
4 years exp. · Mysuru / Mysore (AmbitionBox Estimate)
unlock blur

₹4 L/yr - ₹4.4 L/yr

4 years exp. · Mysuru / Mysore (AmbitionBox Estimate)
unlock blur

₹2.8 L/yr - ₹3.6 L/yr

Last Updated: 16 Mar, 2023

Salary related reviews for BigBasket

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Oct 2023

1.0
 for  Salary and Benefits

Likes

Bigbasket is a customer oriented company and satisfaction of customer is main agenda of bigbasket and bigbasket can you everything to satisfy the customer

read more

Dislikes

Bigbasket is not good for carrier growth. I have joined as a Business Development Manager for T4 LOB in Bigbasket but after 11 month company and management has asked for the resignation due to cost cutting with only one month compensation. I have asked for the 2 months compensation but they denied. After that company has shift me in the new LOB that is BBNOW. In Bigbasket Job Security is Zero and Employee benefits are zero.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023

4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Aug 2023

4.0
 for  Salary and Benefits

Likes

Salary is good but safety is first on highway road

Dislikes

Due to delivery If any product has been damaged by mistake so company say's delivery boy will pay amount of product who have damaged this is worst thing.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 May 2023

5.0
 for  Salary and Benefits

Likes

Yes, we can learn the process & Salary wise, very good.

Dislikes

The Person only can survive, who will tolerate & Manage the ultimate Pressure & Politics those can join in Bigbasket. Finally the one who worked in BB, They can work wherever.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 Mar 2024

3.0
 for  Salary and Benefits

Likes

Salary credited on time

Dislikes

Worst work culture, specially wrong people are referred & hired from other field who doesn’t have the knowledge & experiences in logistics. Poor support and alot of politics. Average working hour goes from 12-15 hours on a regular basis. Operation manager is not skilled & doesn’t have the experience in B2C department and also a worst person. Challenges never ends in B2C department.

read more
see more salary related reviews

BigBasket Salary FAQs

What is the notice period at BigBasket in Customer Success, Service & Operations Department in Mysuru / Mysore?
According to AmbitionBox, 100% of the BigBasket employees in Customer Success, Service & Operations Department in Mysuru / Mysore reported a notice period of 1 Month.This is based on 4 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

write
Rate your company