BigBasket Customer Support Assistant Salaries by 5 Employees (Updated 2025)

2 - 4 years exp.

₹2.1 Lakhs - ₹2.8 Lakhs

Low Confidence

Salary of majority employees

At par with the average Customer Support Assistant Salary in Internet Companies for 2 - 4 years of experience

Interested in this particular role?

Last Updated: 26 Jan 2024

Companies similar to BigBasket for Customer Support Assistant

Company name	Avg Annual Salary	Open Jobs
Zomato Customer Support Assistant Salary 0 - 2 years exp. (3 salaries)	₹1.2 L/yr - ₹2.3 L/yr 31% less
Amazon Customer Support Assistant Salary 0 - 6 years exp. (10 salaries)	₹2 L/yr - ₹4 L/yr 29% more
Login to view exact salary
Flipkart Customer Support Assistant Salary 0 - 10 years exp. (7 salaries)	₹1.3 L/yr - ₹3.2 L/yr 11% less
Amazon Development Centre India Customer Support Assistant Salary 2 - 5 years exp. (6 salaries)	₹2.8 L/yr - ₹3.4 L/yr 27% more
JustDial Customer Support Assistant Salary 0 - 3 years exp. (4 salaries)	₹1.9 L/yr - ₹3 L/yr 1% less

Customer Support Assistant salary at BigBasket ranges between ₹2.1 Lakhs to ₹2.8 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 5 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Support Assistant salaries

Last Updated: 26 Jan 2024

Experience	Avg Annual Salary
2 years (4 salaries)	₹2.1 L/yr - ₹2.8 L/yr
3 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
Login to view exact salary
4 years (AmbitionBox Estimate)	₹1 L/yr - ₹2.8 L/yr

Similar Designation salaries in BigBasket

Customer Support Associate Salary

(115 salaries)

₹1 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(321 salaries)

₹1.7 L/yr - ₹3.5 L/yr

Chat Support Associate Salary

(12 salaries)

₹1.74 L/yr - ₹3 L/yr

Customer Service Associate Salary

(124 salaries)

₹1.5 L/yr - ₹3.5 L/yr

Customer Care Executive Salary

(142 salaries)

₹1.4 L/yr - ₹4 L/yr

Customer Service Executive Salary

(254 salaries)

₹1 L/yr - ₹4 L/yr

Chat Support Executive Salary

(60 salaries)

₹1.9 L/yr - ₹3.3 L/yr

Technical Support Engineer Salary

(15 salaries)

₹3 L/yr - ₹5.3 L/yr

Customer Service Representative Salary

(16 salaries)

₹1.8 L/yr - ₹3.25 L/yr

Technical Support Executive Salary

(3 salaries)

₹2 L/yr - ₹4.5 L/yr

Salary related reviews for BigBasket

1.0

Rated by 1 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Chat Support Executive in Bangalore / Bengaluru

Full Time

Other Department

5.0

• posted on 29 Jun 2022

3.0

for Salary and Benefits

Likes

Work timings, PF benefits, salary hike eg: 14k for fresher to 20k in 1 year

Skill development - Excellent

+4 more

Dislikes

any major issue happened from senior management or technical side, without proper check terminating any low level employees as resolution even though they don't commit any mistake

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Salary - Excellent

+6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

Got a question about BigBasket?

Ask anonymously on communities.

BigBasket Customer Support Assistant Salary FAQs

What is the salary of Customer Support Assistant at BigBasket?

Customer Support Assistant salary at BigBasket in India ranges between ₹2.1 Lakhs to ₹2.8 Lakhs for experience between 2 years to 4 years. According to our estimates it is 2% less than the average Customer Support Assistant Salary in India. Salary estimates are based on 5 latest salaries received from various employees of BigBasket India.

How does the salary of a Customer Support Assistant at BigBasket India compare with the average salary range for this job?

The average salary of a Customer Support Assistant at BigBasket is 2% less than the average salary of a Customer Support Assistant in India. To know exact salary insights, login to view.

Which similar companies are paying more than BigBasket to a Customer Support Assistant in India?

Amazon Customer Support Assistant Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Amazon Development Centre India Customer Support Assistant Salary - ₹2.8 Lakhs to ₹3.4 Lakhs per year

What is the salary of a Customer Support Assistant in companies similar to BigBasket in India?

JustDial Customer Support Assistant Salary - ₹1.9 Lakhs to ₹3.0 Lakhs per year
Flipkart Customer Support Assistant Salary - ₹1.3 Lakhs to ₹3.2 Lakhs per year
Zomato Customer Support Assistant Salary - ₹1.2 Lakhs to ₹2.3 Lakhs per year

What is the estimated take home salary of a Customer Support Assistant at BigBasket in India?

The estimated take-home salary of a Customer Support Assistant at BigBasket ranges between ₹16,911 per month to ₹18,620 per month in India. The take-home salary calculation is based on the average BigBasket Customer Support Assistant salary in India which ranges between ₹2.1 Lakhs to ₹2.8 Lakhs per year for employees with experience between 2 years to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Assistant at BigBasket?

According to AmbitionBox, 60% of the BigBasket Customer Support Assistants reported a notice period of 1 Month, 20% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 5 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Home >
Salaries >
BigBasket Salaries >
BigBasket Customer Support Assistant Salaries

BigBasket Customer Support Assistant salary in India ranges between ₹2.1 Lakhs to ₹2.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 BigBasket latest salaries received from various employees of BigBasket.