Aurus Senior Customer Service Representative salaries in India

Likes

Salary is done on time

Dislikes

Ceo doesn't care about employee in india. He stated that his business is in USA he doesn't care about employee satisfaction in india. Attrition is very high. They ask to sign bond to new employees. No hierarchy is followed.

Likes

Nothing to like

Dislikes

No bonus, no any compensation, salary increment by 2k to 4k after 1.5 or 2 years, rotational shift, no work life balance, no leaves of you are dying also I have to come to work, full politics , u have to listen everything of the senior employees, manager don't keep watch what is happening in the team, manager has given power to senior and his chamchas and they put pressure and you and they ask you to do everything they just ralax and chill they don't work, and in night shifts senior people will sleep and u have to monitor the system whole night from 10 pm to 7 am , without any blink of a eye, please don't join l2 shift anchor team in moc, if you are selected as a l2 and your position is system analyst and you work is monitoring the system, you will not learn anything here, they take bond of two years and take your original documents with them , so u cannot do anything between these two years they will treat you like more than a labour of midc.. so jar tumchyavr bhik magaychi Pali aali asel tr bhig maaga pn hi compony mdhe support cha job gheu naka and tyatle tyat l2 shift anchor, system analyst, and rotational shift jya mdhe asel to join mla Karu..

Likes

Good cultural celebration events Comfortable desk & chair

Dislikes

worst salary according to your experience bond work culture for better salary no work life balance you need to work on weekends multiple times some projects are on old technologies.

Likes

Rapidly growing company will give you lot of knowledge as they believe in sucking all the work out of employees as they can. So apparently you will learn a lot.

Dislikes

...ny projects you complete in record time there is no appreciation for you work. - They want to you to do work of 4 people and expect you to take salary of half person. - strict timings for starting shift but no fixed time to go home. - You will have to work on off days as company doesn't think that you are human and have life and family. -No overtime bonus, no allowances,no cabs. -In short , join if you don't want to have personal life and you want to be labour and not an IT guy.

Likes

Only employees in the company are good except HR team.

Dislikes

The CEO of this company consistently creates a toxic work environment by micromanaging every task and frequently contacting employees outside of business hours. His oppressive management style, coupled with threats and constant interference, disrupts work-life balance and undermines company culture. Senior management is equally frustrated with his dictatorial approach. The lack of clear processes and disregard for employee well-being contribute to an overall negative experience working here.