ARCHER Service Desk Team Lead salaries in India (Updated 2025)

Likes

Company culture, work life balance, you will get ample opportunities to showcase your expertise, IJP, open door policy, awesome HR team - always there to help you.

Dislikes

Before joining please confirm your inhand salary with HR, the sweet HR team will manipulate you with terms, lower salary, sometime forget to appreciate right candidate, Micromanagement (Nano-micromanagement), a little bit of favoritism also exists

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On time salary

Dislikes

The company culture appears heavily influenced by the leadership style of the GM-Finance, which some employees perceive as overly centralized and favoring certain individuals. Decision-making authority is highly concentrated, with minimal autonomy given to managers. This creates an environment where leaders are often viewed as intermediaries rather than decision-makers. Job security can feel precarious, as employees report experiencing uncertainty up until their last day, whether they resign or are let go. Additionally, policies around termination are strict and can create challenges for departing employees. While the company does follow directives from its U.S. team, it appears there is a disconnect, with the GM-Finance making independent decisions at times. Favoritism and office politics may overshadow opportunities for genuine professional growth, as some employees feel advancement is tied more to personal relationships than merit. This environment may not suit those who value autonomy and stability but could work for individuals comfortable in hierarchical and directive-driven workplaces

Likes

It's easy to win this Job if you know English very well and this is the only skill and knowledge you require to grow fast in the organization.

Dislikes

...e US Parties. The standard reply from last two years. 2 There is WAGE DISPARITY. You can see many people who are on the same position with different salary packages. The employees feel stressed out working under such environment especially when you are the team lead/process lead and the colleague working under you is paid more than you. 3 The Management is somehow always fail to understand the Floor Environment. The employees on the lowest job roles are humiliated by the team leads and their supervisors. If there's an complaint is made on the same than the management takes it otherwise and the complainant gets in much stressed. 4 There's lot of Favoritism which thrives like termite colony, throws out the real talent from the company. These termites do as the management like and say what they wants to hear. The honest feedbacks are always considered as starting point of humiliation/harassment. 5 You don't get to see any policy regarding women safety and anti - harassment (as such no policy but still). However on the floor you can hear many things that female employees are mistreated, harassed, asked out on dates by well positioned employee. The reason being there's no one is complaining the same. But still I added this on the review to this company. 6 The company does not consider Indian Holidays especially the Finance Team by reasoning it with requirement of Business Need. Even if their US Parties are considering the importance of these holidays, the management of Finance team India forcefully making their employees work on this holidays and if anyone retaliate their doings, they create unnecessary havoc.

Likes

Nothing, Null, N/A, Nothing to like at Archer Transnational Systems Pvt. Ltd.

Dislikes

...industry. Favouritism works there a lot. If you are from AIS (American Info Sys.) and even if you doesn't know anything about accounts domain, they will hire you with good package. But if you have knowledge, experience, it doesn't mean to them. They only need boot lickers. Once I heard that "if disciples (GM & SM-A&M) are like them then imagine about their GURU (US-CFO)". If you bring any attention to HR about work environment, then it immediately rush to GM - A&F. Being subsidiary to US comp, US mgmt doesn't interfere. Believe me, GM & SM-A&F. have their own network of spies in the company. There is a lot micromanagement. If you resign, they will treat to like enemy and it happened to me. They have habit of telling you and make you understand in general meeting that, in this pandemic time, no one is giving job but we did it. It means you are slave. This is my review, rest is up to you if you want to join.

Likes

ARCHER is stand out for its exceptional culture and supportive environment. The welcoming and collaborative atmosphere, coupled with strong support from senior leadership and management, makes it a standout workplace. The emphasis on work-life balance further job satisfaction and productivity. making it an ideal place for personal and professional growth.

Dislikes

Not found yet. All good.