Apollo Tyres Customer Service Executive salaries in Ludhiana

Likes

Salary on time and 5 day working culture.

Dislikes

Hr policies and benefits not covered under shared service. Most pathetic work culture hr process manual. Nothing to grow in apollo tyres centre of excellence.

Likes

A good part of your salary comes in the reimbursement form, you can save tax. You get salary and expenses timely.

Dislikes

The company is divided into two different universes. Head office and field team. HO team has nothing to do while field team is over burdened. HO team thinks of God himself and field team as slave. All the department work in silos and no collaboration among themselves. HO team is full of ego and attitude. You can’t question their working or non responsiveness. Appraisals are done on face value and it’s very tough to get a promotion if you are in support function. There is no discussion or deliberation before rolling out anything by marketing team. It’s the worst marketing team ever I have seen.

Likes

On time salary Good people in local level Great team in SBU level Supportive work culture Everything good regarding local team and mid level management

Dislikes

Higher management is bringing on unnecessary pressure. NRC ( daily followups and customer calls) No trust in sales and service team Company does back end calls to the dealers to ask for employee performance. Very poor appraisal system Company is earning profit but they are not passing down the line. Restricted growth opportunities. They have kept their prices high in the month of aug and September in comparison to MRF and now when they lost market share they are blaming the sales force

Likes

Freedom of developing skills and good team to coordinate in every situations and best guidance to get knowledge on work flow and process flow of industries.

Dislikes

...n permanent job in their organization even after they have got enough knowledge. Salary is also not negligible. It's hard to see future there.

Likes

Salary come on time . people has no/limited knowledge. so easily make them fool. people has very limited knowledge in Technology

Dislikes

here is a toxic environment and people with no skills reach higher level