American Express Faridabad Senior Customer Care Professional Salaries by 3 Employees (Updated 2025)

3 - 8 years exp.

₹5 Lakhs - ₹8.6 Lakhs

Low Confidence

Salary of majority employees

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61% more than the average Senior Customer Care Professional Salary in Financial Services Companies for 3 - 8 years of experience

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Last Updated: 21 Jun 2023

Senior Customer Care Professional salary at American Express ranges between ₹5 Lakhs to ₹8.6 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of American Express.

Experience wise American Express Senior Customer Care Professional salaries in Faridabad

Last Updated: 21 Jun 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	Unlock ₹5 L/yr - ₹13.5 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹7 L/yr - ₹8.9 L/yr
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5 years (AmbitionBox Estimate)	Unlock ₹7.2 L/yr - ₹9.1 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹7.4 L/yr - ₹9.4 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹7.4 L/yr - ₹15.1 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹7.4 L/yr - ₹15.5 L/yr

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From

Senior Customer Care Professional

₹

Lakhs/yr

3 - 8 years exp.

Director

₹

Lakhs/yr

8 - 18 years exp.

Senior Customer Care Professional

3 - 8 years exp.

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Lead Business Analyst

2 - 16 years exp.

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47% hike

Manager

4 - 12 years exp.

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190% hike

From

View 1 more level

Senior Customer Care Professional

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3 - 8 years exp.

Team Lead Operations

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5 - 16 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in American Express

Customer Care Executive Salary

(4 salaries)

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₹5 L/yr - ₹6 L/yr

Top skills at American Express for Senior Customer Care Professional

Customer Service customer care customer support Customer Handling Sales Support Customer Management After Sales Service Customer Retention Collections Customer Relationship Sales Solving Queries Customer Satisfaction Index Procurement Customer Care

Salary related reviews for American Express

Senior Customer Care Professional in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 20 Sep 2024

3.0

for Salary and Benefits

Likes

just the pay as the pay is terrible in BPO so AMEX is paying okay in terrible

Dislikes

everything, training is for namesake only. they would put you on calls for full shifts just out of training. Trainers are lazy, coaches are cheap, managers are bully. They tricked me saying I can come back after 3 months as I requested an extension for WFH but when I reappeared for getting hired I was informed I am not eligible. And I found myself jobless due to the trickery of AMEX management.

Skill development - Bad

+5 more

Senior Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Dec 2024

5.0

for Salary and Benefits

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Salary - Excellent

+6 more

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

see more salary related reviews

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What people are saying about American Express

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a senior software engineer

1w (edited)

Interview and Hiring Process

Hi folks, Can someone let me know about the hiring process of AmEx? Like, how much time does it take after the last interview to get a response from HR? Also, do they inform if we haven’t cleared the interview or is it obvious? I have been contactin... read more

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American Express Senior Customer Care Professional Salary FAQs

What is the notice period for Senior Customer Care Professional at American Express in Faridabad?

According to AmbitionBox, 100% of the American Express Senior Customer Care Professionals in Faridabad reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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American Express Senior Customer Care Professional Salaries in Faridabad

American Express Senior Customer Care Professional salary in Faridabad ranges between ₹5 Lakhs to ₹8.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 American Express latest salaries received from various employees of American Express.