American Express Gurgaon / Gurugram Senior CSA Salaries by Employees (Updated 2025)

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₹8.6 Lakhs - ₹10.9 Lakhs

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Last Updated: 25 Apr 2024

Companies similar to American Express for Senior CSA in Gurgaon / Gurugram

American Express Senior CSA Salary

5 years exp. (AmbitionBox Estimate)

₹8.6 L/yr - ₹10.9 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior CSA Salary 1 - 7 years exp. (4 salaries)	₹2.4 L/yr - ₹3.2 L/yr 71% less

Senior CSA salary at American Express ranges between ₹8.6 Lakhs to ₹10.9 Lakhs per year for employees with 5 years of experience. Salary estimates are based on 1 latest salaries received from various employees of American Express.

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Salary related reviews for American Express

Senior Customer Care Professional in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 20 Sep 2024

3.0

for Salary and Benefits

Likes

just the pay as the pay is terrible in BPO so AMEX is paying okay in terrible

Dislikes

everything, training is for namesake only. they would put you on calls for full shifts just out of training. Trainers are lazy, coaches are cheap, managers are bully. They tricked me saying I can come back after 3 months as I requested an extension for WFH but when I reappeared for getting hired I was informed I am not eligible. And I found myself jobless due to the trickery of AMEX management.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Risk Management & Compliance Department

3.0

• posted on 17 Jun 2023

3.0

for Salary and Benefits

Likes

Salary hike when one joins us good

Dislikes

However it’s better to leave the company after an year and join a better employee centric company where you won’t be treated like labours who are whiplashed with micromanagement to work under pressure regardless of declining health and any care for family .

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Risk Management & Compliance Department

3.0

• posted on 07 May 2023

4.0

for Salary and Benefits

Likes

American express as a brand is very good and bou doubt about that. It gives you salary, free cabs and also meals nowadays.

Dislikes

It totally depends on the process you moved to. I was working in Accertify, no work life balance, no job security, no fixed shift and week offs keep changing everything month. You will feel like you are in call centre.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 19 May 2023

3.0

for Salary and Benefits

Likes

Salary and benefits are good. Leaves Criteria Incentives Location ans brand name

Dislikes

Toxic work culture Utter politics No work life balance Micro Management Harassment is common and if you complain HR they take months and then stop answering your calls

Collection Specialist in Gurgaon / Gurugram

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 24 Apr 2023

5.0

for Salary and Benefits

Likes

Salary is great! Colleagues are nice. Leaders are nice. Growth opportunities.

Dislikes

Software tools aren't up to the mark, and this is the greatest factor that generates frustration because in spite of this, there is no leniency in work.

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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American Express Senior CSA Salary FAQs

What is the notice period for Senior CSA at American Express in Gurgaon / Gurugram?

According to AmbitionBox, 100% of the American Express Senior CSAs in Gurgaon / Gurugram reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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American Express Senior CSA Salaries in Gurgaon / Gurugram

American Express Senior CSA salary in Gurgaon / Gurugram ranges between ₹8.6 Lakhs to ₹10.9 Lakhs. This is an estimate based on latest salaries received from employees of American Express.