American Express Customer Service Supervisor salaries in Mumbai

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Nothing

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...ut a Job but will never Join American Express again. The most toxic environment. Also, the HR did not share proper information about the in hand salary. He said you will get XYZ amount in hand but when the first salary was credited, the complete team was not happy as the PF was deducted from the in hand salary. For example he promised 60000 in hand with all deductions but we received 56500. They did not even investigate in this matter and started questioning us that whats the proof about it. Better to earn less rather than working in such toxic environment.

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Salary is good in comparison to other companies

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

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Work life balance, less working hours

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Never work here as as contractual employee, no yearly hikes, no incentives, no benefits, delay in salary, partiality as compared to payroll employees on every level possible, no respect at last.

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Job is safe however deducting salary till 31dec would be very difficult for person who earns around 40k to 50k .. we have loans , EMIS , extra expensive as well, we can manage for 3 months but for 9 months would be next to impossible...

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No increament we understand and deducting 3 months salary would be managable.. but please think twice deducting for 9 months its very very difficult.. we understand the sitiation but we are sole earner for the family

Likes

They help you with good salary and provide great medical facilities and support you in every manner.

Dislikes

The place is really target driven even when the circumstances are not favourable and you may end up losing the job