American Express CSR Executive salaries in Mumbai

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Likes

Salary is good in comparison to other companies

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Likes

Work life balance, less working hours

Dislikes

Never work here as as contractual employee, no yearly hikes, no incentives, no benefits, delay in salary, partiality as compared to payroll employees on every level possible, no respect at last.

Likes

Throughout the experience has been pretty decent, in terms of perks and compensation there isn't a match that stands against Amex. Individual can earn from 30000-300000 pm. Values and the mentors seemed excellent. If you plan for just the monitary part you are at the right place. All the best

Dislikes

Scope of growth is almost next to impossible. You'll have to be an excellent performer to outsand the others and if you fail to do that nobody would even know your existence. Work-life balance isn't possible because of 24/7 shifts.

Likes

Fantastic work environment, lots of benefits apart from salary, lots of opportunities to move vertically and laterally, within the company.

Dislikes

Compensation is decent, but the growth is slow unless you push hard for it and switch teams.