Amdocs Call Center Agent salaries in India

Likes

0 bench policy.

Dislikes

PMP, The way site and offshore communications and handovers, with horizon concept growth is a blunder, salary hike is unsatisfactory, bonus is unsatisfactory, site opportunities are there but expectations to work increases to work 6 days and more than 11 hrs, some managers are devils.

Likes

Probably nothing.

Dislikes

...hnical outlook or limited technical outlook. Extremely bureaucratic environment. Compensation is pretty average unless you consider trips/relocation abroad. Work quality is poor and what makes this bad is that in Pune a lot of maintenance stuff is done for the legacy tools with almost no training. Sharing of knowledge on these legacy products is like sharing your property for most of the leads though some leads are very good.

Likes

Nothing like as np work life balance is there. Managers and leads are just asking for work whether eng is sick doesnot care

Dislikes

Every manager knows eng salary and bases on that they do their appraisal. No criteria for appraisal each team following different approach. I have been joined a year ago and still giving me explanation that you are not considered in PMP and the one who has got hike in july has got appraisal and bonus both. this is the favouritism going on.

Likes

1. Innovation and Cutting-Edge Technology: Amdocs is known for its focus on innovation, offering employees opportunities to work on advanced technologies in telecommunications, software development, and customer experience management. 2. Learning Opportunities: The company encourages skill development through training programs, certifications, and exposure to challenging projects. 3. Global Presence: Amdocs operates in many countries, providing employees the chance to work in a global environment and collaborate with diverse teams. 4. Career Growth: With a well-structured career path, Amdocs supports internal mobility and growth within the organization. 5. Work Culture: Employees often praise Amdocs for its inclusive and collaborative work environment that values teamwork and innovation. 6. Employee Benefits: Competitive salaries, bonuses, health insurance, and other perks contribute to a satisfying work experience. 7. Impactful Work: Amdocs delivers solutions that impact millions of end-users worldwide, making employees feel their work has a meaningful contribution.

Dislikes

...e rigid structures depending on the nature of the work or client commitments. 5. Compensation and Benefits (Role-Specific): Some employees feel that compensation or growth opportunities could be more competitive for certain roles or locations. 6. Frequent Changes: As with any technology company, frequent changes in projects, teams, or strategies might make it hard for some employees to adapt quickly.

Likes

Timely in and out. No extension of working hours.

Dislikes

...constant, additional responsibilities or efforts less appreciated or recognized. Salary hike is not appropriate with the level of work expected and provided in return.