Amazon Costumer Service Salaries by 10+ Employees (Updated 2025)

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Designation	Avg Annual Salary	Open Jobs
Costumer Service 0 - 3 years exp. (14 salaries)	₹1.2 L/yr - ₹4.6 L/yr
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Brand Specialist 2 - 10 years exp. (98 salaries)	₹8 L/yr - ₹23 L/yr	13 job openings
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Catalog Manager 7 - 12 years exp. (97 salaries)	₹8.5 L/yr - ₹23 L/yr
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Brand Manager 3 - 11 years exp. (97 salaries)	₹13.7 L/yr - ₹37 L/yr	2 job openings
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Associate Technical Operations 1 - 4 years exp. (95 salaries)	₹3.8 L/yr - ₹8 L/yr
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Risk Management Coordinator 1 - 7 years exp. (95 salaries)	₹3.9 L/yr - ₹6.4 L/yr
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Operations Analyst 0 - 7 years exp. (95 salaries)	₹2.5 L/yr - ₹7.8 L/yr	5 job openings
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Senior Device Associate 2 - 8 years exp. (93 salaries)	₹4.5 L/yr - ₹7.2 L/yr
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Quality Assurance Engineer 2 2 - 13 years exp. (93 salaries)	₹15 L/yr - ₹44 L/yr	7 job openings
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Software Development Engineer Intern 0 - 1 year exp. (92 salaries)	₹6 L/yr - ₹19.9 L/yr
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Group Manager 7 - 22 years exp. (91 salaries)	₹10.7 L/yr - ₹30 L/yr
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Senior Software Developer 3 - 10 years exp. (89 salaries)	₹24.4 L/yr - ₹80.2 L/yr
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Senior Data Scientist 2 - 12 years exp. (88 salaries)	₹19.3 L/yr - ₹78.8 L/yr	1 job opening
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Customer Service Professional 1 - 6 years exp. (88 salaries)	₹2.2 L/yr - ₹5.7 L/yr	1 job opening
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Trainer 1 - 8 years exp. (88 salaries)	₹2 L/yr - ₹10 L/yr
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Virtual Customer Service Executive 0 - 5 years exp. (88 salaries)	₹2 L/yr - ₹4.5 L/yr
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Tax Analyst 0 - 6 years exp. (87 salaries)	₹3.6 L/yr - ₹7.3 L/yr	9 job openings
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Process Expert 2 - 8 years exp. (86 salaries)	₹4.1 L/yr - ₹15 L/yr
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Manager Program Management 5 - 15 years exp. (86 salaries)	₹23 L/yr - ₹79.4 L/yr	1 job opening
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Manager II 6 - 18 years exp. (85 salaries)	₹15 L/yr - ₹41.2 L/yr	3 job openings
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HR BP 4 - 11 years exp. (85 salaries)	₹14 L/yr - ₹50 L/yr
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What people are saying about Amazon

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optimisticvegabond

3d (edited)

works at

Carelon Global Solutions

Salary Negotiation

Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below- 1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP 2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables

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Salary related reviews for Amazon

4.3

Rated by 36 employees for salary & benefits

Costumer Service in Work From Home (working remotely)

Costumer Care Department

5.0

• posted on 17 Jan 2022

5.0

for Salary and Benefits

Likes

...e it is best to jump on the offer off amazon right away.... Quality of work.... Salary..... Work - life balance.

Salary - Excellent

+6 more

Dislikes

I like all over work... I don't like with out work.

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Salary - Poor

+6 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

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Amazon Salary FAQs

How much does Amazon pay to its employees?

The average annual salary at Amazon varies depending on the role, experience, and location. The salary ranges for some popular designations at Amazon, are as follows:

Costumer Service	₹1.2 Lakhs to ₹4.6 Lakhs per year
Brand Specialist	₹8 Lakhs to ₹23 Lakhs per year
Catalog Manager	₹8.5 Lakhs to ₹23 Lakhs per year
Brand Manager	₹13.7 Lakhs to ₹37 Lakhs per year

The highest-paying role, Director Finance, earns between ₹60 Lakhs to ₹1.9 Crore per year. The top 10% of employees earn more than ₹30.2 Lakhs per year, and the top 1% earn over ₹82.7 Lakhs per year. Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 15 salaries submitted by Amazon employees. Amazon is rated 4.3 out of 5 stars by its employees on the salary and benefits parameter.

What is the salary of a fresher at Amazon in India?

The salary of a fresher at Amazon in India typically ranges from ₹0.2 Lakh to ₹75 Lakhs per year.This can vary depending on the role, location, and any additional perks or bonuses offered. For example:

Fresher as a Customer Service Associate Salary	₹1 Lakhs to ₹5 Lakhs per year
Fresher as a Transaction Risk Investigator Salary	₹2.4 Lakhs to ₹5 Lakhs per year
Fresher as a Software Developer Salary	₹12 Lakhs to ₹45 Lakhs per year
Fresher as a Software Engineer Salary	₹11.5 Lakhs to ₹42.6 Lakhs per year

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Average annual salary for Costumer Service in Amazon is INR . Salary estimates are based on 15 Amazon latest salaries received from various employees of Amazon.