Amazon Senior Customer Service Agent Salaries by Employees (Updated 2025)

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₹3.5 Lakhs - ₹4.5 Lakhs

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Last Updated: 15 Mar 2023

Companies similar to Amazon for Senior Customer Service Agent

Company name	Avg Annual Salary	Open Jobs
Air India Sats Airport Services Senior Customer Service Agent Salary 2 - 10 years exp. (27 salaries)	₹1.8 L/yr - ₹4 L/yr 30% less
Bird Worldwide Flight Services Senior Customer Service Agent Salary 3 - 8 years exp. (15 salaries)	₹2.5 L/yr - ₹4.5 L/yr 18% less
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Qatar Airways Senior Customer Service Agent Salary 4 - 11 years exp. (10 salaries)	₹1 L/yr - ₹6.5 L/yr 28% more
Concentrix Corporation Senior Customer Service Agent Salary 0 - 5 years exp. (7 salaries)	₹2.3 L/yr - ₹4 L/yr 20% less
Firstsource Solutions Senior Customer Service Agent Salary 1 - 6 years exp. (6 salaries)	₹1.1 L/yr - ₹4.5 L/yr 38% less

Senior Customer Service Agent salary at Amazon ranges between ₹3.5 Lakhs to ₹4.5 Lakhs per year for employees with 3 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Amazon.

Similar Designation salaries in Amazon

Senior Customer Service Executive Salary

(65 salaries)

₹2 L/yr - ₹6 L/yr

Customer Service Associate Salary

(4.1k salaries)

₹0.6 L/yr - ₹6 L/yr

Customer Service Officer Salary

(7 salaries)

₹1.35 L/yr - ₹8.8 L/yr

Customer Service Executive Salary

(1.8k salaries)

₹1 L/yr - ₹6 L/yr

Customer Agent Salary

(7 salaries)

₹2.55 L/yr - ₹3.1 L/yr

Customer Service Supervisor Salary

(4 salaries)

₹3 L/yr - ₹3.3 L/yr

Senior Associate Salary

(2.4k salaries)

₹2.05 L/yr - ₹10.15 L/yr

Customer Care Executive Salary

(600 salaries)

₹0.85 L/yr - ₹6.2 L/yr

Customer Support Executive Salary

(551 salaries)

₹1.45 L/yr - ₹5 L/yr

Security Officer Salary

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₹2.65 L/yr - ₹5 L/yr

Salary related reviews for Amazon

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

Process Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 14 Apr 2024

1.0

for Salary and Benefits

Likes

Salary is credited on time

Dislikes

No work life balance. Work process is very unclear and it is only expected that associates have to apologize to the customers multiple times on a call to get a yes , even the idea of this is absurd

Salary - Bad

+6 more

Customer Service Executive in New Delhi (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 15 Jan 2024

2.0

for Salary and Benefits

Likes

Nothing the management was so bad and so does the process. The tool AC3 Is full of @hit and they did not work to update it and we had to endure all the bugs and glitches of a tool that is in its beginning phase and helping customers of Amazon hope foreigners see this and complain to amazon

Dislikes

Everything from management to salary as it was very low salary and we were like scammed as we were told we would get 1250 excluding salary for WFH allowance but when our salary came it was included in the salary

Salary - Poor

+6 more

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Hello Connections, I am actively looking for a new opportunity in the HR field. With 5 years of experience in Core HR skills such as recruitment, employee relations, talent management, payroll management, EPFO, ESIC, performance management, and compliances, I am dedicated to nurturing a positive work culture and driving organizational growth. If you are aware of any HR openings or have valuable advice, your support would be greatly appreciated. Location: Lucknow Feel free to connect or reach out if you have any insights. Companies of interest: Genpact, HCLTech, Blinkit,Amazon, Flipkart, Swiggy, Zomato, Jio, Vodafone Idea Limited airtel #OpenToWork #HRJobs #Human Resources #LucknowJobs #HROpportunities #Hiring #JobOpportunity #Work #Human Resources Jobs

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Amazon Senior Customer Service Agent Salaries

Amazon Senior Customer Service Agent salary in India ranges between ₹3.5 Lakhs to ₹4.5 Lakhs. This is an estimate based on latest salaries received from employees of Amazon.

Amazon Senior Customer Service Agent salaries in India

Companies similar to Amazon for Senior Customer Service Agent

Similar Designation salaries in Amazon

Salary related reviews for Amazon

Process Associate in Lucknow

Customer Service Executive in Pune (working remotely)

Customer Service Associate in Kolkata (working remotely)

Process Associate in Kolkata (working remotely)

Customer Service Executive in New Delhi (working remotely)

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