Amazon C.S.A salaries in Pune (Updated 2025)

Likes

...yone. I worked as a virtual customer support associate that's a remote position So the salary and benefits I was getting was also sufficient and all is mine I mean there were no expenses I don't have to pay for transport, clothing I don't have to go to office I could work from the comfort of my house. They provide system to work, ups in case of powercut and internet allowances so you don't have to worry on that point as well.

Dislikes

Amazon usually hires as contract bases so there's no job security if there's a business requirement they'll extend your contact otherwise they'll just let you go. You have attend calls and customers will shout on you for no reason and you just have to calm them down. You have to work in odd working hours there will be rotational shifts like one day you're working from 10am to 7pm you can get a email till evening that from tomorrow onwards your shifts will be 6am to 3pm or 12am to 9am and this can happen unlimited times in a month so can't follow a fix schedule. They'll force you to do overtime in the festive season Yes they will pay you extra for this but most of the time you can't say no to overtime.

Likes

Good culture and they pay for overtime during peak season

Dislikes

Too much of politics in the company and specially for internal job transfer, they prefer women to occupy the posts as they follow the so called "DEI" policy. And the post that I am in right now, you have to be your managers favourite to grow or from the same community.

Likes

The environment. What ever happened everybody is treated in a polite way. There is no ways of shouting with unparliamentary words. Leave policy is good.

Dislikes

No promotion will come.low hike percentage. Simply you do more work but no hike will be given. Office politics is huge it's like a sea. For example let's say if a senior ops posting in not required but there is a manager who is so supporting the senior manager means. They will create a new posting and promote this operation manager to senior operations manager. Literally like giving the posting to next next managers who are in line with the senior ops but this kind of sincearity is not there in other job post. There are multiple leadership principles but nobody will follow lets say there is a leadership principle called have backbone disagree and committed. But it's just in paper. Not in action. No work from home option previously there was working from home for 3day and 2 day office. Worst shift timings, multiple shift changes within a year will happen no stability to showcase your talent. So with this your scorecard will go will go down so obviously your coming hike will also go down. No tenuerity based promotion will be given even there are 6years plus people in the same level and 2years level people becoming manager.There is a huge diversity among skin tone colour. Language diversity. This is resulting in war like situation inside office.

Likes

Amazon work life balance policy and work culture are the best one.

Dislikes

...re best with salaries. Promotions are based on JDIs for most of the departments. Extremely Low compensation.