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Alorica Customer Service Agent 1 salaries in Bangalore / Bengaluru

Annual salary range
0 - 1 year exp.
₹2.1 Lakhs - ₹4 Lakhs
Salary of majority employees
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23% more than the average Customer Service Agent 1 Salary in BPO Companies for 0 - 1 year of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Agent 1 Salary
0 - 1 year exp. (3 salaries)
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₹2.1 L/yr - ₹3.6 L/yr

Engineering - Software & QA
Customer Service Agent 1 Salary
Fresher (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.4 L/yr

Last Updated: 18 Jul 2024

Companies similar to Alorica for Customer Service Agent 1 in Bangalore / Bengaluru

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Alorica Customer Service Agent 1 Salary

0 - 1 year exp. (5 salaries)

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₹2.1 L/yr - ₹4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹3 L/yr

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Customer Service Agent 1 salary at Alorica ranges between ₹2.1 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience. Salary estimates are based on 5 latest salaries received from various employees of Alorica.

Latest annual salaries shared by Alorica Customer Service Agent 1 in Bangalore / Bengaluru

7mo ago
avg blur mobile
4 months exp.
1y ago
avg blur mobile
1 year exp.

Experience wise Alorica Customer Service Agent 1 salaries in Bangalore / Bengaluru

Last Updated: 18 Jul 2024

Experience Avg Annual Salary
Fresher  (4 salaries)

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₹2.1 L/yr - ₹4 L/yr
1 year (AmbitionBox Estimate)

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₹3.1 L/yr - ₹3.9 L/yr

Similar Designation salaries in Alorica

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₹2.07 L/yr - ₹4.5 L/yr
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₹2.05 L/yr - ₹4.2 L/yr
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₹2.3 L/yr - ₹4 L/yr
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₹2.4 L/yr - ₹4 L/yr
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₹2.3 L/yr - ₹4 L/yr
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₹3 L/yr - ₹4 L/yr
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₹2.8 L/yr - ₹4 L/yr
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₹2.5 L/yr - ₹4 L/yr

Salary related reviews for Alorica

3.0

Rated by 2 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Feb 2024

1.0
 for  Salary and Benefits

Likes

Nothing, but made true friends.

Dislikes

... In Dec. 2022 i got selected for a process which at that time had just came in. So company was hiring people in a pace and offering very very very low Salary/CTC. They didn’t considered the previous experience’s of people and didn’t even thought of matching their previous CTC with the new one. Same happened to me, got hired in the flock because at that time i was also not financially stable and there were few ups and downs. I was in the pilot batch(the starting batches of the process). So as the process was new none of the employees or TM’s knew how the process worked and no one was familiar with the tools. Even the trainers didn’t knew what all things were there and how to use certain tools. Then, the day came when we had to start taking calls and resolve customers queries. Everyone was tensed because no one knew what we have to do and how to do. We all were 4-5 batches who took the calls for the first time in that process and it just was like hell. No one knows what to do how to do and plus customers are yelling at us because we are unable to resolve their concerns. Due to lack of process knowledge in trainers and the agents almost 20-30% of the agents left the company without any notice. Which I guess was a right decision for them at that time as we were not taught anything in our training. Now, as the management saw that many people are resigning they came up with a hefty incentive plan which was just for 2 days because there was a lot of call rush. Me being in a need (because my pocket money was stopped by my parents😂) accepted that and worked for 20 days continuously without any week off in hopes of that I’ll get few bucks extra with my salary. Salary day came and when i checked the account i had not received the incentive which i worked for. In a very furious state i went to office and raised the concern with the management, and the reason/response i got was that i took a sick leave before starting of the incentive plan so i was not eligible. That was the very first in that company i felt like beating them to hell. But still after these oppressions and politics of the higher management I didn’t let it affect my work and topped the charts. I got promoted as an SME but that was also not official or on paper. It was also on their requirements. If they thought that there are alot of batches on the floor then they would make us supports but if they are not in a mood they will make us sit on regular calls plus escalation calls. In my 1 year journey with this company i saw many things. How the office politics works. How the HR only obeys the rules or guidelines of the director or the OM. Fun fact- when i was almost 6-7 months old in the company the managers and HR used to plot on how they could terminate employees without giving them any reasons and it happened many times that employees were just terminated. The HR staff company has is still very under-qualified and unprofessional. For them if we try to prove our innocence we are questioning the credibility of the company. Which happened many times with me in that 1 year. The only reason was that i was vocal and couldn’t withstand wrong actions or wrongdoings. The only thing i liked was that i made true friends and met my girlfriend. So I’ll recommend you to not go there and look out for a way way better opportunity.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Apr 2024

3.0
 for  Salary and Benefits

Likes

Salary is credited on time.

Dislikes

Doesn’t matter if you are a tenured employee, if you want to resign. They will not even allow you to buy back notice period regardless of any reason. Same happened to me and I am disappointed.

read more
  • Job security - Bad
  • +3 more

Full Time

 · 

Quality Assurance Department

1.0
  •  posted on 16 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing to like,, just the people who I worked with..

Dislikes

...in other sites.. If you want to do timepass - this is the best company to join.. catch bucket and get good pay even tho u do very less work.. If u are someone who wants to grow, take a U turn ASAP..

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Engineering - Hardware & Networks Department

3.0
  •  posted on 05 Oct 2023

4.0
 for  Salary and Benefits

Likes

The company is running very smoothly and well manage working environment.

  • Salary - Good
  • +3 more

Dislikes

...any request, I worked here for almost 3 year, and I also got victim of layoffs. But salary wise is good company but i can't refer anyone here.. Overall is, not good & not bad...

read more
  • Skill development - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 20 Apr 2023

1.0
 for  Salary and Benefits

Likes

Think multiple times before joining this company. Go through the reviews in company site.

Dislikes

...k of communication across all departments which will impact Agents to the core Delay in Salary and please do not expect variable pay / incentives. Delay in appointment letter and you will be surprised to see employees working in this Org for more than an year with permanent ID card You should be passive smoker and be fluent in hindi though its US based company Do not be surprised if your ID is terminated without your consent. Your performance will be questioned and will lead to termination based on A WEEK DATA. You will never have career discussion with your managers. As per Alorica, its waste of time. Unnecessary extra working hours. They have mindset that Manager must work more than 11hours Delay in F&F You will work with Brain dead Directors

read more
  • Salary - Bad
  • +6 more
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Alorica Customer Service Agent 1 Salary FAQs

What is the salary of Customer Service Agent 1 at Alorica Bangalore / Bengaluru?
Customer Service Agent 1 salary at Alorica in Bangalore / Bengaluru ranges between ₹2.1 Lakhs to ₹4.0 Lakhs for less than 1 year of experience. According to our estimates it is 23% more than the average Customer Service Agent 1 Salary in India. Salary estimates are based on 5 latest salaries received from various employees of Alorica Bangalore / Bengaluru.
How does the salary of a Customer Service Agent 1 at Alorica Bangalore / Bengaluru compare with the average salary range for this job?
The average salary of a Customer Service Agent 1 at Alorica is 23% more than the average salary of a Customer Service Agent 1 in Bangalore / Bengaluru. To know exact salary insights, login to view.
What is the salary of a Customer Service Agent 1 in companies similar to Alorica in Bangalore / Bengaluru?
  • Air India Sats Airport Services Customer Service Agent 1 Salary - ₹1.8 Lakhs to ₹3.0 Lakhs per year
What is the estimated take home salary of a Customer Service Agent 1 at Alorica in Bangalore / Bengaluru?
The estimated take-home salary of a Customer Service Agent 1 at Alorica ranges between ₹23,940 per month to ₹25,395 per month in Bangalore / Bengaluru. The take-home salary calculation is based on the average Alorica Customer Service Agent 1 salary in India which ranges between ₹2.1 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience. Check how did we calculate take home salary?
What is the notice period for Customer Service Agent 1 at Alorica in Bangalore / Bengaluru?
According to AmbitionBox, 50% of the Alorica Customer Service Agent 1s in Bangalore / Bengaluru reported a notice period of 1 Month, 33% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 6 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Alorica Customer Service Agent 1 salary in Bangalore / Bengaluru ranges between ₹2.1 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Alorica latest salaries received from various employees of Alorica.