31West Global Services Customer Care Executive salaries in Bangalore / Bengaluru

Likes

my role as a senior SEO Analyst at 31West Global services has been outstanding. The Company's leadership. Resources, and growth opportunities are exceptional. Highly recommended!

Dislikes

Nothing found bad in this company

Likes

Great company. I have proudly served as a team lead at 31West global services for 3 years.its been a enriching journey working with a dedicated team, fostering innovation and growth. The company's commitment to employees, clients and ethics is commendable. Looking forward to continuing this rewarding path.

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None

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Working at 31west Global services has been a Phenomenal experience. The team's strong spirit of collaboration, visionary leadership, and dedication to customer service make it an exceptional space. The company focus on personal growth and work life balance add its appeal. proud to be a part of 31west family

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No dislike

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All the negative reviews are fake or from people who did not get a job. How can people just post bad reviews like this. They are sad people spreading negativity. I'm working here since 14 months and everyone is good

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None

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No doubt, the HR was kind and helpful.

Dislikes

Tons of points to dislike or hate this company. First of all, HRs do not mention the policy of the company while recruiting. An employee gets informed about A-Z on the very first day when TL asks you to read the guidelines. Secondly, let me tell me clearly that your privacy would be at stake because there is a clause in this company which tells that images will be captured by the bot or the system anytime. Additionally, no one should be sitting with the employee including the family members. It clearly indicates that a person who lives in a joint family should not join this company. After joining this, I got to know about all these. Although it did not sound good as anything related to my privacy could be happened but I compromised as it was permanently WFH. One day, I got an email at 7pm where it was mentioned that you have been terminated with immediate effect. It was a shocking news for me obviously. I immediately called the trainer as I was not aware of the reason. She told me after getting a confirmation that I was using a whatsapp in my laptop where I was having a word with my friends regarding jobs. Moreover, it has been captured that you have already been added in some job updates group. I was infuriated to know that how can a company track anyone personal data, how dare they???? Who has given them a right to track employee's personal data. It was just a normal training day. I have worked with MNCs as well but they were very professional unlike this so called 31 west. They claim that they provide international process but still they ask you to complete 8hrs 15 mins as login hrs. Break would be of 45 mins only. Moreover, they provide 1 day Week off. Very professional, pathetic.