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31West Global Services
4.5
based on 63 Reviews
Company Overview
Company Locations
Working at 31West Global Services
Company Summary
31West Global Services specializes in outsourcing, delivering efficient tech and customer support to SMEs globally.
Overall Rating
4.5/5
based on 63 reviews
21% above
industry average
Highly rated for
Salary, Company culture, Work-life balance
Work Policy
Monday to Saturday
42% employees reported
Flexible timing
73% employees reported
No travel
87% employees reported
Day shift
75% employees reported
View detailed work policy
Top Employees Benefits
International/On-site exposure
1 employee reported
Job/Soft skill training
1 employee reported
View detailed benefits
About 31West Global Services
Founded in2002 (23 yrs old)
India Employee Count11-50
Global Employee Count51-200
HeadquartersSan
Office Locations
--
Website31west.net
Primary Industry
Other Industries
--
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31West (http://www.31west.net) is a leading outsourcing company operating in the Inbound Call Center & BPO services space providing high-quality, cost-effective tech support & customer support services to small and medium businesses across the globe. Established in 2002, we have been working closely with businesses from US, Canada, UK, Europe, Australia with their customer support requirements.
Mission: Pour relentless effort & consistently deliver unmatched solutions.
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31West Global Services Ratings
based on 63 reviews
Overall Rating
4.5/5
How AmbitionBox ratings work?
5
48
4
5
3
0
2
4
1
6
Category Ratings
4.6
Salary
4.5
Company culture
4.5
Work-life balance
4.5
Skill development
4.5
Promotions
4.4
Job security
4.4
Work satisfaction
31West Global Services is rated 4.5 out of 5 stars on AmbitionBox, based on 63 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
31West Global Services Reviews
Top mentions in 31West Global Services Reviews
+ 4 more
Compare 31West Global Services with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.5/5 based on 63 reviews | 3.7/5 based on 7k reviews | 3.4/5 based on 11k reviews | 3.1/5 based on 7.5k reviews |
Highly Rated for | Salary Skill development Work-life balance | Job security | No highly rated category | No highly rated category |
Critically Rated for | No critically rated category | Promotions Salary | Promotions Salary Skill development | Promotions Salary Work-life balance |
Primary Work Policy | - | Hybrid 60% employees reported | Work from office 58% employees reported | Work from office 54% employees reported |
Rating by Women Employees | 4.3 Good rated by 24 women | 3.7 Good rated by 1.7k women | 3.4 Average rated by 3.2k women | 3.1 Average rated by 2.4k women |
Rating by Men Employees | 4.6 Excellent rated by 31 men | 3.7 Good rated by 5k men | 3.4 Average rated by 7.3k men | 3.2 Average rated by 4.5k men |
Job security | 4.4 Good | 4.0 Good | 3.6 Good | 2.9 Poor |
View more
31West Global Services Salaries
31West Global Services salaries have received with an average score of 4.6 out of 5 by 63 employees.
SME
(5 salaries)
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â‚ą2.5 L/yr - â‚ą3.5 L/yr
Customer Support Executive
(4 salaries)
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â‚ą3 L/yr - â‚ą3.5 L/yr
HR Executive
(4 salaries)
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â‚ą2.2 L/yr - â‚ą3 L/yr
Service Desk Engineer
(4 salaries)
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â‚ą1.4 L/yr - â‚ą2.2 L/yr
Technical Support Executive
(3 salaries)
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â‚ą2 L/yr - â‚ą2.5 L/yr
Customer Service Associate
(3 salaries)
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â‚ą2 L/yr - â‚ą3.5 L/yr
Team Lead Operations
(3 salaries)
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â‚ą5 L/yr - â‚ą6 L/yr
Team Lead
(2 salaries)
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â‚ą4.6 L/yr - â‚ą5.9 L/yr
Customer Care Executive
(2 salaries)
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â‚ą3 L/yr - â‚ą3.9 L/yr
Senior Associate
(2 salaries)
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â‚ą2.3 L/yr - â‚ą3 L/yr
31West Global Services Jobs
Popular Designations 31West Global Services Hires for
Customer Support
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Customer Support Executive
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Customer Support Associate
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Call Center Executive
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Team Lead Operations
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Technical Support Associate
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Intern
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Popular Skills 31West Global Services Hires for
Current Openings
31West Global Services Perks & Benefits
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31West Global Services FAQs
When was 31West Global Services founded?
31West Global Services was founded in 2002. The company has been operating for 23 years primarily in the IT Services & Consulting sector.
Where is the 31West Global Services headquarters located?
31West Global Services is headquartered in San.
How many employees does 31West Global Services have in India?
31West Global Services currently has approximately 20+ employees in India.
Does 31West Global Services have good work-life balance?
31West Global Services has a work-life balance rating of 4.5 out of 5 based on 60+ employee reviews on AmbitionBox. 84% employees rated 31West Global Services 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read 31West Global Services reviews for more details
Is 31West Global Services good for career growth?
Career growth at 31West Global Services is highly regarded, with promotions and appraisal rating of 4.5. 84% employees rated 31West Global Services 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading 31West Global Services reviews for more detailed insights.
What are the pros of working in 31West Global Services?
Working at 31West Global Services offers several advantages that make it an appealing place for employees. The company is highly rated for salary & benefits, company culture and promotions / appraisal, based on 60+ employee reviews on AmbitionBox.
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