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31West Global Services

4.1
based on 38 Reviews

Working at 31West Global Services

Company Summary

31West Global Services specializes in outsourcing, delivering efficient tech and customer support to SMEs globally.

Overall Rating

4.1/5
based on 38 reviews
highly rated categories
11% above
industry average
highly rated categories
Highly rated for

Salary, Company culture, Promotions

Work Policy
Monday to Saturday
Monday to Saturday
40% employees reported
Flexible timing
Flexible timing
54% employees reported
No travel
No travel
88% employees reported
Day shift
Day shift
75% employees reported
View detailed work policy
Top Employees Benefits
International/On-site exposure
International/On-site exposure
1 employee reported
Job/Soft skill training
Job/Soft skill training
1 employee reported
View detailed benefits

About 31West Global Services

Founded in2002 (23 yrs old)
India Employee Count11-50
Global Employee Count51-200
HeadquartersSan
Office Locations
--
Website31west.net
Primary Industry
Other Industries
--
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31West (http://www.31west.net) is a leading outsourcing company operating in the Inbound Call Center & BPO services space providing high-quality, cost-effective tech support & customer support services to small and medium businesses across the globe. Established in 2002, we have been working closely with businesses from US, Canada, UK, Europe, Australia with their customer support requirements.
Mission: Pour relentless effort & consistently deliver unmatched solutions.
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31West Global Services Ratings

based on 38 reviews

Overall Rating

4.1/5
How AmbitionBox ratings work?
5
25
4
3
3
0
2
4
1
6

Category Ratings

4.3

Salary

4.1

Company culture

4.1

Promotions

4.0

Work-life balance

4.0

Skill development

4.0

Work satisfaction

3.9

Job security

31West Global Services is rated 4.1 out of 5 stars on AmbitionBox, based on 38 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

31West Global Services Reviews

Top mentions in 31West Global Services Reviews

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Overall Rating
4.1/5
based on 38 reviews
3.2/5
based on 429 reviews
3.9/5
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Highly Rated for
Salary
Company culture
Promotions
No highly rated category
Work-life balance
No highly rated category
Critically Rated for
No critically rated category
Promotions
Salary
Company culture
No critically rated category
Promotions
Job security
Company culture
Primary Work Policy
-
Work from office
86% employees reported
Work from office
47% employees reported
Work from office
64% employees reported
Rating by Women Employees
4.0
Good
rated by 17 women
3.3
Average
rated by 143 women
3.9
Good
rated by 225 women
3.3
Average
rated by 51 women
Rating by Men Employees
4.1
Good
rated by 15 men
3.1
Average
rated by 260 men
3.9
Good
rated by 383 men
3.7
Good
rated by 144 men
Job security
3.9
Good
3.3
Average
3.5
Good
3.1
Average
View more

31West Global Services Salaries

31West Global Services salaries have received with an average score of 4.3 out of 5 by 38 employees.

SME

(5 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Customer Support Executive

(4 salaries)
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₹3 L/yr - ₹3.1 L/yr

HR Executive

(4 salaries)
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₹2.2 L/yr - ₹3 L/yr

Service Desk Engineer

(4 salaries)
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₹1.4 L/yr - ₹2.2 L/yr

Technical Support Executive

(3 salaries)
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₹2 L/yr - ₹2.5 L/yr

Customer Service Associate

(3 salaries)
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₹2 L/yr - ₹3.5 L/yr

Team Lead Operations

(3 salaries)
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₹5 L/yr - ₹6 L/yr

Technical Support Associate

(2 salaries)
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₹1.6 L/yr - ₹2.1 L/yr

Team Lead

(2 salaries)
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₹4.6 L/yr - ₹5.9 L/yr

Customer Care Executive

(2 salaries)
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₹3 L/yr - ₹3.9 L/yr

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31West Global Services FAQs

When was 31West Global Services founded?
31West Global Services was founded in 2002. The company has been operating for 23 years primarily in the IT Services & Consulting sector.
Where is the 31West Global Services headquarters located?
31West Global Services is headquartered in San.
How many employees does 31West Global Services have in India?
31West Global Services currently has approximately 20+ employees in India.
Does 31West Global Services have good work-life balance?
31West Global Services has a work-life balance rating of 4.0 out of 5 based on 30+ employee reviews on AmbitionBox. 74% employees rated 31West Global Services 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read 31West Global Services reviews for more details
Is 31West Global Services good for career growth?
Career growth at 31West Global Services is highly regarded, with promotions and appraisal rating of 4.1. 74% employees rated 31West Global Services 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading 31West Global Services reviews for more detailed insights.
What are the pros of working in 31West Global Services?
Working at 31West Global Services offers several advantages that make it an appealing place for employees. The company is highly rated for salary & benefits, company culture and promotions / appraisal, based on 30+ employee reviews on AmbitionBox.
31West Global Services Overview
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