24/7 Customer Incident Management Engineer Salaries by 3 Employees (Updated 2025)

3 - 7 years exp.

₹6 Lakhs - ₹6.3 Lakhs

Low Confidence

Salary of majority employees

5% more than the average Incident Management Engineer Salary in Software Product Companies for 3 - 7 years of experience

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Salaries in different departments

Engineering - Software & QA Incident Management Engineer Salary 6 - 7 years exp. (AmbitionBox Estimate)	₹6 L/yr - ₹6.3 L/yr
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Engineering - Hardware & Networks Incident Management Engineer Salary 3 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.6 L/yr

Last Updated: 9 Mar 2023

Companies similar to 24/7 Customer for Incident Management Engineer

Company name	Avg Annual Salary	Open Jobs
TCS Incident Management Engineer Salary 6 - 13 years exp. (5 salaries)	₹5.1 L/yr - ₹6.3 L/yr 2% less
Vodafone Idea Incident Management Engineer Salary 1 - 7 years exp. (12 salaries)	₹3.5 L/yr - ₹8 L/yr 9% less
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Ericsson Incident Management Engineer Salary 1 - 11 years exp. (10 salaries)	₹3.3 L/yr - ₹8 L/yr 6% less
Nokia Networks Incident Management Engineer Salary 3 - 11 years exp. (6 salaries)	₹2 L/yr - ₹8.9 L/yr 20% less
Colt Technology Services Incident Management Engineer Salary 4 - 8 years exp. (6 salaries)	₹6.5 L/yr - ₹8.5 L/yr 21% more

Incident Management Engineer salary at 24/7 Customer ranges between ₹6 Lakhs to ₹6.3 Lakhs per year for employees with experience between 3 years to 7 years. Salary estimates are based on 3 latest salaries received from various employees of 24/7 Customer.

Experience wise 24/7 Customer Incident Management Engineer salaries

Last Updated: 9 Mar 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
6 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
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7 years (AmbitionBox Estimate)	₹5.6 L/yr - ₹7.2 L/yr

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Salary related reviews for 24/7 Customer

5.0

Rated by 1 employees for salary & benefits

Technical Support Engineer in Hyderabad / Secunderabad

Chat Support Department

5.0

• posted on 13 Apr 2022

5.0

for Salary and Benefits

Likes

...th customers and resolve issues when you do your best the company recognise you. best company for chat process but salary is low when you compared to other MNC companies.

Salary - Excellent

+6 more

Dislikes

It totally depends on flow, when the customers flow is more you will chat with customers in flow..but it depends on season.

Team Lead in Bangalore / Bengaluru

Customer Success, Service & Operations Department

4.0

• posted on 11 Feb 2019

2.0

for Salary and Benefits

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Skill development - Good

+3 more

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.

Salary - Poor

Technical Support Engineer in Bangalore / Bengaluru

Engineering - Hardware & Networks Department

4.0

• posted on 24 Mar 2018

3.0

for Salary and Benefits

Likes

If you have done PUC and not interested to study further, this is the best company for growth , no work pressure , you work you earn. Flexible timing to work. Campus is very apauling and impressive. Have worked here for a year, and it’s all good

Job security - Excellent

+4 more

Dislikes

A little bit less pay than usual.

Digital Interaction Advisor in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 23 Dec 2024

3.0

for Salary and Benefits

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Job security - Good

+3 more

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Promotions - Poor

Digital Interactive Specialist in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 15 Nov 2024

5.0

for Salary and Benefits

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Salary - Excellent

+6 more

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.

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fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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24/7 Customer Incident Management Engineer Salaries

24/7 Customer Incident Management Engineer salary in India ranges between ₹6 Lakhs to ₹6.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 24/7 Customer latest salaries received from various employees of 24/7 Customer.

24/7 Customer Incident Management Engineer salaries in India

Companies similar to 24/7 Customer for Incident Management Engineer

Latest annual salaries shared by 24/7 Customer Incident Management Engineer

Experience wise 24/7 Customer Incident Management Engineer salaries

Similar Designation salaries in 24/7 Customer

Salary related reviews for 24/7 Customer

Technical Support Engineer in Hyderabad / Secunderabad

Team Lead in Bangalore / Bengaluru

Technical Support Engineer in Bangalore / Bengaluru

Digital Interaction Advisor in Bangalore / Bengaluru

Digital Interactive Specialist in Bangalore / Bengaluru

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