24/7 Customer Incident Management Analyst Salaries by 5 Employees (Updated 2025)

5 - 9 years exp.

₹5 Lakhs - ₹9.2 Lakhs

Low Confidence

Salary of majority employees

54% more than the average Incident Management Analyst Salary in Software Product Companies for 5 - 9 years of experience

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Salaries in different departments

IT & Information Security Incident Management Analyst Salary 7 - 9 years exp. (3 salaries)	₹7.3 L/yr - ₹9.2 L/yr
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Customer Success, Service & Operations Incident Management Analyst Salary 5 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 4 Oct 2024

Companies similar to 24/7 Customer for Incident Management Analyst

Company name	Avg Annual Salary	Open Jobs
Genpact Incident Management Analyst Salary 2 - 7 years exp. (10 salaries)	₹2.8 L/yr - ₹8.6 L/yr 27% less
Concentrix Corporation Incident Management Analyst Salary 1 - 3 years exp. (6 salaries)	₹2.8 L/yr - ₹4.3 L/yr 55% less
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Teleperformance Incident Management Analyst Salary 2 - 6 years exp. (24 salaries)	₹4.3 L/yr - ₹6.5 L/yr 24% less
Tech Mahindra Incident Management Analyst Salary 1 - 6 years exp. (20 salaries)	₹2 L/yr - ₹4.6 L/yr 45% less
Infosys BPM Incident Management Analyst Salary 2 - 8 years exp. (4 salaries)	₹2.8 L/yr - ₹6 L/yr 40% less
TCS Incident Management Analyst Salary 1 - 11 years exp. (55 salaries)	₹2.8 L/yr - ₹8.1 L/yr 36% less
Accenture Incident Management Analyst Salary 2 - 8 years exp. (58 salaries)	₹3.3 L/yr - ₹8.4 L/yr 14% less
NCR Voyix Incident Management Analyst Salary 1 - 5 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 65% less
Amdocs Incident Management Analyst Salary 1 - 7 years exp. (4 salaries)	₹0.7 L/yr - ₹6.5 L/yr 61% less
SAP Incident Management Analyst Salary 2 - 3 years exp. (3 salaries)	₹4.5 L/yr - ₹11 L/yr 7% less

Incident Management Analyst salary at 24/7 Customer ranges between ₹5 Lakhs to ₹9.2 Lakhs per year for employees with experience between 5 years to 9 years. Salary estimates are based on 5 latest salaries received from various employees of 24/7 Customer.

Experience wise 24/7 Customer Incident Management Analyst salaries

Last Updated: 4 Oct 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹5 L/yr - ₹6.1 L/yr
6 years (AmbitionBox Estimate)	₹5.7 L/yr - ₹7.3 L/yr
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7 years (AmbitionBox Estimate)	₹7.3 L/yr - ₹8.8 L/yr
8 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹9.6 L/yr
9 years (AmbitionBox Estimate)	₹9.2 L/yr - ₹9.2 L/yr

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Top skills at 24/7 Customer for Incident Management Analyst

Problem Management Communication Skills Incident management Interpersonal Skills Problem Solving Statistical Analysis Project Management ITIL Risk Mitigation Effective Communication Root Cause

Salary related reviews for 24/7 Customer

Technical Support Engineer in Hyderabad / Secunderabad

Chat Support Department

5.0

• posted on 13 Apr 2022

5.0

for Salary and Benefits

Likes

...th customers and resolve issues when you do your best the company recognise you. best company for chat process but salary is low when you compared to other MNC companies.

Salary - Excellent

+6 more

Dislikes

It totally depends on flow, when the customers flow is more you will chat with customers in flow..but it depends on season.

Team Lead in Bangalore / Bengaluru

Customer Success, Service & Operations Department

4.0

• posted on 11 Feb 2019

2.0

for Salary and Benefits

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Skill development - Good

+3 more

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.

Salary - Poor

Technical Support Engineer in Bangalore / Bengaluru

Engineering - Hardware & Networks Department

4.0

• posted on 24 Mar 2018

3.0

for Salary and Benefits

Likes

If you have done PUC and not interested to study further, this is the best company for growth , no work pressure , you work you earn. Flexible timing to work. Campus is very apauling and impressive. Have worked here for a year, and it’s all good

Job security - Excellent

+4 more

Dislikes

A little bit less pay than usual.

Digital Interaction Advisor in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 23 Dec 2024

3.0

for Salary and Benefits

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Job security - Good

+3 more

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Promotions - Poor

Digital Interactive Specialist in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 15 Nov 2024

5.0

for Salary and Benefits

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Salary - Excellent

+6 more

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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24/7 Customer Incident Management Analyst Salary FAQs

What is the salary of Incident Management Analyst at 24/7 Customer?

Incident Management Analyst salary at 24/7 Customer in India ranges between ₹5.0 Lakhs to ₹9.2 Lakhs for experience between 5 years to 9 years. According to our estimates it is 54% more than the average Incident Management Analyst Salary in India. Salary estimates are based on 5 latest salaries received from various employees of 24/7 Customer India.

How does the salary of a Incident Management Analyst at 24/7 Customer India compare with the average salary range for this job?

The average salary of a Incident Management Analyst at 24/7 Customer is 54% more than the average salary of a Incident Management Analyst in India. To know exact salary insights, login to view.

What are the top skills required to work as a Incident Management Analyst at 24/7 Customer?

Problem Management, Communication Skills, Incident management, Interpersonal Skills and Problem Solving are some of the popular skills required to work as a Incident Management Analyst at 24/7 Customer India.

What is the salary of a Incident Management Analyst in companies similar to 24/7 Customer in India?

SAP Incident Management Analyst Salary - ₹4.5 Lakhs to ₹11.0 Lakhs per year
Accenture Incident Management Analyst Salary - ₹3.3 Lakhs to ₹8.4 Lakhs per year
Teleperformance Incident Management Analyst Salary - ₹4.3 Lakhs to ₹6.5 Lakhs per year
Genpact Incident Management Analyst Salary - ₹2.8 Lakhs to ₹8.6 Lakhs per year
TCS Incident Management Analyst Salary - ₹2.8 Lakhs to ₹8.1 Lakhs per year

What is the estimated take home salary of a Incident Management Analyst at 24/7 Customer in India?

The estimated take-home salary of a Incident Management Analyst at 24/7 Customer ranges between ₹54,552 per month to ₹55,915 per month in India. The take-home salary calculation is based on the average 24/7 Customer Incident Management Analyst salary in India which ranges between ₹5.0 Lakhs to ₹9.2 Lakhs per year for employees with experience between 5 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Incident Management Analyst at 24/7 Customer?

According to AmbitionBox, 100% of the 24/7 Customer Incident Management Analysts reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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24/7 Customer Incident Management Analyst Salaries

24/7 Customer Incident Management Analyst salary in India ranges between ₹5 Lakhs to ₹9.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 24/7 Customer latest salaries received from various employees of 24/7 Customer.