24/7 Customer Incident Management Analyst Salaries by 5 Employees

5 - 9 years exp.

₹5 Lakhs - ₹9.2 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

48% more than the average Incident Management Analyst Salary in Software Product Companies for 5 - 9 years of experience

Interested in this particular role?

Salaries in different departments

IT & Information Security Incident Management Analyst Salary 7 - 9 years exp. (3 salaries)	₹7.3 L/yr - ₹9.2 L/yr
Login to view exact salary
Customer Success, Service & Operations Incident Management Analyst Salary 5 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 4 Oct 2024

Companies similar to 24/7 Customer for Incident Management Analyst

Company name	Avg Annual Salary	Open Jobs
Amdocs Incident Management Analyst Salary 1 - 7 years exp. (4 salaries)	₹0.7 L/yr - ₹6.5 L/yr 61% less
SAP Incident Management Analyst Salary 2 - 3 years exp. (3 salaries)	₹4.5 L/yr - ₹11 L/yr 7% less
Login to view exact salary
Accenture Incident Management Analyst Salary 2 - 9 years exp. (61 salaries)	₹3.5 L/yr - ₹8.4 L/yr 13% less
TCS Incident Management Analyst Salary 1 - 11 years exp. (59 salaries)	₹2.8 L/yr - ₹8.1 L/yr 32% less
HCLTech Incident Management Analyst Salary 1 - 6 years exp. (48 salaries)	₹2.1 L/yr - ₹8 L/yr 40% less

Incident Management Analyst salary at 24/7 Customer ranges between ₹5 Lakhs to ₹9.2 Lakhs per year for employees with experience between 5 years to 9 years. Salary estimates are based on 5 latest salaries received from various employees of 24/7 Customer.

Experience wise 24/7 Customer Incident Management Analyst salaries

Last Updated: 4 Oct 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹4.9 L/yr - ₹6.2 L/yr
6 years (AmbitionBox Estimate)	₹5.7 L/yr - ₹7.3 L/yr
Login to view exact salary
7 years (AmbitionBox Estimate)	₹6.6 L/yr - ₹8.4 L/yr
8 years (AmbitionBox Estimate)	₹7.5 L/yr - ₹9.6 L/yr
9 years (AmbitionBox Estimate)	₹8.3 L/yr - ₹10.6 L/yr

Similar Designation salaries in 24/7 Customer

Incident Management Specialist Salary

(5 salaries)

₹3.5 L/yr - ₹6 L/yr

Incident Manager Salary

(4 salaries)

₹4 L/yr - ₹13.5 L/yr

Programmer Analyst Salary

(AmbitionBox Estimate)

₹1.1 L/yr - ₹1.4 L/yr

Incident Coordinator Salary

(AmbitionBox Estimate)

₹5.4 L/yr - ₹6.9 L/yr

Senior Analyst Salary

(21 salaries)

₹3 L/yr - ₹8 L/yr

Major Incident Manager Salary

(4 salaries)

₹7 L/yr - ₹14.1 L/yr

Technical Specialist Salary

(16 salaries)

₹2.5 L/yr - ₹4.2 L/yr

Change Manager Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4 L/yr

Analyst Salary

(6 salaries)

₹3.5 L/yr - ₹4.25 L/yr

Senior Specialist Salary

(21 salaries)

₹3 L/yr - ₹10.72 L/yr

Top skills at 24/7 Customer for Incident Management Analyst

Problem Management Communication Skills Incident management Interpersonal Skills Problem Solving Statistical Analysis Project Management ITIL Risk Mitigation Effective Communication Root Cause

Salary related reviews for 24/7 Customer

Technical Support Engineer in Hyderabad / Secunderabad

Chat Support Department

5.0

• posted on 13 Apr 2022

5.0

for Salary and Benefits

Likes

...th customers and resolve issues when you do your best the company recognise you. best company for chat process but salary is low when you compared to other MNC companies.

Salary - Excellent

+6 more

Dislikes

It totally depends on flow, when the customers flow is more you will chat with customers in flow..but it depends on season.

Team Lead in Bangalore / Bengaluru

Customer Success, Service & Operations Department

4.0

• posted on 11 Feb 2019

2.0

for Salary and Benefits

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Skill development - Good

+3 more

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.

Salary - Poor

Technical Support Engineer in Bangalore / Bengaluru

Engineering - Hardware & Networks Department

4.0

• posted on 24 Mar 2018

3.0

for Salary and Benefits

Likes

If you have done PUC and not interested to study further, this is the best company for growth , no work pressure , you work you earn. Flexible timing to work. Campus is very apauling and impressive. Have worked here for a year, and it’s all good

Job security - Excellent

+4 more

Dislikes

A little bit less pay than usual.

Digital Interaction Advisor in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 25 Feb 2025

2.0

for Salary and Benefits

Likes

The work culture at 24/7.ai is excellent. 24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma). Good atmosphere at company.

Job security - Excellent

+1 more

Dislikes

Rotational shifts and weekoffs Less pay Job satisfaction Not recommended for graduates

Salary - Poor

+2 more

Senior Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 17 Feb 2025

3.0

for Salary and Benefits

Likes

Mostly work culture and people

Skill development - Good

+3 more

Dislikes

In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

Got a question about 24/7 Customer?

Ask anonymously on communities.

24/7 Customer Incident Management Analyst Salary FAQs

What is the salary of Incident Management Analyst at 24/7 Customer ?

The average salary of a Incident Management Analyst at 24/7 Customer in India typically ranges from ₹5.0 Lakhs to ₹9.2 Lakhs per year, depending on experience (from 5 years to 9 years).

The top 10% of Incident Management Analyst at 24/7 Customer earn more than ₹9.2 Lakhs per year, and the top 1% earn over ₹9.2 Lakhs per year. Incident Management Analyst Salaries at 24/7 Customer can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 24/7 Customer employees in India.

What is the estimated take home salary of a Incident Management Analyst at 24/7 Customer in India?

The estimated take-home salary of a Incident Management Analyst at 24/7 Customer in India typically ranges from ₹54,552 to ₹55,915 per month. This is based on the average salary range of ₹5.0 Lakhs to ₹9.2 Lakhs per year for employees with experience ranging from 5 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of 24/7 Customer. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Incident Management Analyst at 24/7 Customer ?

To be a Incident Management Analyst at 24/7 Customer in india, the key skills required include:

- Problem Management
- Communication Skills
- Incident management
- Interpersonal Skills
- Problem Solving

These skills are highly valued at 24/7 Customer and are crucial for successful performance in a Software Engineering role.

What is the salary of a Incident Management Analyst in companies similar to 24/7 Customer in India?

The salary of a Incident Management Analyst at companies similar to 24/7 Customer in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

SAP	₹4.5 Lakhs to ₹11.0 Lakhs per year
Accenture	₹3.5 Lakhs to ₹8.4 Lakhs per year
TCS	₹2.8 Lakhs to ₹8.1 Lakhs per year
HCLTech	₹2.1 Lakhs to ₹8.0 Lakhs per year
Amdocs	₹0.7 Lakhs to ₹6.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Incident Management Analyst at 24/7 Customer in India?

The salary growth for a Incident Management Analyst at 24/7 Customer depends on factors such as experience, performance, and promotions. On average, a Incident Management Analyst can expect the following growth trajectory at 24/7 Customer:

Experience	Average Salary Range
5 years	₹4.9 Lakhs to ₹6.2 Lakhs per year
6 years	₹5.7 Lakhs to ₹7.3 Lakhs per year
7 years	₹6.6 Lakhs to ₹8.4 Lakhs per year
8 years	₹7.5 Lakhs to ₹9.6 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
24/7 Customer Salaries >
24/7 Customer Incident Management Analyst Salaries

24/7 Customer Incident Management Analyst salary in India ranges between ₹5 Lakhs to ₹9.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 24/7 Customer latest salaries received from various employees of 24/7 Customer.