24/7 Customer Incident Management Specialist Salaries by 5 Employees (Updated 2024)

2 - 7 years exp.

₹3.5 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

39% less than the average Incident Management Specialist Salary in Software Product Companies for 2 - 7 years of experience

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Salaries in different departments

IT & Information Security Incident Management Specialist Salary 3 - 5 years exp. (3 salaries)	₹4.3 L/yr - ₹6 L/yr
Engineering - Hardware & Networks Incident Management Specialist Salary 2 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr
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Sales & Business Development Incident Management Specialist Salary 7 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹6.1 L/yr

Last Updated: 25 Mar 2024

Companies similar to 24/7 Customer for Incident Management Specialist

Company name	Avg Annual Salary	Open Jobs
Genpact Incident Management Specialist Salary 6 - 10 years exp. (4 salaries)	₹4 L/yr - ₹14.5 L/yr 106% more
Concentrix Corporation Incident Management Specialist Salary 2 - 7 years exp. (7 salaries)	₹3 L/yr - ₹6.1 L/yr At par
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Teleperformance Incident Management Specialist Salary 2 - 9 years exp. (10 salaries)	₹4.1 L/yr - ₹7.5 L/yr 35% more
Tech Mahindra Incident Management Specialist Salary 1 - 4 years exp. (5 salaries)	₹3.8 L/yr - ₹5 L/yr 10% less
Infosys BPM Incident Management Specialist Salary 2 - 8 years exp. (4 salaries)	₹4 L/yr - ₹6 L/yr 12% more
TCS Incident Management Specialist Salary 2 - 10 years exp. (31 salaries)	₹2.8 L/yr - ₹11 L/yr 26% more
Accenture Incident Management Specialist Salary 3 - 11 years exp. (32 salaries)	₹3.5 L/yr - ₹13.3 L/yr 76% more

Incident Management Specialist salary at 24/7 Customer ranges between ₹3.5 Lakhs to ₹6 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 5 latest salaries received from various employees of 24/7 Customer.

Experience wise 24/7 Customer Incident Management Specialist salaries

Last Updated: 25 Mar 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹6.6 L/yr
3 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.3 L/yr
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4 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹8.2 L/yr
5 years (AmbitionBox Estimate)	₹2 L/yr - ₹6 L/yr
6 years (AmbitionBox Estimate)	₹4.9 L/yr - ₹6.3 L/yr
7 years (AmbitionBox Estimate)	₹5.5 L/yr - ₹10.6 L/yr

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Incident Coordinator Salary

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Major Incident Manager Salary

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Programmer Analyst Salary

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Salary related reviews for 24/7 Customer

Technical Support Engineer in Hyderabad / Secunderabad

Chat Support Department

5.0

• posted on 13 Apr 2022

5.0

for Salary and Benefits

Likes

...th customers and resolve issues when you do your best the company recognise you. best company for chat process but salary is low when you compared to other MNC companies.

Dislikes

It totally depends on flow, when the customers flow is more you will chat with customers in flow..but it depends on season.

Team Lead in Bangalore / Bengaluru

Customer Success, Service & Operations Department

4.0

• posted on 11 Feb 2019

2.0

for Salary and Benefits

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.

Technical Support Engineer in Bangalore / Bengaluru

Engineering - Hardware & Networks Department

4.0

• posted on 24 Mar 2018

3.0

for Salary and Benefits

Likes

If you have done PUC and not interested to study further, this is the best company for growth , no work pressure , you work you earn. Flexible timing to work. Campus is very apauling and impressive. Have worked here for a year, and it’s all good

Dislikes

A little bit less pay than usual.

Digital Interaction Advisor in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 23 Dec 2024

3.0

for Salary and Benefits

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Digital Interactive Specialist in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 15 Nov 2024

5.0

for Salary and Benefits

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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24/7 Customer Incident Management Specialist Salary FAQs

What is the salary of Incident Management Specialist at 24/7 Customer?

Incident Management Specialist salary at 24/7 Customer in India ranges between ₹3.5 Lakhs to ₹6.0 Lakhs for experience between 2 years to 7 years. According to our estimates it is 39% less than the average Incident Management Specialist Salary in India. Salary estimates are based on 5 latest salaries received from various employees of 24/7 Customer India.

How does the salary of a Incident Management Specialist at 24/7 Customer India compare with the average salary range for this job?

The average salary of a Incident Management Specialist at 24/7 Customer is 39% less than the average salary of a Incident Management Specialist in India. To know exact salary insights, login to view.

Which similar companies are paying more than 24/7 Customer to a Incident Management Specialist in India?

Genpact Incident Management Specialist Salary - ₹4.0 Lakhs to ₹14.5 Lakhs per year
Accenture Incident Management Specialist Salary - ₹3.5 Lakhs to ₹13.3 Lakhs per year
Teleperformance Incident Management Specialist Salary - ₹4.1 Lakhs to ₹7.5 Lakhs per year
TCS Incident Management Specialist Salary - ₹2.8 Lakhs to ₹11.0 Lakhs per year
Infosys BPM Incident Management Specialist Salary - ₹4.0 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Incident Management Specialist in companies similar to 24/7 Customer in India?

Concentrix Corporation Incident Management Specialist Salary - ₹3.0 Lakhs to ₹6.1 Lakhs per year
Tech Mahindra Incident Management Specialist Salary - ₹3.8 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Incident Management Specialist at 24/7 Customer in India?

The estimated take-home salary of a Incident Management Specialist at 24/7 Customer ranges between ₹35,729 per month to ₹36,958 per month in India. The take-home salary calculation is based on the average 24/7 Customer Incident Management Specialist salary in India which ranges between ₹3.5 Lakhs to ₹6.0 Lakhs per year for employees with experience between 2 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Incident Management Specialist at 24/7 Customer?

According to AmbitionBox, 100% of the 24/7 Customer Incident Management Specialists reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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24/7 Customer Incident Management Specialist Salaries

24/7 Customer Incident Management Specialist salary in India ranges between ₹3.5 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 24/7 Customer latest salaries received from various employees of 24/7 Customer.