24/7 Customer Incident Management Specialist Salaries by 5 Employees

2 - 7 years exp.

₹3.5 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

39% less than the average Incident Management Specialist Salary in Software Product Companies for 2 - 7 years of experience

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Salaries in different departments

IT & Information Security Incident Management Specialist Salary 3 - 5 years exp. (3 salaries)	₹4.3 L/yr - ₹6 L/yr
Engineering - Hardware & Networks Incident Management Specialist Salary 2 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr
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Sales & Business Development Incident Management Specialist Salary 7 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹6.1 L/yr

Last Updated: 25 Mar 2024

Companies similar to 24/7 Customer for Incident Management Specialist

Company name	Avg Annual Salary	Open Jobs
Orange Business Incident Management Specialist Salary 2 - 7 years exp. (56 salaries)	₹4.8 L/yr - ₹11 L/yr 83% more
Accenture Incident Management Specialist Salary 2 - 10 years exp. (37 salaries)	₹3.5 L/yr - ₹13.3 L/yr 66% more
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HCLTech Incident Management Specialist Salary 2 - 10 years exp. (36 salaries)	₹4.2 L/yr - ₹15 L/yr 81% more
TCS Incident Management Specialist Salary 2 - 9 years exp. (32 salaries)	₹2.8 L/yr - ₹10.6 L/yr 19% more
Iron Systems Incident Management Specialist Salary 2 - 6 years exp. (25 salaries)	₹4.2 L/yr - ₹6 L/yr 7% more

Incident Management Specialist salary at 24/7 Customer ranges between ₹3.5 Lakhs to ₹6 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 5 latest salaries received from various employees of 24/7 Customer.

Experience wise 24/7 Customer Incident Management Specialist salaries

Last Updated: 25 Mar 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹6.6 L/yr
3 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.3 L/yr
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4 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹8.2 L/yr
5 years (AmbitionBox Estimate)	₹2 L/yr - ₹6 L/yr
6 years (AmbitionBox Estimate)	₹4.9 L/yr - ₹6.3 L/yr
7 years (AmbitionBox Estimate)	₹5.5 L/yr - ₹10.6 L/yr

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Salary related reviews for 24/7 Customer

Technical Support Engineer in Hyderabad / Secunderabad

Chat Support Department

5.0

• posted on 13 Apr 2022

5.0

for Salary and Benefits

Likes

...th customers and resolve issues when you do your best the company recognise you. best company for chat process but salary is low when you compared to other MNC companies.

Salary - Excellent

+6 more

Dislikes

It totally depends on flow, when the customers flow is more you will chat with customers in flow..but it depends on season.

Team Lead in Bangalore / Bengaluru

Customer Success, Service & Operations Department

4.0

• posted on 11 Feb 2019

2.0

for Salary and Benefits

Likes

Infrastructure and facilities are the best. Friendly work environment with few employee friendly policies. Also, here they focus on enhancing the skills of their work force.

Skill development - Good

+3 more

Dislikes

Salary structure with too many components, especially the basic pay is the worst in the industry which is even lesser than a security guard. The management has very smartly designed the salary annexure, so that they don't contribute more towards EPF or Gratuity. The company focuses more towards the revenue than its employees. Mid level management is very much into politics.

Salary - Poor

Technical Support Engineer in Bangalore / Bengaluru

Engineering - Hardware & Networks Department

4.0

• posted on 24 Mar 2018

3.0

for Salary and Benefits

Likes

If you have done PUC and not interested to study further, this is the best company for growth , no work pressure , you work you earn. Flexible timing to work. Campus is very apauling and impressive. Have worked here for a year, and it’s all good

Job security - Excellent

+4 more

Dislikes

A little bit less pay than usual.

Digital Interaction Advisor in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 23 Dec 2024

3.0

for Salary and Benefits

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Job security - Good

+3 more

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Promotions - Poor

Digital Interactive Specialist in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 15 Nov 2024

5.0

for Salary and Benefits

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Salary - Excellent

+6 more

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.

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24/7 Customer Incident Management Specialist Salary FAQs

What is the salary of Incident Management Specialist at 24/7 Customer ?

The average salary of a Incident Management Specialist at 24/7 Customer in India typically ranges from ₹3.5 Lakhs to ₹6.0 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Incident Management Specialist at 24/7 Customer earn more than ₹6.0 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Incident Management Specialist Salaries at 24/7 Customer can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 24/7 Customer employees in India.

What is the estimated take home salary of a Incident Management Specialist at 24/7 Customer in India?

The estimated take-home salary of a Incident Management Specialist at 24/7 Customer in India typically ranges from ₹35,729 to ₹36,958 per month. This is based on the average salary range of ₹3.5 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of 24/7 Customer. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than 24/7 Customer for Incident Management Specialist in India?

Orange Business	₹4.8 Lakhs to ₹11.0 Lakhs per year
HCLTech	₹4.2 Lakhs to ₹15.0 Lakhs per year
Accenture	₹3.5 Lakhs to ₹13.3 Lakhs per year
TCS	₹2.8 Lakhs to ₹10.6 Lakhs per year
Iron Systems	₹4.2 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by 24/7 Customer, depending on the role and experience level.

How the salary growth look like for a Incident Management Specialist at 24/7 Customer in India?

The salary growth for a Incident Management Specialist at 24/7 Customer depends on factors such as experience, performance, and promotions. On average, a Incident Management Specialist can expect the following growth trajectory at 24/7 Customer:

Experience	Average Salary Range
2 years	₹3.5 Lakhs to ₹6.6 Lakhs per year
3 years	₹1.6 Lakhs to ₹4.3 Lakhs per year
4 years	₹4.3 Lakhs to ₹8.2 Lakhs per year
5 years	₹2.0 Lakhs to ₹6.0 Lakhs per year

and so on.

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24/7 Customer Incident Management Specialist Salaries

24/7 Customer Incident Management Specialist salary in India ranges between ₹3.5 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 24/7 Customer latest salaries received from various employees of 24/7 Customer.