Zepto Customer Success, Service & Operations Department Reviews

Likes

The only thing good here was work from home thats it!

Dislikes

There are thousands of things to write about Commodum Groceries. The management here is worst! There is no chance of promotion here if you dont butter up your TLs or managers. You are not allowed to take any Sick leave here, if you video call them showing you are admitted they will still not believe it. You are forced to login and if you dont you get threat messages saying you wont get any PLs or we will have an HR discussion for the unplanned and sick leave that you took and the worst part here that the HR manager is of no use here because the decisions are taken by the manager on the behalf of HR. In short HR is only for name sake. They have a heavy chat flow with less employees which becomes difficult for the agent to handle the chats and expect them to resolve it faster. They pressurize the agent threating them to perform good which is next to impossible. The process is also worst along with the higher management and there is no one to listen to your problems....Read More

Work Details

Work policy: They call you when they want

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The only likeable thing about this job was work from home availibility

Dislikes

Everything about this company, nothing is organised, it's all a damn circus, no wonder zepto will be at loss if people such as commodum groceries handle it. Further a complaint should be raised against this company for the brutality against the employees and the people at the managing positions like Deepika Gaur who has no idea whats going on with the company and it's employees, comes a day or two in the office and judges everyone on the basis of that. Justin Castellino who yet again has no idea how his team member even looks like, his physical appearance will say a 100 words about it. Bazel who is high 24*7 and i have no idea how this organisation keeps such employees at this level....Read More

Likes

They will fool you to leave your well settled organization on the price of 30 to 40% hike.

Dislikes

No work life balance you will be asked to work like your own venture spending around 10 to 12 hours on shift, no job security the management will fire you without having any second thought despite you taken whatever initiative, additional benefits are part of fixed pay so don't get fooled, they offer 2 week off but manager will not talk about a single off.

Work Details

Work timings: Strict Timings

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

No HR is duly performing their HR related works. Micro management is all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company working culture also team work.

Dislikes

On roll, off roll reimbursement process. Like management said company can't pay off roll employee after field work.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Kiranakart is a very big company but every company has some shortcomings. But I have learned many things from this company

Dislikes

Employees were not treated equally in kiranakart

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Everything, no work life balance, people are treated very poorly here, no week offs, no time offs They want employees to be available and accountable for 24 hrs and 365 days. They have purchased life of people working here just for few extra bugs.

Work Details

Work policy: No specific place defined.

Work timings: Strict Timings

Likes

don't like 😒

Dislikes

Hello I am Pawan Kumar and I am working as a packer in zepto company for two years and two months. There has been no increase in salary and for the last ten months the salary is getting reduced.

Work Details

Work timings: Flexible Timings

Likes

Nothing to like

Dislikes

I'm not recommended to work zepto. Worst behavior.. Dont waste ur time to work here