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Zepto Customer Success, Service & Operations Department Reviews

Updated 3 Mar, 2025
Overall Rating
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3.5/5
based on 267 reviews

Rating distribution

Category Ratings

3.6

Salary

3.3

Skill development

3.1

Work satisfaction

3.0

Company culture

3.0

Job security

3.0

Work-life balance

3.0

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What employees say about Zepto?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

82% employees reported

Rotational Shift

Rotational Shift

42% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

50% employees reported

Gender based rating

2.8
female

Rated by Women

21 reviews

3.6
male

Rated by Men

238 reviews

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Top Mentions in Zepto Customer Success, Service & Operations Department Reviews

267 reviews found

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Top Zepto Interview Questions

Q1. LLD Round:- Design classes for bidding system when new bid notifications sh ... read more
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Q4. how can you check backward compatibility in API (if BE changes are deployed ... read more
Q5. How to escalate order pendency & live monitoring

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People also ask about Zepto's Customer Success, Service & Operations Department

Is Zepto's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 267 employee reviews, it's clear that most employees have an average experience working at Zepto's Customer Success, Service & Operations Department. Salary holds the highest rating at 3.6, while company culture is rated the lowest amongst all factors at 3.0. Read reviews about salary and company culture on AmbitionBox.
Does Zepto's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Zepto's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 267 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Zepto's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Zepto's Customer Success, Service & Operations Department, click here .
How is the work culture at Zepto's Customer Success, Service & Operations Department?
Work culture at Zepto's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 267 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Zepto's Customer Success, Service & Operations Department, click here .
How is the job security at Zepto's Customer Success, Service & Operations Department?
Based on 267 reviews on AmbitionBox, Zepto's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Zepto's Customer Success, Service & Operations Department. To read reviews about job security at Zepto's Customer Success, Service & Operations Department, click here .
Is work from home available at Zepto's Customer Success, Service & Operations Department?
According to AmbitionBox, 2% of Zepto's Customer Success, Service & Operations Department employees work from home permanently, 82% work from the office, and 16% follow a hybrid model, based on 75 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Zepto's Customer Success, Service & Operations Department?
To get a job at Zepto's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Zepto interview questions and practice your responses to prepare thoroughly.

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