Y-Axis Overseas Careers Lead Analyst Hyderabad / Secunderabad Reviews

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. At our organization, punctuality and discipline are fundamental values. Adhering to office timings consistently is essential, as it allows employees to maintain focus and effectively deliver on their responsibilities. These principles are integral to ensuring productivity and aligning with the objectives for which team members have been onboarded. Our policies are designed to serve as a guide for planning and structuring the day effectively. We firmly believe that starting the day on time sets the tone for accomplishing the tasks planned, fostering a sense of achievement and progress. To support this, regular monitoring is conducted to ensure that productivity remains uncompromised. It is, however, disheartening when constructive feedback is not received in the intended spirit and is instead viewed negatively. We want to reaffirm our commitment to being a workplace that offers immense opportunities for learning, growth, and development to those who embrace the responsibilities entrusted to them. However, for individuals who may find it challenging to align with these principles, our organization may not be the right fit. Thank you for your understanding and cooperation.

Employer’s Response

Thank you for sharing your feedback with us. We're glad to hear that you’ve had a positive experience and appreciate your recognition of our efforts to create a supportive and balanced work environment. At Y-Axis, we are committed to fostering a culture that encourages growth, innovation, and teamwork. Your feedback is invaluable as we strive to continuously improve and maintain a workplace where everyone can thrive. If you have any further suggestions or insights, we’d love to hear from you. Thank you for being a part of our team! Warm Regards, Y-Axis HR Team

Employer’s Response

Dear Concerned, Thank you for your feedback. We are glad to hear that you are satisfied with your current role. Regarding the concerns you’ve raised, please note that every employee is onboarded with clear expectations for their role. To ensure success, we provide comprehensive training, on-the-job guidance, and ongoing support from mentors and leaders, including refresher sessions when needed. If, despite this support, basic performance expectations are not met, we follow a structured approach, starting with a Performance Improvement Plan (PIP). This plan outlines specific areas of improvement, achievable goals, support that you will continue to receive from your leader and sufficient time for improvement. We hope that the constructive feedback from mentors and leaders is embraced and applied in the role to achieve the necessary progress. Also, there are no sales targets assigned to Lead Analysts in their role with us. The targets then are only with regard to responding to clients who have enquired with us, calling, qualifying and assigning the client to the right consultant and team. If, however, there is no improvement, we may need to consider further steps regarding the individual's position within the organization. We are always here to address any concerns or questions. Please don't hesitate to reach out to us on hr@y-axis.com if you require further assistance or for the support that is needed for you to understand, learn and implement the required corrections.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. First and foremost, we appreciate your acknowledgment of the company's infrastructure. We ensure that our team receives the necessary training and support, along with the right environment and infrastructure to perform well. With regard to the concern raised, we regret any distress this situation may have caused. We want to clarify that we have always been mindful of each individual's circumstances and have never pressured anyone to work against their will. Most definitely not during times of personal or family health challenges. The well-being of our colleagues is a top priority. We are very certain that they would not have pressurized you to work. Our expectation is that everyone would be punctual, give their best effort, work diligently to complete their tasks and targets, and do so with integrity. We have to address instances of indiscipline, neglected tasks & clients, and unmet targets by reinforcing the importance of discipline and diligence and taking appropriate actions when necessary. Having said that, if you still had this concern, you could have approached us, and we could have addressed it appropriately.